The Ritz-Carlton, Berlin

Hotels
•
The Ritz-Carlton Company, L.L.C
9.2 (1585 reviews)
Potsdamer Platz 3 , Berlin , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Excellent Food
Cons:
Bar seating issues
Cleaning noise
Some unhelpful reception staff

Categories

Cleanliness
8.3
Some cleaning products were left in the bathroom; noise from cleaning staff in the morning.
Service
9.3
Staff were friendly and helpful, but there were some issues with bar seating and concierge service.
Location
9.8
Prime location with metro and restaurants nearby.
Room Quality
9.3
Rooms were reported as immaculate and well-kept.
Amenities
9.3
Great bar and restaurant with good offerings.
Value for Money
8.8
Overall experience justified the price, though minor inconveniences were reported.
Food and Beverage
9.3
Excellent breakfast and dinner options were frequently praised.
Overall Experience
9.5
Generally a positive experience with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:06

Property Description

Luxurious 5-Star Stay in Berlin

Contemporary Art Deco Design: Immerse yourself in elegance in rooms, junior suites, and suites designed with a modern Art Deco style.

Wellness Area and Fragrances Bar: Indulge in relaxation at the wellness area and sip on unique cocktails inspired by luxurious perfumes at the Fragrances Bar.

POTS Restaurant: Delight your taste buds with modern German cuisine at the POTS restaurant.

Book now for an unforgettable stay at The Ritz-Carlton, Berlin, steps away from Potsdamer Platz and with complimentary WiFi throughout the property.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 50 per day.

Location

Guest Reviews

9.2
Based on 1585 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.8
Room Quality: 9.3
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.5
K
Kostas • solo_traveller • gr
8
Ικανοποιητική
Pros:

Δωμάτιο

Cons:

Πρωινό μέτριο

2026-05-30 • via Nuitee
A
Alexandru • solo_traveller • de
10
2026-05-29 • via Nuitee
S
Saida • solo_traveller • az
10
2026-05-29 • via Nuitee
V
virginia • couple • ar
10
2026-05-29 • via Nuitee
S
SILVIA ALEJANDRA • couple • mx
10
MUY BUENA OPCION
Pros:

LA ATENCION DEL PERSONAL EN GENERAL, EN ESPECIAL AL MOMENTO DEL CHECK IN Y EN EL RESTAURANTE DEL DESAYUNO

Cons:

EL DIA DE MI CHECK OUT FUERON A TOCAR TRES VECES A MI HABITACIÓN DESDE TEMPRANO Y ANTES DE LA HORA LIMITE PARA PREGUNTARME A QUE HORA ME IBA

2026-05-28 • via Nuitee
S
Steffen • couple • de
10
Pros:

Alles vom Feinsten

2026-05-26 • via Nuitee
L
Luke • family_with_children • gb
10
Pros:

Exceptional service by the staff! There was an issue with our booking arriving from Booking.com, but they worked around it and gave us complimentary in room dining.

Great experience

2026-05-25 • via Nuitee
C
Catalin • couple • ro
9
2026-05-25 • via Nuitee
O
Olga • couple • de
10
2026-05-25 • via Nuitee
M
Maria Gracia • extended_group • ec
10
2026-05-24 • via Nuitee
A
Andrea • couple • mx
7
2026-05-22 • via Nuitee
S
Sachverständigenbüro • couple • de
8
Es hatte Höhen und Tiefen.
Pros:

Die Lage des Hotels des super.

Cons:

Die Heizung hat leider nicht funktioniert. Das Hotel hat reagiert und einen zusätzlichen Heizkörper installiert. Beim Frühstück konnte man auch weniger sportliche Menschen in engem Sportdress bewundern.

2026-05-22 • via Nuitee
N
nick0la0sp • Family • Weybridge, Surrey, England
10
Great hotel
Pros:

This is a truly great hotel. We arrived late in the evening after Heathrow Terminal 5 did not manage to move our luggage onto the plane. We were greeted warmly, and given all the amenities needed. The rooms are luxurious, clean and very comfortable. The breakfast buffer has a fantastic variety. The location is also great, with the underground station at Potsdamer Platz providing excellent transportation links.
Overall, lovely.

2026-05-21 • via Tripadvisor
T
Timo • couple • de
9
2026-05-20 • via Nuitee
M
Marzia • couple • it
10
2026-05-19 • via Nuitee
N
Nadia • solo_traveller • be
8
2026-05-19 • via Nuitee
R
Rainer • solo_traveller • de
10
2026-05-18 • via Nuitee
H
HEZI • couple • il
10
Pros:

ארוחת בוקר טובה חדרים גדולים ונקיים צוות אדיב מיקום מצויין

2026-05-18 • via Nuitee
T
TAMARA • solo_traveller • be
10
Pros:

Super vriendelijk personeel. Zeer ruime kamers. Geweldige bedden/matras . Alles was top!
Ontbijt was GEWELDIG!

Cons:

Kan niks vinden wat tegenviel.

2026-05-17 • via Nuitee
B
Birgit • couple • de
10
2026-05-17 • via Nuitee