Sandman Hotel Castlegar

Hotels
Sandman Hotel Group
7 (700 reviews)
1944 Columbia Ave , Castlegar , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice amenities
Cons:
Cleanliness issues
Noisy environment
High pricing for the area

Categories

Cleanliness
4.25
Numerous reviews highlighted significant cleanliness issues, including dirt and bugs.
Service
8.25
Many reviews noted the staff as friendly and helpful despite some issues.
Location
8.25
The location is mentioned positively as being close to various attractions.
Room Quality
7.25
Rooms were described as clean and comfortable, though some needed updating.
Amenities
7.25
Amenities such as the pool were well-received, but some guests found issues.
Value for Money
6.25
Some felt the pricing did not match the quality or local expectations.
Food and Beverage
7.25
Breakfast options received positive mentions, but some environmental concerns were noted.
Overall Experience
7.25
Mixed feelings with both highs and lows, resulting in an average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:01

Property Description

Luxurious Rooms with Modern Amenities
Experience comfort and convenience at Sandman Hotel Castlegar with well-equipped rooms featuring a TV, air conditioning, and cozy seating area. Enjoy the convenience of in-room amenities like an electric kettle, coffee machine, and a sleek dining area. The private bathrooms are stocked with complimentary toiletries and fluffy towels, ensuring a pleasant stay.

Convenient Facilities and Services
Our hotel boasts a 24-hour front desk ready to assist you anytime during your stay. Whether you're here for business or leisure, take advantage of our meeting facilities for a seamless experience. Additionally, benefit from free Wi-Fi access throughout the property to stay connected.

Prime Location with Nearby Attractions
Situated just 2 km from Castlegar Airport and 44 km from scenic Kootenay Lake, Sandman Hotel Castlegar offers the perfect blend of accessibility and tranquility. With complimentary parking available, exploring the area is a breeze. Book your stay now and indulge in a relaxing getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YCG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7
Based on 700 reviews
Cleanliness: 4.25
Service: 8.25
Location: 8.25
Room Quality: 7.25
Amenities: 7.25
Value for Money: 6.25
Food and Beverage: 7.25
Overall Experience: 7.25
T
Trevor extended_group ca
8
Pros:

The location of the hotel was great, the staff was very good in dealing with some guests who seemed to have very few patients.

2026-06-27 via Nuitee
G
Gillis couple ca
9
2026-06-26 via Nuitee
F
Franz solo_traveller de
8
Pros:

Freundliches personal. Frühstück ausreichend. Gute zimmerausstattung. Moderne von innen.

Cons:

Zimmer mit blick auf innenpool. Es ist laut wenn kinder baden.

2026-06-23 via Nuitee
D
Diane solo_traveller ca
9
2026-06-21 via Nuitee
P
Pamela family_with_children ca
3
Fine for one night. Beds were comfortable. Wouldn’t stay more than one night. Breakfast was very disappointing. The coff
Pros:

Not much in particular.

Cons:

Run down. Not very well maintained.

2026-06-18 via Nuitee
K
Kenneth solo_traveller ca
8
Nice place to stay!
Pros:

Room was very clean. Bathroom was modern and nicely done. Front counter staff were very professional and made sure all my needs were met.

Cons:

Could have had more of a selection for breakfast. Breakfast was on the weak side. Not a great selection of food. Management had the breakfast area on lock down. You could only gain access to the breakfast room by going to the front desk and asking to be let in.

2026-06-15 via Nuitee
_
_carey330 Family Regina, Saskatchewan
10
Great service
Pros:

Only stayed one night while passing though. Service was excellent. Room was dated but clean and comfortable. Beds and pillows were comfortable. We travelled with a 60lb dog who was welcomed and we were given a welcome bag for him too. 2nd time stopping here and will continue stopping here when driving through.

2026-06-13 via Tripadvisor
G
GoPlaces50759934827 Business Raglan, Waikato Region, North Island
10
Great place to stay in Trail
Pros:

Clean, quiet room, friendly staff

2026-06-13 via Tripadvisor
B
BRUCE couple gb
5
Only satisfactory at The Sandman
Pros:

Location.

Cons:

The pillows were hard and some of the guests were extremely noisy.

2026-06-12 via Nuitee
K
Karen couple ca
7
Great location. Friendly staff. Hotel is dated but, the room was clean.
Pros:

We slept very well. The room was clean and beds were comfortable. The location was right downtown. We could walk to restaurants, groceries, gas etc.

Cons:

The lobby, elevator etc. were quite drab and could absolutely use some TLC. The room door lock system was not reliable. Sometimes our key cards worked, other times they did not.

2026-06-12 via Nuitee
C
Curtis solo_traveller ca
2
Cons:

Impossible to get an invoice for my stay at this property. showed the staff that booking.com would not issue an invoice and asked at the desk and via email later. 2 years same problem. will not be back again over a very simple task.....

2026-06-10 via Nuitee
P
peightonf2025 Family
10
Welcome to Castlegar
Pros:

The room was spacious, comfortable and clean with windows looking over the atrium pool area, the staff were extremely friendly and helpful, and the people of castlegar were super friendly and eager to help

2026-06-09 via Tripadvisor
A
Alana family_with_children ca
10
2026-06-08 via Nuitee
D
Dream30203741241 Friends getaway
6
Good place to stay with friends
Pros:

The beds were not that comfortable

2026-06-07 via Tripadvisor
D
Dennis couple ca
10
Pros:

Very clean nice large room, everything spotless.

2026-06-05 via Nuitee
M
mattjE3812JF Business
10
Great 👍
Pros:

Great hotel, staff are friendly. Thanks Ruben!

2026-06-03 via Tripadvisor
C
chris couple ca
4
Will pass on this sandman inn next time through.
Pros:

Not much here.
Facility was dark and dreary. Exterior doors to side entrance were all scratched up.
Carpet was old in hallways

Cons:

All of the above.
Beads were to worn out. Pillows like pancakes.

2026-06-02 via Nuitee
5
588sharang Couples
4
Disappointed
Pros:

We had planned to stay in Christina Lake for the night but the power was out in town due to a big windstorm. We decided to stay in Castlegar instead and chose the Sandman. The room was nice but the tissue box was empty, neither of us could figure out the remote for the tv and when we made coffee in the morning, there was no coffee mugs in the room so we had to use the cereal bowls to drink our coffee. Does anyone check the rooms after housekeeping prepares the room for the next guest?

2026-06-01 via Tripadvisor
T
Tipuy Couples Richmond, British Columbia
10
We got a very good service Thank you Front Desk ladies
Pros:

I would like to thank the ladies at the front desk, they were superb with us, they welcome us in a very well educate manner ,accommodate us in a nice, clean, room The hotel is very clean all over since the main entrance, the 3 level where we stayed is nice and big windows to get a very good view. In the morning we got a free continental breakfast enough food for us. In general the hotel is superb.

2026-05-31 via Tripadvisor
M
Mandy solo_traveller ca
1
Pros:

Location

Cons:

Everything else
Smelly rooms

2026-05-25 via Nuitee