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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Street parking
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Electric vehicle charging station
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Toilet with grab rails
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Outdoor furniture
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Wine/champagne
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Fruits
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Pet bowls
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Key card access
Review Highlights
Categories
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Property Description
Artistic Design and Amenities
Experience a stay like no other at Salthouse Harbour Hotel, located in a stylish old dockland building at Neptune Marina. The modern redesign features a stunning collection of art throughout the property, creating a unique and artistic ambiance. Enjoy free parking, complimentary Wi-Fi, and indulge in the boutique restaurant offering a delectable dining experience.
Luxurious Rooms and Views
Each room at Salthouse offers a luxurious experience with 32-inch TVs, premium toiletries, and unique features such as art pieces, copper baths, balconies, or picturesque harbour views. Relax in comfort and style while immersing yourself in the artistic charm of the hotel.
Eaterie Restaurant and Local Cuisine
Elevate your dining experience at Eaterie, the hotel's restaurant adorned with captivating paintings and sculptures. Delight your taste buds with a blend of modern and Mediterranean dishes, made with 80% locally sourced ingredients. Dine in the courtyard overlooking the charming harbour, adding a touch of magic to your meal.
Immerse yourself in art, luxury, and culinary delights at Salthouse Harbour Hotel – book your stay now for an unforgettable experience!
A deposit may be required at the property.
Location
Guest Reviews
Location and rooms were good
Food was very average and expensive
Location
Nothing
The views , the location, atmosphere, character, decor
Location on the marina is fabulous. Hotel bar, brasserie and room all excellent. Staff in all areas were extremely helpful and attentive.
All good - no negatives.
I live 5 minutes away from the hotel, but overlooking the Marina you could be anywhere.
Only downside was the blackout curtains didn't join leaving a gap for lights from the marina in all night
Decor and the building itself were really nice, striking to look at. Staff were friendly and the food was very good. The view from our room over the harbour was fantastic.
The (fire) light above the door could not be switched off which was a shame as it spoiled the atmospheric lighting options of the room. Perhaps there is a better way to light the exit, it was brighter than it seemed to need to be. Above our room (504) we could hear loud footsteps constantly throughout the evening. Not sure if this was staff or other guests but it was quite loud. Coffee was a little weak in the morning but was replaced promptly with no issues.
Great location BUT !!!
Aspects of the accommodation not great.
No AC in a high end hotel !
Fan in cupboard alongside odd plugs and tea making set up .
No ID if tap water was mains or tank and safe to drink !!
Reception was unclear on arrival as looked like it was Spa reception but turns out not to be !
Fire alarm went off at 7.30 am Sunday morning for two minutes with no mention of why at check out or or why
TV had no signal so no news watched o. Phone as wifi solid.
Secure parking had Pedestrian access gate not closing and secure unless pulled closed but reported to reception but not fixed at check out.
Stayed here some years ago and was top end but a return was disappointing was expecting service as way back when ! I guess it’s what we come to expect from an overpriced holiday inn !
Shame was soooo good way back when top
drawer .
Location, room and comfy bed, brilliant staff.
Nothing
Location and bedding were comfy.
Price for what we had.
Parking was £7.50
Breakfast wasn't Inc
Spa was ridiculously over priced.
Sofa had stains all over it.
Stains on the carpet
Great location easy access and a car park
Nothing everything was ideal
This place delivers on everything, its comfortable and clean and in a great location. The food was lovely. Above all tho, the staff are amazing, they were so kind and really went above and beyond at every turn which is so rare these days.
Great art, great location.
The shower in our room, difficult to operate and didn’t drain properly
Very comfortable bed room facilities, good restaurant, dinner and breakfast Parkin free on site.
The only complaint we had was the pop music playing in the restaurant, The atmosphere would be so much more relaxing without the background music!
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