Syracuse Grand

Hotels
•
Best Western
8 (321 reviews)
136 Transistor Parkway , Liverpool , US
+1 315-701-4400

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Good location
Cons:
Cleanliness issues
Limited amenities
Quality of breakfast

Categories

Cleanliness
7.58
Several comments indicate cleanliness issues, with cobwebs and dust present.
Service
9.55
Staff were consistently described as attentive and accommodating.
Location
9.09
The hotel is conveniently located near attractions.
Room Quality
8.04
Rooms were clean but some fixtures were noted as outdated.
Amenities
6.57
The pool was cold, and there were issues with breakfast supplies.
Value for Money
7.53
The value seems average for the price, but some found it overpriced.
Food and Beverage
7.08
Breakfast options were limited and did not meet expectations.
Overall Experience
8.55
While there were issues, the pleasant staff and overall comfort made for a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:14

Property Description

Modern Amenities and Comfort
Experience comfort and convenience at Best Western PLUS Liverpool Grace Inn and Suites. Each contemporary room is equipped with cable TV, a refrigerator, coffee maker, and free Wi-Fi. Relax in the indoor heated pool, hot tub, or 24-hour gym during your stay.

Delicious Breakfast and Business Facilities
Start your day right with a hot breakfast and take advantage of the business center for any work needs. Whether you're here for business or leisure, Best Western Liverpool ensures a seamless stay.

Prime Location
Located just an 8-minute drive from Syracuse Hancock International Airport, our hotel offers easy access to Destiny USA, Syracuse University, and New York State Fairgrounds. Book your stay now for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 321 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.09
Room Quality: 8.04
Amenities: 6.57
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.55
K
Kelly • couple • us
10
2026-10-27 • via Nuitee
J
Janet • couple • us
8
Pros:

The pool was good. Breakfast pretty good.

2026-10-27 • via Nuitee
K
Katie • family_with_children • us
1
2026-10-25 • via Nuitee
D
Doner • family_with_children • us
6
2026-10-24 • via Nuitee
S
Shannon • family_with_children • us
8
A chill place -- roomy enough for the 3 of us
Pros:

Quiet - and close to the University

Cons:

Breakfast options were limited

2026-10-22 • via Nuitee
L
Lucia • couple • us
4
It was our only choice for Syracuse University Family weekend. The room smelled badly. It was absolutely not clean. Stay
Pros:

Close to the airport

2026-10-19 • via Nuitee
J
Jesse • couple • us
8
Worked well for the occasion
Pros:

Hot tub

Cons:

N/a

2026-10-19 • via Nuitee
P
Patricia • couple • us
8
2026-10-19 • via Nuitee
A
Amy • couple • us
5
2026-10-19 • via Nuitee
K
Kenneth • couple • us
9
A great value for the price
Pros:

Quite and easy to get to SU.

2026-10-18 • via Nuitee
K
Kerven • couple • us
1
2026-10-16 • via Nuitee
V
Virginia • couple • us
10
2026-10-16 • via Nuitee
D
Denis • couple • ru
10
2026-10-15 • via Nuitee
D
Desiree • couple • us
10
2026-10-15 • via Nuitee
M
Mandy • couple • us
10
2026-10-13 • via Nuitee
T
Tetiana • family_with_children • us
9
Pros:

Spacious

2026-10-10 • via Nuitee
C
Carl • solo_traveller • ca
7
Pros:

Hôtel correct, personnel sympathique.

Cons:

Manque de propreté, les chambres situées à côté des portes d'entrée du milieu du bâtiment sont très exposées au bruit.

2026-07-13 • via Nuitee
G
Gloria • solo_traveller • us
9
Pros:

We had a very warm greeting when we arrived. Our room was the right temperature. Breakfast was hot and plentiful. Ample parking. We were close enough to see and shop Syracuse but far enough away to have a quiet place to rest. Our beds were comfy and the bedding was comfortable. Very friendly staff. Nice scented shampoo and body gel in the shower.

Cons:

The bathroom sink's plug was broken so the water didn't drain. Large hand prints on the room's window.

2026-07-12 • via Nuitee
T
Tanya • couple • us
10
We enjoyed our stay very much. When we are in the area we will definitely book a room at this property
Pros:

The location

2026-07-12 • via Nuitee
D
David • solo_traveller • us
10
Pros:

We liked everything.

Cons:

The pool was cold.

2026-07-12 • via Nuitee