Cadillac Hotel & Beach Club, Autograph Collection

Hotels
Autograph Collection
8.4 (913 reviews)
3925 Collins Avenue , Miami Beach , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Nice pool area
Friendly staff
Cons:
Poor customer service
Room quality issues
Claims of booking discrepancies

Categories

Cleanliness
7.93
Some reviews suggest cleanliness issues related to room conditions.
Service
8.4
Mixed feedback with positive mentions of specific staff but general complaints about customer service.
Location
9.44
Multiple reviews highlight the great beach location and good vibes.
Room Quality
7.39
Complaints about rooms not matching reservations and issues with amenities.
Amenities
8.92
General positive sentiment about the pool and beach bar.
Value for Money
7.88
Feedback suggests discrepancies with pricing and room types.
Food and Beverage
8.43
Positive comments about food but some criticism regarding value.
Overall Experience
8.8
Overall sentiment reflects both good and bad aspects, leading to a fair experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:22

Property Description

Oceanfront Location and Luxury Amenities
Experience direct access to the Atlantic Ocean and enjoy the convenience of being just 5 minutes away from vibrant South Beach. The hotel boasts both family-friendly and adults-only pools, 3 restaurants to satisfy your cravings, and complimentary WiFi throughout the property.

Modern Rooms with Spectacular Views
Indulge in the spacious rooms adorned with modern and bright designs, offering stunning city or ocean views. Each room is equipped with coffee-making facilities and a 42-inch flat-screen TV for your entertainment.

Relaxation and Convenience
Unwind in the hotel's hot tub surrounded by lush tropical landscapes or stay active in the well-equipped gym. Take advantage of the full-service business center and laundry facilities during your stay.

Book now to experience the perfect blend of luxury and comfort at Cadillac Hotel & Beach Club, Autograph Collection.

Important information:

Please note that not all rate programs include breakfast and that all breakfast packages, regardless of the room type, include a maximum of 2 breakfasts per night.

Please note the destination fee includes:
- 2 beach chairs
- Bike rental
- Beach games
- Shoe shine
- WiFi
- International newspapersGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 49 per day.

Location

Guest Reviews

8.4
Based on 913 reviews
Cleanliness: 7.93
Service: 8.4
Location: 9.44
Room Quality: 7.39
Amenities: 8.92
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.8
J
Jamison family_with_children rs
9
2026-07-25 via Nuitee
C
clara solo_traveller us
1
2026-07-25 via Nuitee
A
AL couple ru
9
Great hotel, location and survice.
Pros:

The stuff by the pool (adult) & breakfast area are amazing! Very professional, polite guys! Also the doormen are great. Thank you! The continental breakfast was good and fresh.
We like an adult pool, it’s tiny but chill, same the bar area. Location is good as well. I like Loccitane at the bathroom. Spacious lobby and bar area inside. Private beach. But 30$ per an umbrella however u’r paying 45-50$ as a resort fee per night and it’s not included and no one informed us.

Cons:

30$ per umbrella no one informed us about this upon arrival. So be ready.

2026-07-25 via Nuitee
G
Gergely family_with_children sk
1
Pros:

Nothing

Cons:

No communication at all, i have wrote 2 messages cause i needed some informations didnt get any response. After the free cancellation period was over they were very kind to inform me that both the pool areas will be closed during my stay. I booked the hotel especially for the pools they have cause i knew that the beach is full of seaweed so we wont be able to go the beach . I asked the hotel for free cancellation but again no response on my request they just charge me the cancellation fee. Hope they are very happy with that money. So i recommend before booking contact the hotel with any informations you need and in case no response cancell immediately !

