Kamana Lakehouse

Hotels
9.2 (1741 reviews)
139 Fernhill Road , Queenstown , nz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Beautiful lake view
Good housekeeping
Cons:
Poor service communication
Breakfast quality declined

Categories

Cleanliness
8.39
Room was not vacuumed on the last day, reflecting poor cleanliness.
Service
8.86
General issues with customer service interactions and communication mentioned.
Location
10
Beautiful view of the lake from the restaurant, enhancing the location appeal.
Room Quality
9.4
Overall room quality considered average with some issues noted.
Amenities
9.85
Mentioned positive aspects such as the hot tub and cleanliness.
Value for Money
8.38
High price paid for disappointing experiences suggests a poor value.
Food and Beverage
8.84
Food at the restaurant described as just okay, despite higher pricing.
Overall Experience
9.89
Experience was generally positive but marred by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:40

Property Description

Luxurious Accommodation with Breathtaking Views

Stylish Rooms with Modern Amenities: Each air-conditioned room at Kamana Lakehouse offers premium beds, USB charging ports, free WiFi, and outdoor seating. Some rooms boast unobstructed views of Lake Wakatipu and the Remarkables.

Sustainable Dining Experience at Nest: Indulge in a unique dining experience at Nest, where foraged herbs and local ingredients take center stage. With a focus on "zero waste," enjoy a changing menu that reflects the seasons and weekly five-course degustation dishes.

Perfect Location for Nature Lovers: Conveniently located near Fernhill Loop Track and Ben Lomond Track, Kamana Lakehouse provides easy access to New Zealand's native nature. Whether you're into hiking or skiing, this hotel is the ideal base for outdoor adventures.

Experience luxury, sustainability, and nature at Kamana Lakehouse. Book your stay now for an unforgettable Queenstown getaway.

Important information:

Please note that children under 4 eat free with every adult who purchases breakfast. Discounted breakfast price is available for guests aged 4-14.

Please note that a credit card surcharge of 2% will apply to Visa/Mastercard credit cards and 3% for AMEX transactions. Cash or EFTPOS payments will not incur a surcharge.

Reservations are essential for dinner at Nest Kitchen & Bar. You should make a reservation at the time of booking. Please contact the team at Kamana Lake House for further assistance.

Please note that construction work is taking place nearby from April 2024, and some rooms may be affected by noise from Monday to Saturday daily from 08:00 to 18:00.

Our Lakeview Luxe and Tahuna Lakeview room categories are located adjacent to the development and may, therefore, have their views impacted at times.

Our team is here to look after you with any questions that you have prior to and during your stay with us. Please connect with us if there is anything we can do for you.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1741 reviews
Cleanliness: 8.39
Service: 8.86
Location: 10
Room Quality: 9.4
Amenities: 9.85
Value for Money: 8.38
Food and Beverage: 8.84
Overall Experience: 9.89
M
Michael solo_traveller au
7
Pros:

The soak experience was great, and the view was excellent. The staff left us some chocolates for our anniversary. The bar staff were incredibly friendly.

Cons:

The room felt a bit basic for the price, a little too much motel vibe, lighting was not very atmospheric, just downlights. I felt sad for them that building construction was on going. The noise was not audible from our room and apart from a crane in the way, it didn't change our stay much. The first night arriving in the bar/restaurant, I don't think we were made to feel very welcome.. they had an event on... The bar staff we a standout.

2026-07-26 via Nuitee
G
Grace couple nz
10
Great for a quick stay while my husband and I did some skiing. Amazing rooms, great place
Pros:

Extremely comfortable and big beds! Amazing accommodation, will be back.

Cons:

N/A

2026-07-24 via Nuitee
L
Lorraine couple au
10
2026-07-23 via Nuitee
S
Smith couple au
6
Has potential once construction is finished.
Pros:

nice big room. dining area/lobby well designed. stunning view over the lake (but you are also looking over a car park unless you book a room in front of the hotel. downhill walk into town.

