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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Mini golf
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Street parking
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Shared lounge/TV area
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Kid meals
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ATM/cash machine on site
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Electric vehicle charging station
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Kid-friendly buffet
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Outdoor furniture
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Wine/champagne
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Shallow end
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Key card access
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Themed dinner nights
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience a stay of comfort and style at Grand Hilton Head Inn. Each room is equipped with modern amenities including a flat-screen TV, refrigerator, coffee maker, and microwave. Relax in select rooms with a furnished seating area and sofa bed for extra convenience.
Leisure and Business Facilities
Take a dip in the refreshing pool or enjoy complimentary WiFi throughout the property. Business travelers can make use of the on-site business center, while laundry facilities add to the convenience of your stay. For outdoor enthusiasts, bike hire is available for exploring the area and the beach is just a short walk away.
Convenient Location
Located in the heart of Hilton Head, Grand Hilton Head Inn offers easy access to popular attractions and is a short distance from the beach. With Savannah just a drive away, the hotel provides a perfect base for your adventures.
Book your stay at Grand Hilton Head Inn now for a memorable experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Danielle was awesome. She was really helpful and polite. Answered all my questions and concerns that I had. Super friend as well. Made my stay much better.
Danielle at front desk was very sweet and helpful.
the location is 'OK' - it is across the street from a narrow path to the beach . parking is not great, you have to park a block or two away from the doors to the hotel. the room (204) was ok, clean , good water pressure & firm king bed. they failed to tell us the tv was not ip and operating , blaming spectrum for a fiber problem . if you had a gaming system or member of a streaming service you were in luck - a minor issue, but should have been communicated upon booking/ check in. the desk staff was fine , other than the lack of comm's.. a 15 min walk to the beach entrance & the market area .
Bed was comfortable. Room was clean. Staff was friendly. Pool was cloudy & dirty. They power washed the area around the pool but didn't clean the pool. Parking situation is less than ideal. Not a good location if you have mobility issues as you have to walk a distance when you park.
I rarely leave negative reviews, but after giving this hotel multiple opportunities to resolve a billing issue, I feel it’s important to share my experience.
At checkout, I noticed a breakfast charge on our bill even though we never ate breakfast at the hotel. I brought it to the attention of the front desk, and the employee told me she would speak with the manager and call me back. I never received that call.
As Hilton Honors Gold members, we were also supposed to receive a $30 food and beverage credit per night. Since we stayed three nights, we expected $90 in credits, but only received $60.
Over the past three weeks, I’ve called the hotel several times to resolve both issues. Each time, I was told they have a signed receipt for the breakfast charge. I repeatedly asked them to send me a copy of this signed receipt, but they never have. If they truly have a signed receipt, there should be no problem providing it.
I also let the hotel know that if these issues were not resolved, I would have no choice but to leave an honest review. Unfortunately, nothing has been done.
Mistakes can happen, but what disappointed me most was the lack of customer service and follow-through. A simple callback, a copy of the alleged signed receipt, or a genuine effort to investigate the matter would have gone a long way. Instead, I’ve spent three weeks chasing a resolution with no results.
Based on this experience, I cannot recommend this hotel. I hope management takes guest concerns more seriously in the future.
Close to the beach
I booked a king and they said they overbooked and gave us 2 double queen. Parking is horrible
Great stay here. Our first services liason was super friendly and helpful. She sold the place. She needs a raise for going above and beyond. The rooms were clean and comfy. Great location. No charge for parking was a plus.
Having to park so far and out of sight. Paying for breakfast when most offer continental for free.
Location was great to shops, beach, dining etc
Parking and lack activities at hotel. Pool closed too early. Paid for a king size room but got a double bed. It was not communicated to us at time of check in .
One of our favorite hotels! Walking distance to the beach and rooms are always spotless. Angela at check in is personable and always remembers us when we come to stay!
It was clean, the room was nice, and it was a short walk to the beach
Parking is atrocious… they do not have a parking lot, so we had to park down a dirt road half a mile from the property the first night we were there.
There were also not people manning the front desk consistently so it was difficult to get in touch with the staff at times.
I was also promised a resort credit and a late checkout at the time of booking, and neither of those was honored. I again requested a late check out on site, and I was told that the latest they could give me was 30 minutes after the standard checkout time, and anything later would be a fee of $55 per hour. I accepted the checkout time 30 minutes later than standard, but my key stopped working at the standard time and the cleaning staff was knocking on my door at the standard time on the dot to clean the room. I had to tell them that the Front Desk told me I could have 30 more minutes.
It was a beautiful hotel very friendly staff very accommodating
I purchased a balcony room almost $500 a night and was not allowed to hit my vape without risking a 250 fine from the hotel and the toilet did not flush properly asked for assistance and I don’t think they ever came and fixed it
That it was close to beach access
The parking is horrible, there is only limited spots, it’s really bad
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