Hotel Elms Christchurch, an Ascend Collection Hotel

Hotels
Ascend Collection
8.7 (1635 reviews)
456 Papanui Road , Christchurch , nz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Convenient location
Good amenities
Cons:
Issues with room decor
Some food quality concerns
Uncomfortable bed in one review

Categories

Cleanliness
8.59
Several reviews noted cleanliness positively, but some rooms had issues like a broken toilet seat.
Service
9.26
Staff were consistently praised for being friendly and helpful.
Location
9
Convenient location close to food options and attractions, with some concerns about accessibility.
Room Quality
8.45
Mixed reviews, with some rooms described as tired or uncomfortable.
Amenities
8.78
Amenities such as on-site restaurant and complimentary drinks were well received.
Value for Money
8.74
Generally considered good value, though some felt prices were high for certain offerings.
Food and Beverage
7.79
Feedback indicated mixed satisfaction with restaurant food, particularly desserts.
Overall Experience
8.96
Most reviews were positive about the experience, expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:41

Property Description

Convenient Location
Hotel Elms Christchurch boasts free WiFi and is conveniently located near Northlands Mall, offering 150 shops and entertainment options. Explore nearby attractions like Canterbury Museum and Horncastle Arena.

Meeting Facilities
With 2 meeting rooms accommodating up to 250 guests, this hotel is perfect for events and conferences. Enjoy on-site dining at the restaurant and relax in well-equipped guest rooms featuring modern amenities.

Accessible Amenities
Guests can make use of laundry facilities, internet kiosk, and airport shuttle service. Whether visiting for leisure or business, Hotel Elms Christchurch ensures a comfortable stay with easy access to key destinations.

Book your stay at Hotel Elms Christchurch for a memorable experience in Christchurch, New Zealand.

Important information:

Please note that there is a 2% surcharge when you pay with a credit card.

When booking more than 4 or more rooms, different policies and additional supplements may apply.

Renovation work is done from 08:30 to 17:00 daily. The lobby, restaurant and some rooms are under renovation.

Please note that construction work is going on nearby and some rooms may be affected by noise.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CHC

Location

Guest Reviews

8.7
Based on 1635 reviews
Cleanliness: 8.59
Service: 9.26
Location: 9
Room Quality: 8.45
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.96
K
Keegan Smith couple au
10
Excellent stay in a convenient location.
Pros:

The room was spacious, clean and well maintained. The bathroom was well lit and the shower had 2 modes, which was nice.

Cons:

The 2 modes in the shower did not function perfectly and there was a noticeable drip that came from the shower at times.

2026-08-20 via Nuitee
S
Sammy solo_traveller nz
10
2026-08-19 via Nuitee
A
Angelo couple au
10
2026-08-16 via Nuitee
M
McIntyre couple au
10
2026-08-16 via Nuitee
A
Angela couple nz
10
2026-08-15 via Nuitee
T
Trevor solo_traveller nz
8
Pros:

Around very good

Cons:

Food needs attention

2026-08-13 via Nuitee
R
Rashmi solo_traveller in
7
2026-08-12 via Nuitee
S
Sarah couple nz
6
Fantastic staff
Pros:

While the inside was clean you could tell it hadn't neen used in a while outside had smoke butts in a pot and spider cobwebs like it hadn't been cleaned in a very long time and one dead plant

Cons:

having to pay for Netflix not enough sugar or coffee a cold bathroom

2026-08-12 via Nuitee
G
Gina couple nz
10
2026-08-10 via Nuitee
F
Fernandez solo_traveller au
10
Relaxing and enjoyable.
Pros:

Great position with a restaurant and the food was divine. Staff helpful, friendly and efficient.

2026-08-10 via Nuitee
J
Janet couple nz
8
Very good and very handy to Te Ora Hou.
Pros:

Location Very handy for what we needed

Cons:

All good

2026-08-07 via Nuitee
S
Sue couple nz
10
Excellent value.
Pros:

Staff very friendly. Restaurant menu value for money and good selection.
Bed extremely comfortable and room was really quiet.

2026-08-05 via Nuitee
R
Ryan family_with_children nz
10
2026-08-04 via Nuitee
E
Euro Roberto solo_traveller br
8
Pros:

Da falta de café da manhã como opção a ser incluída de forma acessível, na diária.

Cons:

O café da manhã era muito caro e mediano.

2026-08-02 via Nuitee
L
LAI FONG family_with_children mo
9
2026-08-02 via Nuitee
T
Travelling again couple nz
9
2 nights at the Elms
Pros:

Great sized room. Lovely to have a bath. Two big beds and sky tv. Flew in to attend a function being held there, really great to just wander along the corridor afterwards. Function was well catered and on used was perfect.

2026-07-19 via Nuitee
H
Holly solo_traveller nz
9
Pros:

Just a good all round place

2026-07-19 via Nuitee
J
Jamie solo_traveller nz
10
2026-07-19 via Nuitee
M
Mata solo_traveller nz
10
Pros:

Beds were comfortable, room was clean and it was very quiet. Just what we needed. We enjoyed our stay so much we decided to stay again a second night. On the second night we decided to eat in and we ordered the steak and chips with mushroom sauce and a side salad. The steak was perfectly cooked to our liking and the chips were what chips are supposed to be. Perfectly seasoned, crunchy on the outside and fluffy on the outside. Needless to say after a hard day, it was exactly what we needed. Thanks so much.

Cons:

Nothing. Liked all.of it.

2026-07-19 via Nuitee
T
Tanya solo_traveller nz
9
2026-07-19 via Nuitee