Kamana Lakehouse

Hotels
9.2 (1710 reviews)
139 Fernhill Road , Queenstown , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful lake view
Good housekeeping
Cons:
Poor service communication
Breakfast quality declined

Categories

Cleanliness
8.39
Room was not vacuumed on the last day, reflecting poor cleanliness.
Service
8.86
General issues with customer service interactions and communication mentioned.
Location
10
Beautiful view of the lake from the restaurant, enhancing the location appeal.
Room Quality
9.4
Overall room quality considered average with some issues noted.
Amenities
9.85
Mentioned positive aspects such as the hot tub and cleanliness.
Value for Money
8.38
High price paid for disappointing experiences suggests a poor value.
Food and Beverage
8.84
Food at the restaurant described as just okay, despite higher pricing.
Overall Experience
9.89
Experience was generally positive but marred by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:40

Property Description

Luxurious Accommodation with Breathtaking Views

Stylish Rooms with Modern Amenities: Each air-conditioned room at Kamana Lakehouse offers premium beds, USB charging ports, free WiFi, and outdoor seating. Some rooms boast unobstructed views of Lake Wakatipu and the Remarkables.

Sustainable Dining Experience at Nest: Indulge in a unique dining experience at Nest, where foraged herbs and local ingredients take center stage. With a focus on "zero waste," enjoy a changing menu that reflects the seasons and weekly five-course degustation dishes.

Perfect Location for Nature Lovers: Conveniently located near Fernhill Loop Track and Ben Lomond Track, Kamana Lakehouse provides easy access to New Zealand's native nature. Whether you're into hiking or skiing, this hotel is the ideal base for outdoor adventures.

Experience luxury, sustainability, and nature at Kamana Lakehouse. Book your stay now for an unforgettable Queenstown getaway.

Important information:

Please note that children under 4 eat free with every adult who purchases breakfast. Discounted breakfast price is available for guests aged 4-14.

Please note that a credit card surcharge of 2% will apply to Visa/Mastercard credit cards and 3% for AMEX transactions. Cash or EFTPOS payments will not incur a surcharge.

Reservations are essential for dinner at Nest Kitchen & Bar. You should make a reservation at the time of booking. Please contact the team at Kamana Lake House for further assistance.

Please note that construction work is taking place nearby from April 2024, and some rooms may be affected by noise from Monday to Saturday daily from 08:00 to 18:00.

Our Lakeview Luxe and Tahuna Lakeview room categories are located adjacent to the development and may, therefore, have their views impacted at times.

Our team is here to look after you with any questions that you have prior to and during your stay with us. Please connect with us if there is anything we can do for you.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1710 reviews
Cleanliness: 8.39
Service: 8.86
Location: 10
Room Quality: 9.4
Amenities: 9.85
Value for Money: 8.38
Food and Beverage: 8.84
Overall Experience: 9.89
R
Ritika • couple • nz
8
Pros:

Cleaniness

Cons:

Television system worst part . Its really hard to connect with chrome cast

2026-06-12 • via Nuitee
A
Andrea • couple • us
7
2026-06-08 • via Nuitee
M
maureen • couple • au
9
Pros:

The view is stunning, rooms very comfy food was delicious

2026-06-06 • via Nuitee
A
Allison • couple • au
10
2026-06-05 • via Nuitee
S
Samantha • solo_traveller • nz
8
2026-06-04 • via Nuitee
W
Weiqing • couple • au
10
2026-05-31 • via Nuitee
F
Francesco • couple • it
10
2026-05-31 • via Nuitee
N
Naomi • couple • nz
6
Great restaurant and food,fantastic housekeeping and clean rooms
Pros:

Fantastic housekeeping,clean rooms ,great breakfast and lovely view

Cons:

Customer service at Reception,when we arrived wasn't very inviting he handed us over to the his colleague to check us in tho neither of them were doing anything but standing there weren't welcoming,then he proceeds to give her our room card after she wasn't able to locate,then upon checkout again different staff but again the lady at front desk did not smile put a really dampener on my 1st impression of a property I was looking forward to staying at

2026-05-31 • via Nuitee
M
Michael • couple • gb
1
Building work with no compensation!
Pros:

The public areas were great

Cons:

I paid for a good quality room with a view of the mountain. However, outside the hotel there was a lot of building work around the perimeter. The actual views were marred by only seeing the building site rubble and any work in progress. I think the hotel should have warned me and also put up screens to mask the work. Neither was done.Plus compensation for the lack of care in presenting the hotel in such a bad light. The staff were unfazed when I complained. All the rooms were affected. I booked the hotel in the strength of the high quality photos. This was a 'Remarkable Room'.at around £350/night. I've booked 16+ plus hotels for my 3 week New Zealand trip. This was the most.expensive and the most disappointing.

