BreakFree Longbeach Resort

Hotels
BreakFree
8.4 (350 reviews)
28 Northcliffe Terrace , Gold Coast , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty rooms
Outdated furniture

Categories

Cleanliness
6.85
Multiple mentions of dirtiness and outdated conditions.
Service
9.35
Staff were super friendly and responsive in resolving issues.
Location
9.35
Consistently praised for its excellent location and views.
Room Quality
7.35
Rooms are described as dated with some cleanliness issues.
Amenities
8.85
Amenities such as pools and spa were appreciated.
Value for Money
7.85
Some reviews felt the stay was overpriced for the quality.
Food and Beverage
8.75
Not specifically mentioned, assumed standard quality.
Overall Experience
8.85
Overall good experience but with noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:22

Property Description

Breathtaking Ocean Views:
Experience the beauty of the ocean from every apartment at BreakFree Longbeach Resort, situated in the vibrant Surfers Paradise. Just a stone's throw away from the famous Surfers Paradise Beach, indulge in stunning views right from your balcony.

Fully Equipped Apartments:
Our self-contained apartments are designed to provide the utmost comfort during your stay. Enjoy the convenience of a fully equipped kitchen, laundry facilities, and entertainment with cable TV. Step out onto your large balcony and soak in the ocean breeze.

Recreation Facilities Galore:
Unwind and have fun with our array of recreation facilities. Whether you prefer a dip in the outdoor or indoor heated swimming pool, a relaxing time at the spa or sauna, a friendly tennis match, or a barbecue gathering, we have it all.

Book your stay at BreakFree Longbeach Resort now to enjoy the perfect blend of relaxation and excitement!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers/Mantra/BFree Surfers Paradise. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please be advised that only one car space per unit is permitted. Guests are not allowed to park any type of recreational vehicle (e.g. jet skis, boats, trailers, caravans) at the resort. Please note that the rooms are serviced once a week. When booking 3 rooms or more different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 350 reviews
Cleanliness: 6.85
Service: 9.35
Location: 9.35
Room Quality: 7.35
Amenities: 8.85
Value for Money: 7.85
Food and Beverage: 8.75
Overall Experience: 8.85
J
John solo_traveller au
7
Pros:

The receptionist was vey helpful

2026-05-18 via Nuitee
R
RONG CIH couple tw
8
看得出建築以及設備老舊,但使用上都很好沒有異常,唯一的缺點應該只有完全沒有WiFi可以使用這點,我們入住四天完全找不到WiFi可以連
Pros:

地理位置很方便

Cons:

完全沒有WiFi可以使用

2026-05-17 via Nuitee
S
Sophie solo_traveller au
7
Could have been nicer
Pros:

Great location, convenient free undercover parking. Nice staff. Large room, comfy bed. Beautiful views.

Cons:

Apartment felt a little unclean. Furniture was dusty, walls were grimy, floor had old food and dead cockroaches on it. We asked the staff to clean this and they did, promptly, which was good. We also had to ask for towels, and for our Wifi to be fixed multiple times. Only a small sachet of dish soap was provided, and only a couple of tea bags. We needed more pantry items like this considering we were staying for a week. There were also only a couple of mugs and glasses, kitchen cupboards were pretty bare. The blinds were fiddly and the sliding doors rattled but that can't be helped considering the wind. The apartment was nice but it needed some love.

2026-05-17 via Nuitee
K
Karen couple nz
1
We didn’t end up staying. We checked in, went to the room and saw the bad state in was in so went back to reception and
Pros:

Nothing. The room we were given was absolutely disgusting. The room was so I dated and the furnishings were chipped and broken. The whole room didn’t look as though it had been cleaned in a very long time. Everything in the room was absolutely filthy.

Cons:

The room didn’t look anything like the photos on your website and their website, far from it. It looked like someone’s run down flat. Rooms shown on both websites were very modern and the room we were given looked absolutely no where like the photos. We were given a room on the second floor which had no view apart from trees. We asked for another room which they didn’t have so we had to check out. This was very stressful as we had only just arrived from NZ.
This experience was a terrible start to our holiday. We basically lost a whole day looking for somewhere else to stay.

