DoubleTree by Hilton Hilton Head Island

Hotels
•
Doubletree by Hilton
7.9 (247 reviews)
36 South Forest Beach Drive , Hilton Head Island , US
+1 843-342-8400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and well maintained property
Friendly, helpful staff (multiple mentions of 'Danielle')
Close to the beach / peaceful atmosphere
Excellent breakfast and restaurant
Comfortable rooms and good water pressure
Good customer service in many stays
Cons:
Parking difficulties / distance to parking
Expensive / perceived poor value for price
Noise from adjacent rooms (late-night disturbances)
Occasional service failures (lost prepaid reservation, unhelpful staff)
Room issues: hard pillows, torn furniture
Amenity problems: pool cleanliness, TV/streaming issues, no water for part of a day

Categories

Cleanliness
8.5
Generally praised across reviews as clean, well maintained and with 'extraordinary' cleanliness in places; one report of rooms not being cleaned during a stay lowered this slightly from top marks.
Service
9.3
Multiple strong positive mentions of staff (several calls out to 'Danielle'), friendly and helpful service and excellent customer service; a few isolated negatives (lost prepaid reservation, occasional unhelpful desk communication) but overall service sentiment is very strong.
Location
8
Location praised for being very close to the beach and convenient for vacationers; some notes about being across a narrow path, a block or two walk to beach access and that parking/location may be less ideal for mobility-impaired guests.
Room Quality
7.2
Rooms described as comfortable, spacious and with good water pressure and firm beds, but several issues noted: hard pillows, torn furniture/sofa, and mixed comments about room amenities (TV limitations).
Amenities
7
Mixed reports: excellent breakfast/restaurant and pool area maintenance attempts, but problems reported such as a cloudy/dirty pool, no water for part of a day, and TV/service interruptions—moderate overall.
Value for Money
6.5
Several guests called the property expensive or complained about price versus condition (e.g., $300/night, torn furniture); a few reviewers noted value, but on balance value is a weaker point.
Food and Beverage
8.8
Food and beverage strongly positive in multiple reviews: 'great restaurant' and 'breakfast was exceptional' cited explicitly, supporting a higher rating for F&B.
Overall Experience
7.9
Mixed overall: many guests enjoyed a peaceful, clean beach-adjacent stay with excellent staff and food, while others experienced significant service failures (lost reservation), noise issues, parking problems and value concerns—averages out to the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Luxurious Accommodations
Experience a stay of comfort and style at Grand Hilton Head Inn. Each room is equipped with modern amenities including a flat-screen TV, refrigerator, coffee maker, and microwave. Relax in select rooms with a furnished seating area and sofa bed for extra convenience.

Leisure and Business Facilities
Take a dip in the refreshing pool or enjoy complimentary WiFi throughout the property. Business travelers can make use of the on-site business center, while laundry facilities add to the convenience of your stay. For outdoor enthusiasts, bike hire is available for exploring the area and the beach is just a short walk away.

Convenient Location
Located in the heart of Hilton Head, Grand Hilton Head Inn offers easy access to popular attractions and is a short distance from the beach. With Savannah just a drive away, the hotel provides a perfect base for your adventures.

Book your stay at Grand Hilton Head Inn now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HHH

Location

Guest Reviews

7.9
Based on 247 reviews
Cleanliness: 8.5
Service: 9.3
Location: 8
Room Quality: 7.2
Amenities: 7
Value for Money: 6.5
Food and Beverage: 8.8
Overall Experience: 7.9
W
Willard • couple • us
9
Didn’t rest the last night. Noise from ajasent rooms flushing toilets and ,tv ,3 in the morning
Pros:

Very expensive

2026-10-31 • via Nuitee
A
Amber • couple • us
10
Beautiful property. Great restaurant
Pros:

Beautiful property. The restaurant was amazing

Cons:

The pillows were very hard

2026-10-28 • via Nuitee
E
Edward • solo_traveller • us
9
Met my expectations
Pros:

Value

Cons:

Wish you had a complimentary breakfast.

2026-10-26 • via Nuitee
S
Slavica • solo_traveller • us
5
2026-10-20 • via Nuitee
R
Rick • family_with_children • us
1
disaster
Pros:

nothing they did not have our reservation

Cons:

when we arrived late at night the hotel did not have our pre-paid reservation and were sold out. we struggled for 3 hours to find a room elsewhere spent twice as much and got no sleep. ruined a day of our vacation you guys are a horrible scam.

2026-10-18 • via Nuitee
J
Janet • solo_traveller • gb
6
could have been better
Pros:

Location and comfortable spacious room.

Cons:

Staff unhelpful, room not cleaned twice during stay, no water at the hotel for half a day

2026-10-14 • via Nuitee
L
Linda • couple • us
10
2026-10-13 • via Nuitee
L
Laertis • couple • us
10
2026-10-13 • via Nuitee
N
NIKITA • couple • us
10
Pros:

It is clean, well maintained, no smells and friendly staff plus very close to the beach

2026-10-12 • via Nuitee
S
Sa'ra • solo_traveller • us
7
Nice and clean room but for $300 for 1 night,the furniture could have been better. The blue chair was torn and the sofa
Pros:

Great staff and excellent customer service!

2026-10-08 • via Nuitee
U
Ulrich • solo_traveller • de
7
2026-10-08 • via Nuitee
W
william • solo_traveller • us
9
2026-09-17 • via Nuitee
G
Gary • couple • us
9
very nice
Pros:

room and beach,

Cons:

parking was difficult

2026-09-12 • via Nuitee
C
Chambers • couple • us
10
2026-09-10 • via Nuitee
J
Joyce • couple • us
9
We were comfortable, enjoyed the quietness, beach.
Pros:

Breakfast was exceptional. Cleanliness was extraordinary.

Cons:

Parking is a bit of a problem.

2026-09-10 • via Nuitee
Q
Quang • family_with_children • us
10
2026-09-08 • via Nuitee
T
Tyree • couple • us
8
Enjoyed the peaceful atmosphere
Pros:

Quiet and peaceful

Cons:

Trying to find parking

2026-09-07 • via Nuitee
C
Chandler • family_with_children • us
9
Pros:

Location

2026-09-07 • via Nuitee
B
Barbara • couple • us
10
Definitely will come back and stay here again for my vacation!
Pros:

I love how the property was nice and clean

Cons:

I love the location being so close to the beach

2026-09-04 • via Nuitee
A
Adriane • extended_group • us
10
2026-09-02 • via Nuitee