Prime Plaza Hotel Sanur – Bali

Hotels
•
Prime Plaza Hotels & Resorts
8.6 (2647 reviews)
Jalan Hang Tuah 46 Sanur, Bali , Sanur , id
+62361281781

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Great amenities
Delicious food
Cons:
Small bathroom
Slight odor in rooms
Busy surroundings

Categories

Cleanliness
8.1
A few reviews noted cleanliness positively but also mentioned minor issues like an unpleasant smell in the room.
Service
9.1
Excellent service noted in multiple reviews with comments on staff being friendly and helpful.
Location
8.6
Proximity to the beach and local attractions was mentioned positively, but some noted busy surroundings.
Room Quality
8.6
Rooms were generally comfortable, though some mentioned minor issues like a sagging mattress.
Amenities
8.6
Amenities were appreciated, especially the pool and dining options.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
8.6
Breakfast received positive remarks for variety and quality.
Overall Experience
8.6
Most reviews indicated a very positive overall experience, with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:40

Property Description

Luxurious Balinese-style Accommodation
Nestled in tropical gardens near Sanur Beach, Prime Plaza Hotel Sanur - Bali offers elegant rooms with marble flooring and free WiFi. Enjoy views of the palm-lined pool and gardens from your spacious room furnished with fine furnishings and cotton duvets.

Abundant Facilities for Relaxation and Recreation
Indulge in spa treatments, dine at two restaurants, or swim in the 110-metre free-form pool with a pool bar. Stay active at the fitness centre with tennis courts, a hot tub, and a sauna. The hotel's spa also features a beauty salon for your convenience.

Convenient Location and Exceptional Service
Benefit from a free shuttle to Sanur area and explore shopping and cultural options easily. With a friendly tour desk, live entertainment at the lobby bar, and modern amenities in every room, Prime Plaza Hotel Sanur - Bali ensures a memorable stay.

Book now for a truly unforgettable experience at Prime Plaza Hotel Sanur - Bali!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

As required by Indonesian Government, all guests must scan on Peduli Lindungi QR code that’s available at the lobby area. Further instructions will be provided by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for Rp 600,000 per person per night when using an existing bed.
    People 3 years old and over stay for Rp 400,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2647 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.6
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.6
D
Damian • couple • de
10
2026-07-03 • via Nuitee
G
Gillioen • couple • be
8
Mooi verblijf. Groot zwembad en heel goed ontbijt
Pros:

Het ontbijt is top! Heel mooi en groot zwembad. Heel vriendelijk personeel

Cons:

Niks

2026-07-03 • via Nuitee
P
Peter • family_with_children • au
8
Great location
Pros:

We were given interconnected rooms with good pool access. The staff were all really lovely and friendly. Bed was comfortable and the black out curtains were amazing.

Cons:

Unfortunately the smoke that leaked into the rooms.

2026-07-02 • via Nuitee
S
Sandra • family_with_children • be
7
Pros:

Het vriendelijke personeel

Cons:

de locatie en iets verouderde kamers

2026-07-02 • via Nuitee
R
Rob • couple • gb
10
2026-07-01 • via Nuitee
S
Sara • family_with_children • it
8
Hotel vicino al porto di Sanur
2026-07-01 • via Nuitee
D
David • solo_traveller • es
8
Hotel muy recomendable.
Pros:

Las instalaciones del hotel, el personal, el desayuno y la ubicación

Cons:

Habitaciones que son estar mal, se nota que están trilladas... Asumible por las condiciones del resto del hotel

2026-07-01 • via Nuitee
U
um • solo_traveller • kr
6
2026-07-01 • via Nuitee
J
Jansen van Nieuwenhuizen • solo_traveller • za
10
Pros:

Everything

Cons:

Not any complaints

2026-07-01 • via Nuitee
E
Emilie • solo_traveller • fr
10
Pros:

La gentillesse du personnel, le lieu magnifique, la piscine exceptionnelle et la qualité des repas.

Cons:

Rien

2026-06-30 • via Nuitee
E
Elisabetta • family_with_children • nz
8
We had a lovely time there and we’ll definitely go back!
Pros:

The garden/swimming pool area was lovely. The staff was amazing. The daily breakfast was beautiful, with a lot of delicious options. The free van was very handy to have. The room was very clean.

Cons:

N/A

2026-06-30 • via Nuitee
W
Walter • solo_traveller • id
9
2026-06-30 • via Nuitee
S
Sörenn • family_with_children • fr
7
2026-06-29 • via Nuitee
L
Lisa • solo_traveller • au
8
2026-06-28 • via Nuitee
S
Samantha • couple • au
6
Pros:

Property in a good location.

Cons:

Cleanliness of the rooms and staff not explaining food and drink prices correctly.

2026-06-28 • via Nuitee
B
ben • solo_traveller • au
1
2026-06-28 • via Nuitee
C
Chiara • extended_group • it
8
2026-06-27 • via Nuitee
P
Patricia • solo_traveller • nz
10
Pros:

The service was amazing. They allowed us to leave our luggage there for about 5 hrs until they openened Check In. They gave us a refreshment as soon as we arrived and were very caring taking our luggage until the room.

Cons:

It didn't have a direct access to the beach and there was a bit of a walk through small streets to reach the main beach and restaurants.

2026-06-27 • via Nuitee
S
Sonya • solo_traveller • au
5
2026-06-27 • via Nuitee
G
GGMP • family_with_children • au
8
Pros:

Breakfast was excellent, offering a wide variety of delicious food. The pool area was enjoyable, and the pool bar served great meals and snacks, as well as tasty cocktails. The staff were fantastic, especially the room service team, who were very polite and welcoming.

Cons:

The only drawbacks were the smelly bathroom and the windows in our room could not be opened. The pool area is not kid-friendly.

2026-06-27 • via Nuitee