2026-05-15 via Nuitee
M
Mellaw81 solo_traveller au
9
Pros:

The View! Completely spectacular ocean views from most if the apartment and location. Walking distance to everything

Cons:

The pillows could use replacing

2026-05-11 via Nuitee
L
Lucy couple au
7
Cons:

There was no wifi in this building - there was also a tv in our room but we couldn't watch anything due to no WIFI for tv to connect, nor no live tv.

2026-05-11 via Nuitee
V
Villő couple hu
10
Elmegy
Pros:

Lokáció

Cons:

Kosz volt

2026-05-07 via Nuitee
K
Kaz solo_traveller au
6
Pros:

Convenient location

Cons:

Bathroom/laundry floor was dirty,
Also no plug or dishwashing items left unfortunately

2026-05-03 via Nuitee
P
Parth couple mr
8
2026-05-03 via Nuitee
K
Kiri solo_traveller nz
7
Pros:

Everything was close to Everywhere we needed to go.

2026-05-01 via Nuitee
family_with_children au
9
2026-04-28 via Nuitee
B
Bradley couple au
7
Mostly enjoyed just needs better cleaning and modernising
Pros:

Location , staff friendly , pool , spa ,sauna and gym

Cons:

Need more attention to detail cleaning the room felt like it may have had a quick dust off with new towels and new sheets, then no other cleaning, floor was dirty, basin was dirty, inside kitchen cabinets was dirty wasnt comfortable using utensils
Alot of old broken cupboards , holes in the couches and rattling doors on the balcony mostly from outdated and age.

Not sure its was worth the price paid for considering there is more competitive modern cleaner rooms and being an accor branded apartment i did expect better

2026-04-27 via Nuitee
S
Scott family_with_children au
5
Good location, good sized room, quite noisy, tired overall but passable for price.
Pros:

Location. Size of rooms.

Cons:

Fan was noisy/faulty, AC was noisy/faulty, rooms weren’t particularly clean or tidy, blinds barely worked, very noisy apartment even with all doors closed.

2026-04-26 via Nuitee
M
Melanie couple nz
6
Pros:

Great location

Cons:

It was not so clean. Funny smell when walking in apartment. Pictures were different than room we got

2026-04-24 via Nuitee
J
Julio couple au
10
It was a great stay, the property manager Nick was very kind and flexible.
Pros:

Beautiful affordable ocean view apartment at level 19

2026-04-23 via Nuitee
W
Wendy extended_group au
9
Very comfortable stay with lovely sea views and fantastic, obliging staff (especially Lisa!)
Pros:

Beautiful view from Room 2404 on Level 24, balcony looked straight out to the ocean. Only 4 apartments per floor, apartment complex very quiet. Lovely cross breezes from the hinterland balconies to the sea view balconies with all doors open.

Cons:

Construction of a new tall apartment complex across the road generated noise which ran from 6am until 6.30pm. Sometimes it was so loud we needed to close the balcony door.

2026-04-21 via Nuitee
S
Sophie couple au
6
2026-04-21 via Nuitee
C
Caolan couple au
6
Overall a positive experience, great staff and location. Only nit-pick would be cleanliness
Pros:

Very friendly staff, excellent location and views. Good amenities. Bed and furniture was nice and comfortable. Main living area was nicely laid out and equipped. Kitchen and bathroom were a little dated but everything worked and was very much usable. Layout of the living space was excellent, whether sat at the dining table or the couches we had excellent views of the beachfront. Was very pleasant to sit out and enjoy a coffee in the mornings.

Cons:

Could have been a bit cleaner. Some items in the kitchen felt slightly grimy despite looking clean. Bedroom fan was a bit dusty.
Only major gripe was there was quite a bit of mould in the bathroom, particularly in and around the shower. We meant to raise this with staff before leaving but ended up leaving a bit earlier than planned so reception wasn't open yet

2026-04-21 via Nuitee
A
Andrea couple nz
6
The place could be great with a little more care taken to maintain the rooms.
Pros:

The pools were excellent. The staff were friendly and welcoming. The shower was good. The kitchen was well appointed. The location which is close to the beach but away from noise.

Cons:

The room needs a deep clean as it was clearly dirty. Furniture needed cleaning, the mat is full of stains, the perimeters of the floors were filthy. There were a number of items in the room that were damaged and needed repairing. The air conditioning was very noisy and couldn't be used at night.

2026-04-18 via Nuitee
S
Steicke couple au
7
2026-04-11 via Nuitee