2026-05-26 • via Nuitee
R
Rebecca • solo_traveller • au
10
Pros:

Lovely beautiful location. Very friendly and professional staff

Cons:

Nothing. Would recommend to add in a microwave

2026-05-26 • via Nuitee
M
Melissa • couple • nz
10
10/10 we came here for one night to have a break away, Great place for some R&R, fabulous hot tub, beautiful vie
Pros:

We loved everything! Our room, the comfy big bed & pillows, the big shower with great pressure, the hot tub, the breakfast, Frank the cat the local icon who thinks he owns the neighbourhood! The staff were very friendly & kind, best customer service we’ve experienced in a long time, we will be staying here again!

Cons:

We liked everything!

2026-05-25 • via Nuitee
K
Kim • couple • au
10
It was a short overnight stay
Pros:

I liked the service i received, the resturant was lovely, beds comfortable.

Cons:

A had a cheese platter in my room on arrival but no cheese knife to cut the cheese. We didnt ring and ask for one to be brought up. I used a spoon.

2026-05-25 • via Nuitee
R
Rob • couple • au
10
One of the best holidays I have ever had thanks to Kamana.
Pros:

The view is amazing and the hotel itself is first class. All staff treated you like family.

2026-05-24 • via Nuitee
T
Tim • solo_traveller • nz
10
2026-05-24 • via Nuitee
V
Vania • couple • au
6
Ok but wouldn’t stay again
Pros:

Beautiful view from the room

Cons:

No allocated parking, so you may be paying a lot to stay the night but have to park on the street if others use the hotel carpark. À la carte breakfast was $45pp didn’t get told what we would be getting.
No free milk provided in room to use tea/coffee facilities (when all other 5 hotels we stayed at provided a huge range of coffee/tea/sugar and milk)
Only a few TV channels - didn’t offer smart tv apps ( Netflix, Prime etc - when other cheaper hotels did)

2026-05-22 • via Nuitee
R
rl0cker • NONE • The Entrance, New South Wales
10
First Class
Pros:

One of the most amazing hotels I have ever stayed at. The view was to die for and the staff treated you as family. Andrea, Ceren, Oliver, Clay and Florence just to name a few could not do enough to help. If you get a chance, I would highly recommend eating at Nest Restaurant and do the wine pairing also. Food presentation is as good as I have seen.

2026-05-21 • via Tripadvisor
K
Kelli • solo_traveller • nz
10
Service, views and location
Pros:

It’s had amazing views and exceptional service, great attention to detail

Cons:

I would love a discount code to stay again please

2026-05-21 • via Nuitee
K
kimhsieh • NONE • Taichung
8
Amazing experience just to costly.
Pros:

The Location is great, quiet, easy parking, have a wonderful view. The bedside is not lying facing the lake, but still comfortable. The atmosphere is very good, including the room, lobby, restaurant, parking lot. You can smell the unique scent from the hotel. The room is clean, not too big, and just fits your needs. The room is perfect, but the value is not quite good, too fancy. No kitchen or microwave. The housekeeping takes out the trash(not all of it) and makes the bed(only the sheet).

2026-05-20 • via Tripadvisor
R
Rabikhadka • NONE • Sydney, New South Wales
8
Good stay
Pros:

We had a really good stay at this resort and enjoyed the family-friendly environment. The place was clean, cozy and comfortable, which made our stay very relaxing.

The only downside was that the food options were a bit expensive and the breakfast selection was quite limited. Other than that, everything was great. We would definitely visit again and would recommend this place to families looking for a relaxing getaway.

2026-05-18 • via Tripadvisor
P
Pei • couple • au
8
Pros:

Nice view out the window nice staff and the breakfast was rlly nice

Cons:

The room was way too small. Don’t understand how is it so expensive one night

2026-05-18 • via Nuitee