The Ritz-Carlton, Berlin

Hotels
•
The Ritz-Carlton Company, L.L.C
9.2 (1616 reviews)
Potsdamer Platz 3 , Berlin , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Excellent Food
Cons:
Bar seating issues
Cleaning noise
Some unhelpful reception staff

Categories

Cleanliness
8.3
Some cleaning products were left in the bathroom; noise from cleaning staff in the morning.
Service
9.3
Staff were friendly and helpful, but there were some issues with bar seating and concierge service.
Location
9.8
Prime location with metro and restaurants nearby.
Room Quality
9.3
Rooms were reported as immaculate and well-kept.
Amenities
9.3
Great bar and restaurant with good offerings.
Value for Money
8.8
Overall experience justified the price, though minor inconveniences were reported.
Food and Beverage
9.3
Excellent breakfast and dinner options were frequently praised.
Overall Experience
9.5
Generally a positive experience with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:06

Property Description

Luxurious 5-Star Stay in Berlin

Contemporary Art Deco Design: Immerse yourself in elegance in rooms, junior suites, and suites designed with a modern Art Deco style.

Wellness Area and Fragrances Bar: Indulge in relaxation at the wellness area and sip on unique cocktails inspired by luxurious perfumes at the Fragrances Bar.

POTS Restaurant: Delight your taste buds with modern German cuisine at the POTS restaurant.

Book now for an unforgettable stay at The Ritz-Carlton, Berlin, steps away from Potsdamer Platz and with complimentary WiFi throughout the property.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 50 per day.

Location

Guest Reviews

9.2
Based on 1616 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.8
Room Quality: 9.3
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.5
E
europa77 • couple • pl
8
2026-06-10 • via Nuitee
N
Natavan • extended_group • az
10
2026-06-10 • via Nuitee
W
Wojciech • couple • pl
9
Pros:

Sniadania bardzo dobre Polecam

2026-06-10 • via Nuitee
T
Toshiko • solo_traveller • jp
9
五つ星の鑑
Pros:

午前中の到着だったので、チェックインまでの時間をどう過ごすか考えていましたが、すぐに対応してもらい部屋に入ることができました。全てのスタッフが、必ず自己紹介をして、笑顔で対応するという完璧な接遇に驚きました。特に外出から戻ってきた時に笑顔で迎えられると本当にうれしく感じます。レストランは朝食のみの利用でしたが、内容の豊富さ、食材の新鮮さ・質の高さ（特に果物）は見事だと思いました。Housekeepingも一日最低2回あり、いつも片付いている状態でした。シャンプー類なども、満タン、封がはられてる状態で、SDGsに対応しながらも、ゲストの満足感を引き出すように工夫されていると感じました。チェックアウト時にお願いしたメールでの書類送付も帰国したら届いていました。これぞ五つ星という余裕を感じた次第です。今回は2回目の滞在でしたが、次も選ぶと思います。

Cons:

バスルームの2つあるシンクのうち、一つが水の流れが悪く、滞りがちになっていました。（ただし、housekeepingにお願いしたらすぐに対応していただきました）シャワールームにあるシャンプー・リンス・ボディーソープが、狭い空間に押し込まれているので、やや使いにくかったです。

2026-06-10 • via Nuitee
L
Luzia • solo_traveller • ch
10
Perfektes City Hotel
Pros:

Sehr gute Lage, super Personal & Service - top!

2026-06-08 • via Nuitee
N
Nicklas Høg • couple • dk
10
2026-06-08 • via Nuitee
M
MICHELLE • couple • au
10
Excellent, will be back when visiting again in a few weeks
Pros:

Location A+,restaurants especially breakfast was fantastic. Rooms large, clean very comfortable , staff very friendly and all spoke excellent English as we were from Australia it was easy to talk to all with ease.

Cons:

All great, prefer more cocktails I would like, staff were unsure of a couple I asked for, but graciously help with other options. Wasn’t a negative though.

2026-06-08 • via Nuitee
S
selçuk • extended_group • tr
10
2026-06-07 • via Nuitee
M
Michael • family_with_children • de
8
Pros:

Die Leute am Empfang und personal 😍

2026-06-07 • via Nuitee
O
Oksana • couple • es
9
Pros:

Beds are amazing

2026-06-04 • via Nuitee
M
Mirto Eirini • couple • gr
8
2026-06-03 • via Nuitee
M
Mark • couple • gb
10
2026-06-03 • via Nuitee
M
Marek • couple • pl
10
2026-06-02 • via Nuitee
S
Stephaniecy • solo_traveller • cy
10
Pros:

Cigar loungea and

2026-06-02 • via Nuitee
V
Volkhard • couple • de
10
Pros:

Zimmer und Lage sehr gut, Frühstück herausragend

Cons:

-

2026-06-01 • via Nuitee
S
Suzanne • couple • au
10
A perfect stay in every way
Pros:

The extra beautiful friendly staff.

Cons:

Nothing

2026-06-01 • via Nuitee
B
Beatrice • couple • de
10
2026-06-01 • via Nuitee
C
Christoph • solo_traveller • fr
10
Pros:

Excellent location, excellent hotel with staff that do everything for a great stay

2026-05-31 • via Nuitee
K
Kostas • solo_traveller • gr
8
Ικανοποιητική
Pros:

Δωμάτιο

Cons:

Πρωινό μέτριο

2026-05-30 • via Nuitee
A
Alexandru • solo_traveller • de
10
2026-05-29 • via Nuitee