Campanile Liverpool

Hotels
Campanile
Chaloner St, Queens Dock , Liverpool , gb

Children allowed
Pets allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Internet access
Wine release events
Secured parking
Parking
Non-smoking rooms
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Close to key attractions
Easy access to city center
Cons:
Basic room quality
Pricing concerns
Limited amenities

Categories

Cleanliness
7.1
Guests mentioned the cleanliness positively, but there were also some mentions of basic cleanliness issues.
Service
8.1
Service was appreciated by many guests, with a few complaints about noise and slow service.
Location
8.1
The hotel's proximity to key landmarks and attractions was highly praised by guests.
Room Quality
6.9
Rooms were described as basic and in need of refurbishment by some guests, but others found them adequate.
Amenities
7
The amenities were satisfactory, but there were comments about limited in-room supplies and lack of variety.
Value for Money
6.5
Mixed opinions on the pricing, with some feeling it was reasonable and others finding it expensive for the offering.
Food and Beverage
7.2
Positive feedback on breakfast and restaurant services, although some guests desired more menu variety.
Overall Experience
8
The majority of guests had a positive experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 10:09

Property Description

Spectacular Waterfront Location

Modern and Comfortable Rooms

Delicious Dining Options

Experience the breathtaking views of Liverpool Docks at Campanile Liverpool. Stay in our cozy rooms equipped with all the essentials for a comfortable stay. Indulge in a variety of delicious dishes at our restaurant and unwind with a refreshing drink at the bar's outdoor terrace. With proximity to major attractions like Albert Dock and the Beatles Story, your Liverpool adventure starts right at our doorstep. Book now and make the most of your visit to this vibrant city.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of GBP 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note that this property cannot accommodate hen and stag parties.

If you cannot check in before 23:00, you must contact the hotel or your room may be reallocated.

Please note that this property no longer accepts any cash payments.

When travelling with pets, an extra charge of 15 GBP per pet, per night applies. Please note that a maximum of 2 pets are allowed. The property can only allow pets with a maximum weight of 10 kilos.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 7.20 per day.

Location

Guest Reviews

Cleanliness: 7.1
Service: 8.1
Location: 8.1
Room Quality: 6.9
Amenities: 7
Value for Money: 6.5
Food and Beverage: 7.2
Overall Experience: 8
K
Khashayar Pour
6
Pros:

The location was perfect

2025-04-15 via Nuitee
A
Alexandra
8
.
Pros:

The room was clean and tidy. The view from the window was amazing. The bar and reception staff were pleasant and friendly.

2025-04-11 via Nuitee
R
Richard
8
Not bad
Pros:

Good friendly reception staff. Bar staff did like his mobile. Room was adequate plenty of in room drinks. Not much of a drinks (spirit) selection. Very poor food menu.

2025-04-08 via Nuitee
S
S
2
Last minute booking !
Pros:

Meet and greet fine. Despite the heavy price tag for a standard double room the accomodation was extremely basic and in need of extensive refurbishment. I cannot remember the last time I was instructed to keep the shower curtain inside the bath!!! Bedroom was basic very few hospitality extras ie enough tea coffee milk etc No Biscuits !! . Opted for an evening meal there given its proximity to M&S bank arena which was reasonably priced though a limited menu. However , at breakfast the next day wonderful staff ,service lovely, food good.seemed like a different place. I wouldnt personally return .

2025-04-06 via Nuitee
L
Lesley friends
10
Pros:

Easy access to Albert Dock and city sights

2025-03-30 via Nuitee
A
Alan friends
10
Pros:

Staff very friendly and helpful. Close to docks area

2025-03-28 via Nuitee
C
Charles partner
10
Pros:

Reasonably priced for being so close to docks with lots of eateries and other attractions.

2025-03-28 via Nuitee
I
Ian friends
10
Pros:

I found this hotel to be witnin 10 mins walking to city center. Being just outside city meant that is was nice and quiet. 5 mins away China Town. 5 mins away Albert Dock. Beautiful pleasant location.

2025-03-27 via Nuitee
S
Stephen
8
Pros:

Lovely staff great food ,rooms could do with updating and a lift would be good but wouldn’t let this stop us from staying again.

2025-03-26 via Nuitee
C
Christopher
10
Excellent stay
Pros:

Liverpool has got very expensive over the years, we visit a lot and find Campanile Liverpool excellent, have been to a few and Campaniles and find this one the best.

2025-03-23 via Nuitee
D
David
10
Pros:

All good. Thank you.

2025-03-23 via Nuitee
L
laurier partner
8
Pros:

The staff were very friendly … the hotel needs a bit of TLC … my main gripe would be the bed you could feel all springs we even turned the bed round which was a help however sleeping was a real the whole of the Four nights we were there … we were told that they new of the mattress problems and are sorted very soon

2025-03-22 via Nuitee
K
Kenneth
10
Pros:

The building not attached to reception wondered would any problem ariseon corridors in rooms eyc would reception hear. And the doors to the building opened without a secure code. Coukd anyone enter the sleeping areas.

2025-03-17 via Nuitee
T
Tim
6
right location
Pros:

Convenient location and parking

2025-03-17 via Nuitee
P
Paul
10
Pros:

Good

2025-03-17 via Nuitee
C
Claire
8
Did what we needed it to for the weekend
Pros:

We knew this was a budget hotel and would not normally book this standard, but for the night we needed to be in town there was little else available. Despite the room and hotel block being in desperate need of a refurb we had no problems. Some inconsiderate, disruptive noise from other guests at night but it didn't last so didn't feel the need to take any action. Lack of mirror in bedroom inconvenient, no hand towel, just 2 smallish bath towels, but overall, for the average room price, you get what you pay for. Staff all very friendly. Tea and coffee making facilites good, with easy restock in reception area. Don't be put off by distance from centre not too bad, easy walking. Plenty of parking, convenient and good value compared to other sites. We used vouchers for our stay so no complaints, had we paid £90 for the room for the night I might not have been so happy with the small tired room, but all in all, it did what we needed it to for the weekend. We did not eat or use the bar there so cannot comment on that. Might not be my first choice, but would use again for the right price.

2025-03-17 via Nuitee
M
Marie partner
8
Pros:

Good location 👌 👍

2025-03-16 via Nuitee
J
James
8
Pros:

Friendly staff is a big thing for me and the staff here were very good .

2025-03-10 via Nuitee
S
Sharon
10
Pros:

Easy to book , clean comfortable room , quality breakfast tea and coffe facilities and able to park outside, close to docks shopping and nightlife , close enough to walk to , yet far enough to use uber or taxi . Good quality food at restaurant, but also able to purchase macdonalds kfc late at night as they are situated across the road , stayed here numerous times never disapoints.

2025-03-08 via Nuitee
I
Ian
10
Pros:

Fantastic value for money.

2025-03-05 via Nuitee