Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG

Hotels
Holiday Inn Express
8.3 (391 reviews)
4892 US Hwy 290 West, Sunset Valley , Austin , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good amenities
Cons:
Pool cleanliness
Location issues
Breakfast quality

Categories

Cleanliness
7.8
Some guests reported the pool was dirty and missing items during breakfast.
Service
9.3
The staff was described as kind, accommodating, and friendly.
Location
7.3
The hotel was noted to be away from shopping centers, requiring taxis for access.
Room Quality
8.8
Rooms were generally clean and comfortable with good amenities.
Amenities
8.3
Amenities like air conditioning, breakfast, and pool were appreciated despite occasional issues.
Value for Money
8.3
Overall decent value, but some complaints about the location affecting accessibility.
Food and Beverage
7.8
Issues with breakfast items missing and some food quality concerns noted.
Overall Experience
8.8
Guests enjoyed their stay overall, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:03

Property Description

Convenient Location
Situated just a 10-minute drive from downtown Austin, Texas, and close to Austin-Bergstrom International Airport, Holiday Inn Express & Suites Austin SW - Sunset Valley offers easy access to the city's attractions.

Modern Amenities
Enjoy a relaxing stay in warmly colored rooms featuring 32-inch flat-screen TVs, gold accents, blackout curtains, and free Wi-Fi. Stay productive at the hardwood desk or unwind in the outdoor pool and gym.

Exceptional Services
Start your day with a delicious continental breakfast and take advantage of the 24-hour business center. With the front desk open round-the-clock, assistance is always at hand.

Book your stay now at Holiday Inn Express & Suites Austin SW - Sunset Valley for a memorable experience in Austin!

Important information:

Please note the pool and fitness center are closed and breakfast service has been suspended until further notice. Breakfast will be offered as a grab-and-go bag option.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 391 reviews
Cleanliness: 7.8
Service: 9.3
Location: 7.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 8.8
K
Kirstin couple us
1
2026-05-29 via Nuitee
D
Daniel family_with_children us
7
the stay itself in the room was very relaxing. got to enough some sleep.
Pros:

nice location away from city but close enough.

Cons:

felt a little too hidden.

2026-05-27 via Nuitee
L
Leah solo_traveller nz
7
Pros:

Was disappointed the pool was closed

2026-05-24 via Nuitee
H
Helen couple us
10
2026-05-21 via Nuitee
A
Amir solo_traveller il
9
2026-05-20 via Nuitee
P
Pam couple us
8
Great overnight stay during a road-trip
Pros:

We were road-tripping and visiting friends in nearby Dripping Springs. This hotel was conveniently located. The room was very clean, bed was comfy and breakfast good. We got there late and didn't have a chance to use the outdoor pool but it looked nice. Small fridge, coffee maker in room, front desk staff were friendly .

2026-05-20 via Nuitee
T
Tevin solo_traveller us
5
Everything was okay overall. The room was clean; however, the room had a smell that wasn’t the best.
Pros:

The breakfast was great!

2026-05-18 via Nuitee
D
Diana family_with_children us
10
Good place to stay for the weekend
Pros:

The cleanness and quiet of the property

Cons:

The price was a little higher than other dates

2026-05-16 via Nuitee
K
Kelly couple us
10
Would stay there again
Pros:

Clean and good location

Cons:

N/a

2026-05-11 via Nuitee
R
RODWAN family_with_children sd
10
Brilliant choice
Pros:

Nice staff from A to Z

Cons:

Nothing

2026-05-10 via Nuitee
G
GuyMarina solo_traveller be
8
Pros:

Perfekt

2026-05-09 via Nuitee
D
Dmitrii couple us
3
2026-05-02 via Nuitee
R
Ron couple us
9
great place
Pros:

breakfast and location. great!

Cons:

nothing

2026-05-01 via Nuitee
S
Sue extended_group us
7
2026-05-01 via Nuitee
J
jose luis couple mx
9
I will definitely stay there again, quiet ambient and well located.
Pros:

It was really good, ready on time, good variety, the place very clean and well attended.

Cons:

The bathtub drain was a bit slow.

2026-04-30 via Nuitee
B
Barry couple us
8
2026-04-30 via Nuitee
D
Denis family_with_children fr
9
2026-04-28 via Nuitee
L
Laurence family_with_children fr
6
Cons:

La vue sur l’autoroute ainsi que l'isolation phonique

2026-04-05 via Nuitee
B
bryan couple us
6
Too Noisy!
Cons:

The ac unit in our room was broken and very noisy.

2026-04-03 via Nuitee
J
Jenny family_with_children us
10
Pros:

Everything. The room was quite and clean, and the bed was great. The food was good that morning. The location was perfect and the price was reasonable.

Cons:

Nothing

2026-04-03 via Nuitee