Elba Estepona Gran Hotel & Thalasso Spa

Hotels
•
Hoteles Elba
8.6 (4314 reviews)
Carretera Estepona-Cádiz, 151 , Estepona , es
+34952809200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food
Cons:
Cleanliness issues
Service delay
Additional charges for amenities

Categories

Cleanliness
7.75
Some issues were reported with cleanliness, such as stained sheets and maintenance problems.
Service
9.05
Staff were described as friendly and professional, though some service issues were noted.
Location
9.25
Great location right on the beach, with good views and parking available.
Room Quality
8.75
Rooms were noted as spacious and clean, with some minor issues in specific accommodations.
Amenities
8.25
Facilities such as pools and spas received mixed feedback; additional charges for amenities were mentioned.
Value for Money
8.25
Price concerns were raised, particularly regarding extra charges.
Food and Beverage
8.85
Food was praised highly, especially breakfast, with only minor concerns reported.
Overall Experience
8.65
Overall enjoyed the stay, with some significant issues that affected the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:59

Property Description

Luxurious Beachfront Property

Elegant Rooms with Stunning Views
Indulge in stylish décor and breathtaking sea views from the private balcony or terrace of our elegant rooms. Each room is equipped with satellite TV and a modern bathroom for your comfort.

Exceptional Spa and Dining Experience
Relax and rejuvenate at our spa with a sea water circuit, hot tub, sauna, and more. Treat yourself to a variety of therapeutic treatments. Enjoy dining at our 3 themed restaurants and take advantage of our all-inclusive service.

Family-Friendly Activities and Convenient Location
During summer, Kids' Club activities are available for the little ones. Conveniently located just outside Estepona, our hotel is easily accessible from the AP7 Motorway and a short drive from Marbella.

Book your stay at Gran Hotel Elba Estepona & Thalaso Spa for an unforgettable beachfront experience.

Important information:

Please note that you must show a valid credit card upon check in. This credit card must be in the same name as the guest’s name on the booking confirmation.

Children are considered as aged under 12 years.

Please note that pets are only allowed upon request and subject to approval and additional charges may apply. Contact the hotel and/or reservations for more information.

Please note that this property can accommodate dogs but will not accommodate other types of pets.

Please note that the property can only accommodate dogs with a maximum weight of 10 kg or less.

Please note that dogs are only allowed upon request and subject to approval. Additional charges may apply.

Please note that pets will incur an additional charge of €50+VAT per day per pet.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGP

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 4314 reviews
Cleanliness: 7.75
Service: 9.05
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 8.85
Overall Experience: 8.65
N
Noàim • couple • ma
6
2026-07-10 • via Nuitee
D
Deborah • couple • gb
10
60 th birthday celebrations
Pros:

The property is located right next to the beach.
It’s typical Spanish style throughout
Immaculately clean
Large room & very large comfortable bed
Bars , buffet restaurants & themed restaurants with plenty of food choices available
Entertainment each evening
All of the staff were excellent especially Manuel, Julia & Luma!!!

Cons:

Nothing

2026-07-09 • via Nuitee
G
García Benítez • couple • es
10
Maravillosa. Voy a repetir seguro.
Pros:

Las vistas, la cabina de masaje, la amplitud de la habitación, el baño y la terraza; el Spa

Cons:

La relación calidad/precio del bufet

2026-07-09 • via Nuitee
S
Salam • couple • gb
3
Disappointing
Pros:

Staff members were very helpful and nice

Cons:

It was old needs uplifting and definitely not 5* hotel

2026-07-09 • via Nuitee
L
Leticia • extended_group • es
9
2026-07-08 • via Nuitee
M
Marcela • couple • ro
9
2026-07-07 • via Nuitee
B
Bianca • family_with_children • nl
7
2026-07-05 • via Nuitee
J
José Miguel • solo_traveller • es
8
2026-07-05 • via Nuitee
Y
Yasmina • couple • fr
8
2026-07-05 • via Nuitee
A
Ariadna • family_with_children • es
5
Demasiado caro y comida de mala calidad
Pros:

La piscina y la parte del Kids Club están muy bien. El personal muy agradable.

Cons:

La comida en general es de mala calidad. Y el precio de cada comida es excesivo para lo que es. Un hotel de 5 estrellas debería tener buena comida o algo menos que se aceptable.
Las instalaciones un poco antiguas.