2026-07-25 via Nuitee
N
Nicola couple ca
8
Very disappointed since they closed pools forv4 days of our stay
Pros:

Hotel is very beautiful
But you should mention that under renovation and pools closed for 4 days of our stay which was never mentioned on booking.com very upsetting and also keep your customer happy and try to include breakfast in our stay that would be nice

Cons:

Why did they close pools and not notify us very very disgusted complained to staff and staff tried to help us by moving us with a buggy to another pool very inconvenient for us we booked this hotel cause it had 2 pools and we knew about the sea weed at beach that is why we booked this hotel very disappointed and felt very uncomfortable when a manager cannot speak to you cause she is in meetings all the time that we asked for her I think they were avoiding us to speak to her not happy at all with this service very disappointing when we were celebrating our anniversary and had to get upset

2026-07-24 via Nuitee
I
Ivanna couple us
6
Beautiful hotel
Pros:

Location is great ! Nice hotel but really needs renovation . Pictures are better than inside . But i really enjoyed stay .

Cons:

Room and hotel needs renovation

2026-07-24 via Nuitee
S
Santos family_with_children us
10
2026-07-23 via Nuitee
N
Natalia solo_traveller us
7
Overall I had a pleasant staycation. Besides the issues at breakfast I was happy with my stay.
Pros:

It was a great location and I loved that it was near the ocean. Overall it was nice, elegant and had a nice aesthetic. Out of all my options I’m glad I went with this one.

Cons:

I had issues every morning at breakfast. There was always a confusion whether breakfast was included or not which I didn’t appreciate. I spent my birthday there and had wrote it on my reservation, I thought I’d receive some kind of celebratory treat/gesture but none was given. The room was smaller than I imagined.

2026-07-22 via Nuitee
S
Samara extended_group us
4
Pros:

Location

Cons:

The breakfast was included in my booking but in reality, you have to pay extra if you want a hot breakfast once they have the continental breakfast and the full american breakfast, this is not mentioned on the website.

2026-07-21 via Nuitee
M
MOACYR couple br
10
uma otima estadia , eu voltaria mais vezes
Pros:

do atendimento, serviço de piscina, serviço de praia, atendimento da recepção de entrada e de saída.
Localização ótima .
Tem bicicleta gratuita para dar uma volta de 2hs sem raxa sem nada e conhecer bem os pontos turisricos,

Cons:

nada a declarar

2026-07-20 via Nuitee
S
Steffen family_with_children de
10
2026-07-20 via Nuitee
S
Stephanie family_with_children fr
9
2026-07-19 via Nuitee
J
Julia family_with_children ca
9
2026-07-18 via Nuitee
V
Verónica couple ar
9
2026-07-18 via Nuitee
P
PAULO CESAR couple br
9
Adorei minha estadia no Hotel Cadillac em Miami Beach. Ambiente com aroma muito agradável ao entrar e atendimento excel
Pros:

Excelente atendimento!
Parabéns especial ao Garçom Oscar, muito atencioso no café da manhã, e ao Bell Captain Kelly, sempre prestativo.
Toda a equipe do hotel está de parabéns.

Cons:

Gostei muito do Hotel Cadillac em Miami Beach - o aroma na entrada é charmoso e a equipe foi impecável.
Só senti que as taxas de valet e aluguel de guarda-sol (umbrella) poderiam ser mais acessíveis, estavam um pouco acima do esperado.
Fora isso, experiência bem positiva!

2026-07-16 via Nuitee
S
Saeed couple eg
10
2026-07-16 via Nuitee
N
Nury couple us
10
2026-07-16 via Nuitee
J
Juan Carlos extended_group co
10
Maravillosa
Pros:

El orden y limpieza … la calidez de los funcionarios

Cons:

Todo lo cobran 😂😂😂

2026-07-16 via Nuitee
J
Jiuver couple us
10
2026-07-15 via Nuitee
P
Porsha couple us
10
I can’t wait to return..I loved it here
Pros:

Location was perfect for me and also staff was so kind ..you can stay here and not leave if you wanted they have everything you need

Cons:

All of the auto gratuities..but normal

2026-07-15 via Nuitee