The Ritz-Carlton, Berlin

Hotels
•
The Ritz-Carlton Company, L.L.C
9.2 (1685 reviews)
Potsdamer Platz 3 , Berlin , de
+49 30 337777

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Excellent Food
Cons:
Bar seating issues
Cleaning noise
Some unhelpful reception staff

Categories

Cleanliness
8.3
Some cleaning products were left in the bathroom; noise from cleaning staff in the morning.
Service
9.3
Staff were friendly and helpful, but there were some issues with bar seating and concierge service.
Location
9.8
Prime location with metro and restaurants nearby.
Room Quality
9.3
Rooms were reported as immaculate and well-kept.
Amenities
9.3
Great bar and restaurant with good offerings.
Value for Money
8.8
Overall experience justified the price, though minor inconveniences were reported.
Food and Beverage
9.3
Excellent breakfast and dinner options were frequently praised.
Overall Experience
9.5
Generally a positive experience with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:06

Property Description

Luxurious 5-Star Stay in Berlin

Contemporary Art Deco Design: Immerse yourself in elegance in rooms, junior suites, and suites designed with a modern Art Deco style.

Wellness Area and Fragrances Bar: Indulge in relaxation at the wellness area and sip on unique cocktails inspired by luxurious perfumes at the Fragrances Bar.

POTS Restaurant: Delight your taste buds with modern German cuisine at the POTS restaurant.

Book now for an unforgettable stay at The Ritz-Carlton, Berlin, steps away from Potsdamer Platz and with complimentary WiFi throughout the property.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Location

Property Video

Guest Reviews

9.2
Based on 1685 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.8
Room Quality: 9.3
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.5
R
Randa • family_with_children • fr
9
Beautiful hotel with a very convenient location.
Pros:

Loved the bathrooms and the very comfortable bed.

Cons:

There was no shattaf or bidet. So everytime I went to the bathroom, I had to take a "half shower".

2026-08-14 • via Nuitee
J
Justin • couple • de
10
2026-08-12 • via Nuitee
H
Heydar • extended_group • es
10
2026-08-11 • via Nuitee
P
poli • solo_traveller • it
9
2026-08-11 • via Nuitee
A
Apostolos • family_with_children • gr
10
2026-08-10 • via Nuitee
E
eddy • couple • be
9
Pros:

Serenite

Cons:

Rien

2026-08-10 • via Nuitee
W
Wolfgang • couple • de
9
2026-08-09 • via Nuitee
R
Roland • family_with_children • ch
10
2026-08-09 • via Nuitee
A
Andre • family_with_children • de
10
Großartig
Pros:

Alles

Cons:

Frühstücksbuffet war für ein 5 Stenz Hotel wenig reichhaltig.

2026-08-08 • via Nuitee
W
walter • couple • it
9
Comodità in tutto
Pros:

Praticamente tutto

Cons:

Food menu del bar non all’altezza
Valer service sempre un po’ in ritardo

2026-08-08 • via Nuitee
K
KDPH09 • Friends getaway • St. Petersburg, Florida
6
Ok
Pros:

Beautiful hotel. Mediocre service at best. The bar closed at 5 for a staff meeting with no alternative options in place. Suggested paying $120 per person for club service.

2026-08-06 • via Tripadvisor
R
Rehana • couple • gb
10
2026-08-06 • via Nuitee
S
Supriya • couple • in
7
2026-08-05 • via Nuitee
J
Johann • solo_traveller • de
10
Top
Pros:

Alles

2026-08-03 • via Nuitee
M
Mary • couple • gb
10
2026-07-24 • via Nuitee
A
Agus • family_with_children • ar
9
Very good choice in Berlin
Pros:

Excellent location. Walking distance from many of the main sites and 2 blocks away from shopping mall.
Excellent breakfast
Very good bed and silent rooms.

Cons:

The pool is too small for a big hotel like this one

2026-07-21 • via Nuitee
C
Cabbij80 • Couples • Krakow, Lesser Poland Province, Southern Poland
10
Stunning hotel in the heart of the city
Pros:

Just finished a wonderful long weekend here at the Ritz-Carlton Berlin. The hotel is very well located on Potsdamer Platz, and really central.

The hotel itself is fantastic inside and the rooms are spacious and comfortable throughout. The bed was spectacularly comfortable and provided a great night's sleep.

We were fortunate enough to be in the club rooms and had access to the lounge. This is the shining star of the hotel honestly, the ladies and gentlemen looking after us made our stay beyond expectations! I can't thank them enough, especially Domenico who gave us some really good recommendations and looked after us. But all of the staff in the club lounge were fabulous!

I would highly recommend staying here and going for the club room.

We did also have a drink and some food in the Curtain Club which was delicious and again the service was great.

2026-07-20 • via Tripadvisor
J
Janusz • extended_group • pl
10
VERY NICE
2026-07-20 • via Nuitee
A
abdulmalek • solo_traveller • ye
10
2026-07-20 • via Nuitee
N
Nils • couple • de
8
Höchstpunktzahl fast erreicht aber eben nur fast!!
Pros:

Toller Empfang,tolle Bar mit Angebot,sehr freundliches Servicepersonal

Cons:

Zimmer im „Aus“ Modus viel zu kalt!
Teppich in den Gängen roch alt!

2026-07-20 • via Nuitee