2026-07-05 • via Nuitee
D
Douglas • couple • gb
5
Overall experience for a 5 star hotel was okay because of the following negatives: 1. Air conditioning in gym wasn’t wor
Pros:

Location easy to get to
Spacious
Excellent rooms
Great view
Nice morning buffet

Cons:

1. Air conditioning in gym wasn’t working
2. ⁠The leg press weight went no further than 25
3. ⁠The WiFi in the gym did not connect to the main WiFi
4. ⁠The available WiFi called Corporate wouldn’t accept the issued password I was told worked with it
5. ⁠Of the 2 lifts, only 1 was in use at all times

2026-07-05 • via Nuitee
L
Luis • solo_traveller • pt
9
2026-07-04 • via Nuitee
R
ReneMcGill • solo_traveller • gb
8
Pros:

Beautiful grounds and hotel was very traditional in appearance inside.

Cons:

Buffet was expensive and thought not good value for lunch or dinner at €40 per person excluding drinks. Although excellent food and service in A La Carte restaurant.

2026-07-04 • via Nuitee
C
Cabello • solo_traveller • es
1
2026-07-04 • via Nuitee
S
Sanchez Gallego • couple • es
7
Hotel Wuay sin playa
Pros:

El personal

Cons:

La socorrista,q falto al respeto tanto Ami Sra como a mi,me consta q ya no sigue en el hotel
Fue una tarde muy desagradable,la playa no vale nada llenas de piedras y algas para regalar

2026-07-04 • via Nuitee
N
Nuha • family_with_children • sa
10
2026-07-04 • via Nuitee
L
Lisa • family_with_children • nl
9
Fantastisch!
Pros:

We hadden veel verzoeken als gezin, het hotel speelde overal uitstekend op in. Vaak voelden wij ons bezwaard om iets te vragen, maar ze waren altijd warm en gastvrij

Cons:

Er zijn veel schattige musjes aanwezig op het complex, dat vonden onze kinderen heel erg leuk. Wat je dan wel zag is dat ze op de kinderstoelen, eettafels en zonnebedden poepjes laten. Ik denk dat ze hun best deden om het zo schoon mogelijk te houden, maar dat is natuurlijk voor hen niet bij te houden. Dus zeker geen klacht naar het hotel toe, maar wel goed om natte doekjes op zak te hebben als je je eraan stoort

2026-07-03 • via Nuitee
L
Laura • couple • es
10
Genial
Pros:

Muy buena localización, muy grande y las instalaciones preciosas. El personal era extremadamente amable, especial mención q la gente de recepción

Cons:

Para mi gusto es demasiado grande, no es una pega pero hay que saber que como te toque una habitación en una punta el comedor y las cosas están en la otra. Pero no es algo malo solo algo a destacar

2026-07-03 • via Nuitee
6
629joannev • Couples
6
Not really a 5 star hotel
Pros:

Quite a long way from Estepona town and harbour. No shops, bars or restaurants close to hotel apart from Aldi and Burger king! Taxi around 10 euros to the old town which is lovely, charming, full of character. Plenty of good restaurants, bars and shops, unspoilt by tourism. The hotel itself is quite tired and in need of a complete refurb, no air con in common parts, one of the lifts was out of action for over a week despite informing reception twice! Buffet food average and overpriced, luke warm, basic salads, desserts best part of the meal in our opinion. Noone to advise on wines. Overall, not a 5 star experience unfortunately. Staff friendly and helpful, particularly reception team. Beach area needs attention, sunbeds quite old. Mixture of sand, shingle and stones and no beach bar. Pool area nice, be careful of slippery bridge across pool! Rooms although dated, were large, comfortable with huge bed and bathroom. Had to ask for tea and sugar almost daily and only one bottle of water supplied throughout our two week stay! 5 star hotel should definitely be supplying daily, regardless of basis ie. BB, half board etc. Not much storage space for clothes (referring to drawers/cupboards as opposed to wardrobe space). No line to hang wet clothes/towels on balcony. Undeniable great view from our room. Overall, a bit too far from amenities, food average, pleasant staff, tired looking, needs updating. Beach below par. Sorry but in comparison to other 5 star hotels we've stayed at, unfortunately this doesn't come up to standards.

2026-07-02 • via Tripadvisor
A
Anas • family_with_children • ma
6
Pas top
Pros:

La vue

Cons:

Le petit déjeuner / installation vieillissante

2026-07-02 • via Nuitee