The Westin Houston Downtown

Senhet, Our server on our first night was amazing. We had a guest who had a food allergy. Senhet was thoughtful relayed back to the kitchen and made sure that we were taken care of. The Philly Cheese steak was amazing though unique (no messy hands as it was cooked on flattened bread. So 5 stars the the chefs as well. Stay so far has been impeccable with a welcoming front desk. Planning to return!

I worked with the manager Camryn and received excellent services. Thank you!!

We had a great experience at the Hotel Bar. The Bartender who goes by the name Cash is a great ambassador for your property. Cash was very well versed with the entire menu, giving us some great ideas for dinner. It’s obvious that she loves her job based on all of her interactions with us and others.

I highly recommend staying at The Westin Houston Downtown hotel. The staff is kind and helpful. The rooms are immaculate. The beds are comfortable. The showers are really nice and big, with a built-in seat. There is an option to eat at their Ballpark Cafe conveniently located on the main floor. The food was very good. I love the security of using your room card to be able to use the elevator to get to the floor of your room. I was unexpectedly upgraded to a room with a view of beautiful Daikin Park! The view out my window was awesome! I definitely want to stay here again!
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I’m a Marriott Titanium member and I most confess that I had a fantastic experience at The Westin Houston Downtown, especially when it comes to the quality of the food. The hotel’s “Eat Well Menu” is absolutely worth trying — healthy, flavorful, and surprisingly sophisticated.

For breakfast, the avocado toast with poached eggs was outstanding. My recommendation: add a little olive oil on top — it takes the dish to another level. For dinner, the salmon was exceptional: perfectly cooked, fresh, and beautifully presented.

Honestly, the food quality was as good as some of the top restaurants in the Houston area, but at nearly half the price. It’s rare to find hotel dining that delivers this level of consistency and taste.

The staff was also excellent throughout the stay. Special mention to Filimon for the outstanding service, professionalism, and hospitality. He truly made the experience even better.

Highly recommended if you are staying in downtown Houston.

I always thoroughly enjoy staying at the Westin downtown in Houston. Even though I live in Houston, there are times I have to commute a long way and I choose to stay at the Westin overnight to make the commute easier. I’ve also stayed there just for an in town staycation. The hotel is clean and beautiful, food is great, the bar is lovely and a great place to hang out. And I love the rooms! Lately I’ve been getting the larger Parlour room - love the comfort of it! The only thing that would make this hotel a tiny bit better was if there was an onsite spa.

Also I have to give a special shoutout to Melissa who works at the front reservation desk. She’s the sweetest, always remembers me, and always provides excellent, very welcoming customer service!

Love the hotel and when I’m downtown, this is my spot!

My husband and I visited Houston primarily to visit the local MLB park. The Westin Houston Downton hotel was a few blocks from the ballpark! The property was nice, clean and tastefully decorated. The cocktail lounge was fun! We enjoyed the big tv screens tuned into the big games including the local Astros. The food and drinks were great and the folks working there were so friendly and attentive; they made us feel welcome. The dining room where we had breakfast every morning was also very good with great, friendly staff as well. Food was very good too.

Ive symtayed at several hotels in downtown houston. This was by far the best. Great service, hospitality, polite, food was amazing .... beds clean and comfy.... and im telling you if you want a GUARANTEED good experience this is the place.

We've stayed at the Westin Downtown Houston several times. The service, room, location, and food are always excellent. The staff is friendly and always willing to help. The location is perfect for us (right next to Daikin Park and a Lyft ride away from Jones Hall for the Houston Symphony. We have always enjoyed our stays here. We can't recommend it enough.

Shanti at the Westin Downton Houston went above and beyond to make our stay amazing. She had a fruit platter and birthday card delivered to our room for my sons birthday!

I had a fantastic stay, and the location was a huge plus Dainkin Park was just a short walk away! The rooms were spotless and super comfortable. The hotel receptionist was incredibly kind and polite, making us feel like VIPs. Definitely earned my loyalty can't wait to book with them again.

Your valet service
Is amazing!! The friendliest most efficient hotel valet I have seen. Carlos and Roberto are great ambassadors for your hotel and should be commended on their service and attention to detail.

We were amazed by the cleanliness of all areas including our room. The staff were incredibly cordial-- the staff at the desk, in the coffee shop, and the waitstaff were so efficient and very personable. We ate in the restaurant several times including a family group of ten. Everyone loved their food and it came promptly. We were very impressed with this hotel anand recommend it highly!!d

Very friendly staff and great location