Elba Estepona Gran Hotel & Thalasso Spa

Hotels
•
Hoteles Elba
8.6 (4422 reviews)
Carretera Estepona-Cádiz, 151 , Estepona , es
+34 952 80 92 00

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food
Cons:
Cleanliness issues
Service delay
Additional charges for amenities

Categories

Cleanliness
7.75
Some issues were reported with cleanliness, such as stained sheets and maintenance problems.
Service
9.05
Staff were described as friendly and professional, though some service issues were noted.
Location
9.25
Great location right on the beach, with good views and parking available.
Room Quality
8.75
Rooms were noted as spacious and clean, with some minor issues in specific accommodations.
Amenities
8.25
Facilities such as pools and spas received mixed feedback; additional charges for amenities were mentioned.
Value for Money
8.25
Price concerns were raised, particularly regarding extra charges.
Food and Beverage
8.85
Food was praised highly, especially breakfast, with only minor concerns reported.
Overall Experience
8.65
Overall enjoyed the stay, with some significant issues that affected the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:59

Property Description

Luxurious Beachfront Property

Elegant Rooms with Stunning Views
Indulge in stylish décor and breathtaking sea views from the private balcony or terrace of our elegant rooms. Each room is equipped with satellite TV and a modern bathroom for your comfort.

Exceptional Spa and Dining Experience
Relax and rejuvenate at our spa with a sea water circuit, hot tub, sauna, and more. Treat yourself to a variety of therapeutic treatments. Enjoy dining at our 3 themed restaurants and take advantage of our all-inclusive service.

Family-Friendly Activities and Convenient Location
During summer, Kids' Club activities are available for the little ones. Conveniently located just outside Estepona, our hotel is easily accessible from the AP7 Motorway and a short drive from Marbella.

Book your stay at Gran Hotel Elba Estepona & Thalaso Spa for an unforgettable beachfront experience.

Important information:

Please note that you must show a valid credit card upon check in. This credit card must be in the same name as the guest’s name on the booking confirmation.

Children are considered as aged under 12 years.

Please note that pets are only allowed upon request and subject to approval and additional charges may apply. Contact the hotel and/or reservations for more information.

Please note that this property can accommodate dogs but will not accommodate other types of pets.

Please note that the property can only accommodate dogs with a maximum weight of 10 kg or less.

Please note that dogs are only allowed upon request and subject to approval. Additional charges may apply.

Please note that pets will incur an additional charge of €50+VAT per day per pet.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGP

Location

Guest Reviews

8.6
Based on 4422 reviews
Cleanliness: 7.75
Service: 9.05
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 8.85
Overall Experience: 8.65
S
Saad • family_with_children • gb
7
Avg and overpriced.
Pros:

Gardens were well maintained. All staff were very lovely and helpful. The pool was clean.

Cons:

If you want your holiday to feel like a stressful race to secure a sunbed, this is the hotel for you. Guests lay towels out hours before the pool opens to reserve loungers, only to leave them empty all day. Despite arriving right at opening time, we couldn't get a single sunbed or umbrella, even though the pool area was virtually empty.

- Dining: Breakfast was poor quality, featuring stale, unrefreshing fruit. Basic quality was lacking.

- Room Quality: The rooms and bathrooms are seriously dated, and the bathroom noticeably lacks a door for privacy.

- Wi-Fi: Virtually nonexistent. The connection constantly drops, and when it actually works, speeds peak at a sluggish 1 Mbps.-3 Mbps

- Be Aware - the spa is not included in your stay which for us was first.

2026-08-22 • via Nuitee
K
Kaoutar • couple • es
4
2026-08-22 • via Nuitee
M
mehdi • solo_traveller • ma
10
2026-08-22 • via Nuitee
T
tony • solo_traveller • es
10
Pros:

Todo en general

2026-08-21 • via Nuitee
M
María Ángeles • couple • es
6
2026-08-21 • via Nuitee
N
Nazha • couple • ma
9
2026-08-21 • via Nuitee
L
Laurie • couple • fr
10
Très belle expérience, le lieu et sublime je recommande
Pros:

Personnel très accueillant, chambre très propre avec une très belle vue et surtout très insonorisé le petit déjeuner juste incroyable énormément de choix

2026-08-21 • via Nuitee
T
Tony • couple • gb
1
Very very disappointing
Pros:

Location but that’s the only good thing

Cons:

Very tired, staff seemed demotivated, looked like a cheap package holiday hotel and can’t believe it’s 5 star

2026-08-21 • via Nuitee
P
Pamela • couple • gb
9
Great hospitality, exceptional staff, great breakfast.. comfortable stay.
Pros:

Spacious
Large rooms
Very comfortable beds and well equipped rooms

Cons:

A little tired in parts

2026-08-21 • via Nuitee
J
Juan Carlos • extended_group • es
10
Atención y alojamiento excelente.
Pros:

El personal muy atento y simpático.

2026-08-21 • via Nuitee
P
PEDRO • couple • es
8
A repetir
Pros:

Trato personal

Cons:

Nada

2026-08-20 • via Nuitee
J
Juana • family_with_children • es
7
Pros:

Las instalaciones no están mal

Cons:

El buffet no era de la calidad esperada en relación con el precio que he pagado. Primera línea de playa pero la playa llena de piedras

2026-08-20 • via Nuitee
J
Javier • couple • es
8
2026-08-20 • via Nuitee
A
Abdelhak • family_with_children • de
7
2026-08-19 • via Nuitee
H
hayat • couple • kw
6
2026-08-18 • via Nuitee
S
Sylwia • couple • es
8
2026-08-18 • via Nuitee
Y
Yann Karim • couple • ma
6
2026-08-18 • via Nuitee
A
arvid • couple • at
1
2026-08-18 • via Nuitee
S
Sebastián • couple • es
9
Repetiré 😁😁
Pros:

Todo bien, en general
Mi habitación, suite 310 , estupenda

2026-08-17 • via Nuitee
S
Safae • solo_traveller • ma
9
2026-08-17 • via Nuitee