Kamana Lakehouse

Hotels
9.2 (1761 reviews)
139 Fernhill Road , Queenstown , nz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Beautiful lake view
Good housekeeping
Cons:
Poor service communication
Breakfast quality declined

Categories

Cleanliness
8.39
Room was not vacuumed on the last day, reflecting poor cleanliness.
Service
8.86
General issues with customer service interactions and communication mentioned.
Location
10
Beautiful view of the lake from the restaurant, enhancing the location appeal.
Room Quality
9.4
Overall room quality considered average with some issues noted.
Amenities
9.85
Mentioned positive aspects such as the hot tub and cleanliness.
Value for Money
8.38
High price paid for disappointing experiences suggests a poor value.
Food and Beverage
8.84
Food at the restaurant described as just okay, despite higher pricing.
Overall Experience
9.89
Experience was generally positive but marred by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:40

Property Description

Luxurious Accommodation with Breathtaking Views

Stylish Rooms with Modern Amenities: Each air-conditioned room at Kamana Lakehouse offers premium beds, USB charging ports, free WiFi, and outdoor seating. Some rooms boast unobstructed views of Lake Wakatipu and the Remarkables.

Sustainable Dining Experience at Nest: Indulge in a unique dining experience at Nest, where foraged herbs and local ingredients take center stage. With a focus on "zero waste," enjoy a changing menu that reflects the seasons and weekly five-course degustation dishes.

Perfect Location for Nature Lovers: Conveniently located near Fernhill Loop Track and Ben Lomond Track, Kamana Lakehouse provides easy access to New Zealand's native nature. Whether you're into hiking or skiing, this hotel is the ideal base for outdoor adventures.

Experience luxury, sustainability, and nature at Kamana Lakehouse. Book your stay now for an unforgettable Queenstown getaway.

Important information:

Please note that children under 4 eat free with every adult who purchases breakfast. Discounted breakfast price is available for guests aged 4-14.

Please note that a credit card surcharge of 2% will apply to Visa/Mastercard credit cards and 3% for AMEX transactions. Cash or EFTPOS payments will not incur a surcharge.

Reservations are essential for dinner at Nest Kitchen & Bar. You should make a reservation at the time of booking. Please contact the team at Kamana Lake House for further assistance.

Please note that construction work is taking place nearby from April 2024, and some rooms may be affected by noise from Monday to Saturday daily from 08:00 to 18:00.

Our Lakeview Luxe and Tahuna Lakeview room categories are located adjacent to the development and may, therefore, have their views impacted at times.

Our team is here to look after you with any questions that you have prior to and during your stay with us. Please connect with us if there is anything we can do for you.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZQN

Location

Guest Reviews

9.2
Based on 1761 reviews
Cleanliness: 8.39
Service: 8.86
Location: 10
Room Quality: 9.4
Amenities: 9.85
Value for Money: 8.38
Food and Beverage: 8.84
Overall Experience: 9.89
H
Hikmat family_with_children au
6
Overall was a nice stay, the breakfast was a big highlight as well as the beautiful views and the soak was very relaxing
Pros:

The restaurant was beautiful and the rooms were nice with beautiful amenities.

Cons:

Didn’t like that our room was seperate from the hotel, which meant if it was raining and we wanted to go for breakfast we had to walk outside to get to breakfast. The shower pressure was also very low and very sensitive when you change the temperature it would change dramatically.

2026-08-13 via Nuitee
L
Lulwah couple kw
8
2026-08-13 via Nuitee
D
Dube solo_traveller au
9
Great location and views.
Pros:

Friendly staff and great Lakeview.

2026-08-13 via Nuitee
A
Angela family_with_children au
10
Great accommodation, excellent food and drinks and helpful staff!
Pros:

Accommodation was really modern and cleaned daily. Breakfast was fantastic, and great view to wake up to. We had dinner at the Nest twice and fantastic both times. Cocktails and coffee were also excellent!

