Kamana Lakehouse

Hotels
9.2 (1773 reviews)
139 Fernhill Road , Queenstown , NZ
+64 3 441 0097

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Beautiful lake view
Good housekeeping
Cons:
Poor service communication
Breakfast quality declined

Categories

Cleanliness
8.39
Room was not vacuumed on the last day, reflecting poor cleanliness.
Service
8.86
General issues with customer service interactions and communication mentioned.
Location
10
Beautiful view of the lake from the restaurant, enhancing the location appeal.
Room Quality
9.4
Overall room quality considered average with some issues noted.
Amenities
9.85
Mentioned positive aspects such as the hot tub and cleanliness.
Value for Money
8.38
High price paid for disappointing experiences suggests a poor value.
Food and Beverage
8.84
Food at the restaurant described as just okay, despite higher pricing.
Overall Experience
9.89
Experience was generally positive but marred by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:40

Property Description

Luxurious Accommodation with Breathtaking Views

Stylish Rooms with Modern Amenities: Each air-conditioned room at Kamana Lakehouse offers premium beds, USB charging ports, free WiFi, and outdoor seating. Some rooms boast unobstructed views of Lake Wakatipu and the Remarkables.

Sustainable Dining Experience at Nest: Indulge in a unique dining experience at Nest, where foraged herbs and local ingredients take center stage. With a focus on "zero waste," enjoy a changing menu that reflects the seasons and weekly five-course degustation dishes.

Perfect Location for Nature Lovers: Conveniently located near Fernhill Loop Track and Ben Lomond Track, Kamana Lakehouse provides easy access to New Zealand's native nature. Whether you're into hiking or skiing, this hotel is the ideal base for outdoor adventures.

Experience luxury, sustainability, and nature at Kamana Lakehouse. Book your stay now for an unforgettable Queenstown getaway.

Important information:

Please note that children under 4 eat free with every adult who purchases breakfast. Discounted breakfast price is available for guests aged 4-14.

Please note that a credit card surcharge of 2% will apply to Visa/Mastercard credit cards and 3% for AMEX transactions. Cash or EFTPOS payments will not incur a surcharge.

Reservations are essential for dinner at Nest Kitchen & Bar. You should make a reservation at the time of booking. Please contact the team at Kamana Lake House for further assistance.

Please note that construction work is taking place nearby from April 2024, and some rooms may be affected by noise from Monday to Saturday daily from 08:00 to 18:00.

Our Lakeview Luxe and Tahuna Lakeview room categories are located adjacent to the development and may, therefore, have their views impacted at times.

Our team is here to look after you with any questions that you have prior to and during your stay with us. Please connect with us if there is anything we can do for you.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZQN

Location

Guest Reviews

9.2
Based on 1773 reviews
Cleanliness: 8.39
Service: 8.86
Location: 10
Room Quality: 9.4
Amenities: 9.85
Value for Money: 8.38
Food and Beverage: 8.84
Overall Experience: 9.89
K
Kerry • family_with_children • gb
6
Overpriced, and lacking quality in all aspects
Pros:

Reception staff were friendly and welcoming. The hotel reception, bar and restaurant were pleasant. Good tea selection in room.

Cons:

The parking situation was not practical and I expected on site parking for the cost. The room was small, with very uncomfortable beds and pillows that should have been replaced a long time ago. They were lumpy and well used. I found them so disgusting I slept with my coat rolled up instead of using them. The bedding was clean, but again well used and not good quality.
The room had a smell that I found disgusting. It was a mix of damp and sweat, which hit us as soon as we opened the door.
We used the restaurant twice - once for a drink while we were waiting to check in, and again for breakfast and we found some of the staff seemed to turn their nose up at us because we were dressed practically, and not smartly. There was a waiter in particular who looked at us, judged us, and clearly found us lacking. I had to ask him to come over and take our order because he was trying to ignore us! And the breakfast options were odd, and the food quality was poor quality and badly cooked when it arrived. Overall, this hotel is not worth the price they charge. It doesn’t even have a good location.

2026-09-18 • via Nuitee
P
Prue • couple • au
10
Wedding anniversary getaway
Pros:

Mountain views were incredible, great location with only a short walk away to bus stop, friendly staff and outstanding restaurants with delicious room service breakfast from the nest

Cons:

No shuttle bus from airport to accommodation

2026-09-17 • via Nuitee
P
Philip • solo_traveller • au
8
2026-09-17 • via Nuitee
S
Stefan • couple • au
10
2026-09-15 • via Nuitee
V
Victoria • couple • au
5
Average did not meet expectations
Pros:

Beautiful staff, beautiful views

Cons:

Unfortunately the amenities provided were lacking - nothing like a hotel, no snacks provided, the tv was subpar, the room was not super clean (I’m not usually fussy but there was dust and did not smell nice) however for the price not worth so would not stay again, would just stay in a hotel next time

2026-09-15 • via Nuitee
K
Kashani • couple • au
7
2026-09-14 • via Nuitee
N
Neha • couple • nz
5
It was bad but can be better with the rooms around the view area
Pros:

Staff were good

Cons:

It was a buffet which was very disappointing after paying good amount you expect to eat to fill your belly but it wasn’t the case also the food gave us stomach ache

2026-09-13 • via Nuitee
J
Julie • couple • ie
10
2026-09-13 • via Nuitee
M
Milla • family_with_children • au
9
2026-09-12 • via Nuitee
J
Jacob • couple • au
10
2026-09-11 • via Nuitee
V
Vivien • couple • nz
9
We had a very pleasant, relaxed stay with no hiccups. All of the staff were so courteous
Pros:

The view from our room (Lakeview room) was amazing as was the view from the restaurant. The staff were so friendly on Reception as well as in the Bar, and Dining Room. Very pleasant. The breakfast was first class.

Cons:

For us - nothing. We were very happy

2026-09-10 • via Nuitee
N
noelene • extended_group • au
10
Loved our stay did not want to leave
Pros:

The view at breakfast each day was stunning

Cons:

Rooms were clean and beds were comfy

2026-09-09 • via Nuitee
M
McLeod Lanzlinger • couple • au
10
2026-09-09 • via Nuitee
A
Anna Maria • couple • au
10
Wonderful stay in QT!
Pros:

We had a wonderful stay at Kamana Lakehouse. The views are absolutely breathtaking and made the whole experience feel so special. The room and facilities were beautifully presented, spotlessly clean and maintained to a very high standard.

One of the highlights was the bed, it was incredibly comfortable and we had such a great night’s sleep. Everything felt thoughtfully designed, peaceful and luxurious, making it the perfect place to relax after a day exploring Queenstown.

We would highly recommend Kamana Lakehouse to anyone looking for a beautiful, comfortable stay with unforgettable views. We would happily return!

2026-09-08 • via Nuitee
A
Albina • couple • kz
9
2026-09-08 • via Nuitee
O
Onkar • couple • sg
8
Pros:

Amazing view, great staff at reception

Cons:

Staff at restaurant not so polite

2026-09-07 • via Nuitee
N
Nica • couple • ae
9
Good stay
Pros:

Location and the bed

Cons:

The bathroom can be improved

2026-09-07 • via Nuitee
M
Michaela • solo_traveller • au
10
2026-09-06 • via Nuitee
M
Monique • family_with_children • au
10
2026-09-06 • via Nuitee
K
Keryn • couple • nz
8
2026-09-05 • via Nuitee