Cons:

the front of the hotel is currently a construction zone. uphill walk from town. guest hot tubs were booked out all sfternoon/evening.

2026-07-21 via Nuitee
E
Eliana solo_traveller us
8
Great option for Queenstown.
Pros:

Extremely comfortable bed and good breakfast. Amazing view.

Cons:

Only one night there plus construction in front of the hotel. Hope it doesnt block the view.

2026-07-18 via Nuitee
V
Vivian couple au
10
2026-07-18 via Nuitee
H
Honey family_with_children nz
7
Construction near sunna spa no lake view
Pros:

Restaurant

Cons:

Sunna spa

2026-07-17 via Nuitee
F
Farishta couple au
10
Best value, clean, nice view
Pros:

The location

2026-07-14 via Nuitee
N
Nicolás family_with_children uy
8
Buena estancia en Queenstown
Pros:

La vista desde el vestíbulo y su desayunador.

Cons:

Las habitaciones un poco chicas.

2026-07-13 via Nuitee
A
Ane family_with_children nz
8
2026-07-12 via Nuitee
B
Bethany couple au
10
2026-07-12 via Nuitee
S
Serbo couple au
10
Pros:

Amazing view!

Cons:

There was construction next door - obviously that isn’t there all the time!

2026-07-11 via Nuitee
6
635erins NONE
10
5 out of 5
Pros:

Fantastic location, facilities, inclusions and a perfect winter escape for all ages. We loved the common lounge where we could spend time by the fire. The breakfast included was second to none and service was exceptional. We will be back.

2026-07-10 via Tripadvisor
J
Jeramy family_with_children nz
8
The lake view rooms were worth it. The view during winter was 10/10. All staff members were 10/10.
Pros:

Breakfast was a la carte but has an amazing selection. Food was amazing!! Best breakfast we had amongst all our hotel stays.

Cons:

Internet connection in the mountain view and garden rooms could be better. Soak tubs would be better if temperature could be adjusted. 39 degrees was too hot.

2026-07-10 via Nuitee
V
villanueva solo_traveller nz
8
2026-07-06 via Nuitee
W
West couple au
10
Cozy, Warm and a great way to start your NZ trip!
Pros:

Our room met our expectations in every way, featuring excellent, immaculate bathroom facilities. The complimentary products were a highlight—they smelled divine and kept my skin beautifully soft despite the dry, cold conditions. One of our favourite details was the seating area outside the breakfast room; enjoying a morning coffee by the fireplace offered a wonderfully cozy, calming, and intimate start to the day. To top it off, the staff's catering services were exceptional. We booked dinner for our final evening, and the outstanding presentation and quality of the food made for a truly memorable meal.

Cons:

Our room was located at the back of the car park, which required an outdoor walk to the main reception area. If it’s raining, foggy, or wet, this walkway can become quite slippery and a bit of a hazard. Additionally, we were told about the hot pools upon arrival, but because they book out quickly, it would have been ideal to know about them beforehand. It would be a great improvement if the booking team could suggest reserving the hot pools to guests prior to their arrival so they can plan accordingly.

2026-07-05 via Nuitee
Q
Queenie family_with_children nz
10
Worth it. Staff are very helpful and friendly.
Pros:

View, ammenities, rooms, soak tub and Nest Restaurant.

Cons:

Nothing.

2026-07-05 via Nuitee
4
472paiget NONE
10
Stunning views
Pros:

Beautiful views from my room and restaurant space! Loved that breakfast and the onsen was complimentary. It is a little further from town but ubering was easy to do.

2026-07-04 via Tripadvisor
L
lindora family_with_children au
10
The place was amazing and the view at breakfast was spectacular. All the staff were helpful and fri.
Pros:

Breakfast was delicious

Cons:

Maybe a few sweet cakes on the breakfast bench to have with the coffee . Cereal can be boring.

2026-07-04 via Nuitee
S
sharleen couple nz
8
2026-07-04 via Nuitee