Cons:

Only issue was the bathhouse, a bit disappointed that the glass has been frosted over - so you can’t see the view when you are in the pool. They probably need to update their marketing material to more accurately reflect the space. They are also building some extra rooms and buildings which now slightly obstructs the view from both the bathhouse and the dining area.

2026-08-11 via Nuitee
L
Lindsey solo_traveller au
10
Great Hotel
Pros:

Extremely friendly staff and the bonus of an upgrade was fabulous.

Cons:

There wasn't anything we didn't like.

2026-08-10 via Nuitee
C
Candice family_with_children au
4
An underwhelming stay that unfortunately didn’t live up to the price point or expectations.
Pros:

The views were incredible. Esteban provided exceptional service at dinner.

Cons:

Unfortunately, our experience was very underwhelming. Given the cost of the stay, we were particularly disappointed by the level of construction and noise, which wasn’t disclosed to us beforehand.

The rooms also felt very dated and weren’t as clean as we would have expected. There was visible mould in the shower, which was particularly disappointing.

I really wanted to love this property, but unfortunately it didn’t live up to expectations. In hindsight, I’m very glad we kept our alternative accommodation rather than committing our entire stay here.

2026-08-09 via Nuitee
S
Sophie couple au
10
2026-08-09 via Nuitee
W
Webster solo_traveller nz
8
Pros:

The accommodation was modern and clean. I especially liked having breakfast at the restaurant and the staff were excellent there.

Cons:

Some of the interior of the hotel room needs to be freshened up.
The spa pool was too cold and so we couldn't have a spa.

2026-08-08 via Nuitee
H
Hannah couple pf
9
2026-08-07 via Nuitee
J
Josh couple nz
3
Very poor for the $660 per night price and would not recommend
Pros:

Restaurant was good food for breakfast

Cons:

No view as advertised it's simply view of a full car park not "internal court yard"
No car parking so had to walk down the street with all bags and when asked at front counter was told it is stated everywhere when booking about limited parking

2026-08-05 via Nuitee
M
Michael solo_traveller au
7
Pros:

The soak experience was great, and the view was excellent. The staff left us some chocolates for our anniversary. The bar staff were incredibly friendly.

Cons:

The room felt a bit basic for the price, a little too much motel vibe, lighting was not very atmospheric, just downlights. I felt sad for them that building construction was on going. The noise was not audible from our room and apart from a crane in the way, it didn't change our stay much. The first night arriving in the bar/restaurant, I don't think we were made to feel very welcome.. they had an event on... The bar staff we a standout.

2026-07-26 via Nuitee
G
Grace couple nz
10
Great for a quick stay while my husband and I did some skiing. Amazing rooms, great place
Pros:

Extremely comfortable and big beds! Amazing accommodation, will be back.

Cons:

N/A

2026-07-24 via Nuitee
L
Lorraine couple au
10
2026-07-23 via Nuitee
S
Smith couple au
6
Has potential once construction is finished.
Pros:

nice big room. dining area/lobby well designed. stunning view over the lake (but you are also looking over a car park unless you book a room in front of the hotel. downhill walk into town.

Cons:

the front of the hotel is currently a construction zone. uphill walk from town. guest hot tubs were booked out all sfternoon/evening.

2026-07-21 via Nuitee
V
Vivian couple au
10
2026-07-18 via Nuitee
E
Eliana solo_traveller us
8
Great option for Queenstown.
Pros:

Extremely comfortable bed and good breakfast. Amazing view.

Cons:

Only one night there plus construction in front of the hotel. Hope it doesnt block the view.

2026-07-18 via Nuitee
H
Honey family_with_children nz
7
Construction near sunna spa no lake view
Pros:

Restaurant

Cons:

Sunna spa

2026-07-17 via Nuitee
F
Farishta couple au
10
Best value, clean, nice view
Pros:

The location

2026-07-14 via Nuitee
N
Nicolás family_with_children uy
8
Buena estancia en Queenstown
Pros:

La vista desde el vestíbulo y su desayunador.

Cons:

Las habitaciones un poco chicas.

2026-07-13 via Nuitee
A
Ane family_with_children nz
8
2026-07-12 via Nuitee