Elba Estepona Gran Hotel & Thalasso Spa

This hotel has many good points. The reception staff were really good - one of the best welcomes I’ve had! There were plenty of staff on hand ready to help without being too ‘in your face’.
The lobby and lounge area is great with lovely views of the sea.
The decor in the hotel in general is not ultra modern but it does have character and is generally well maintained.
The pool area is great and clean. The self service restaurant is very good with excellent options both at breakfast and evening meal. Prices are competitive too.
The rooms are good although we had poor AirCon in both rooms - our only negative point.
The views are excellent on the seaward side as it is on the beachfront.

It is a beautiful hotel with lovely facilities. The breakfast was exceptionally good
with so much choice of top quality food and it included prosecco at no extra cost. You do have to be careful not to leave food unattended though as there are lots of sparrows waiting to share. The outdoor pool is a good size and the bar and lounge areas have fabulous views. Our room was huge, and the beds very comfortable, adequate air conditioning and a fan. The wifi was okay, not brilliant but everything came through, just a bit slower. The hotel is quite isolated and the nearest facilities are 5 kilometres from the hotel at Estapona Marina. It is a pleasant walk alongside the coast each evening, it was too hot during the day. We were disappointed by the Bravo Shuttle airport transfer bus from Malaga, we waited 45 minutes at the airport and then it took 3 hours to get to our hotel, I guess we were the last on the list.

Good location, quiet although no other facilities around so if you want to eat out or need a supermarket you need to get a taxi into Estepona. Having said that it’s a fabulous hotel. Clean, quiet, comfortable, very helpful staff. Nothing bad to say.

Położenie

Hébergement : beaucoup d'espace avec une grande terrasse.
Salle de bains spacieuse : double lavabo, baignoire, douche et toilettes séparées.
Spa : sauna, hammam, jaccuzy.

Un geste très sympathique de l'établissement pour l'anniversaire de mon épouse (petite bouteille de mousseux et chocolats). Une bonne surprise.

Amazing, accomodating staff . Nothing was too much trouble

Pięknie położony hotel nad samym morzem. Fantastyczne baseny - zewnętrzny i wewnętrzny, plaża i pokoje z zachwycającym widokiem. Klimatyczny wystrój. Pomocny i uprzejmy personel.

Came for a few days away, nice hotel, bit tired in places but the staff were excellent. We ate in the à la carte restaurants each evening and the service we received was absolutely incredible, huge shout out to Loic who looked after us every evening and went above and beyond for us and made our stay perfect
Thank you

Sea front location, large rooms

Lovely location overlooking the beach. If you want a hotel that's closer to restaurants or bars, perhaps not that suitable. However, its nor much at all in a cab to Estepona Old Town, which is lovely, so many bars and restaurants and lovely shops.

We visited the market (sunday) down in the marina which is worth a visit.

The Hotel itself is very lovely. The Porters and Staff on reception 5***** service. So friendly and extremely helpful.

The waiters, particularly down in the buffet restaurant, a few could be much friendlier

The only real gripe about the hotel : - the buffet. Please note the coffee in the machines is probably the worst we've tasted in any hotel we've ever stayed in. It's like water. Most hotels, especially a 5* should have a waiter coming around offering tea or coffee, they don't here. You need to ask for a filter coffee. We did and every day we realised we were being charged for them.

Also, please note even if you're half board or all inclusive, if you order something from the kids menu - they may charge. We were told we had to order bolognese and then we're struck with how it was the same that I had helped myself too, after waiting a while it arrived and we were stung with 10 euro bill

The rooms were beautiful. Lovely bed, very spacious. That made such a difference to the stay. However, there was some mould in the shower, the lighting isn't the best and quite dark applying make up

The pool was nice, the attendant isn't really attending. They're present, for sure, but stay in the hut - thats fine they're doing their job, but replacement towels might keep them busier rather than in reception

The bridge across the pool is lethal - do not let your kids run across it nor should you carry drinks. It needs grips or a new bridge installing, not safe

no music, nor entertainment around the pool. Its a hotel with much more of a relaxed vibe

There is a kids club - again relaxed.

Overall a lovely stay. Probably could do with more 1/2 more staff in the restaurant, better coffee, no extra charges for food when you've already paid for it in your package

Other than that, very happy