Atlantis Bay - The Leading Hotels of the World

Great experience at the Atlantis bay, wonderful view and superb service by Antonio at the sea restaurant.

The food is delicious, and the service is amazing.

Our new favorite hotel!! We cannot say enough good things about the Atlantis Bay Hotel. It was perfection. From the beautiful rooms, fabulous restaurants, wonderful and friendly front desk, concierge, housekeeping, bell staff, absolutely everyone we encountered was pleasant and helpful. The hotel is stunning and set along the calm sea with a large pool and swimming platform, deck, restaurants and boat dock. Rooms were large and pleasantly decorated with large terraces overlooking the bay. They also had lovely welcome amenities, beach bags and everything else you’d expect from a 5 star resort.
The restaurants and breakfast were 1st class and the food and service was exemplary. Loved the entertainment at night by the charismatic piano player.
There is no beach, (don’t let that stop you!). but there is direct access into the warm and calm sea from the beautiful teakwood deck.
We almost chose their sister hotel, The Sea Palace next door but our tour company advised us that Atlantis Bay was definitely what we were looking in a 5 star hotel. We felt beach at the Sea Palace was shared with too many hotels and was way too crowded for us. The Atlantis Bay pool and seaside swim deck area were sheer perfection and had a sense is calmness and serenity.
The location of the hotel is wonderful too, just a 5 minute walk to the cable car which takes you directly into the center of Taormina’s main plaza.
We are already planning to return to the Atlantis Bay next summer and will be counting the day until our return!

Great location overlooking a lovely bay, 5 minutes walk from the cable car up to Taormina. Very stylish, our deluxe room had been completely refurbished. Lovely pool which we never used as the sea was amazing, crystal clear water accessed from a bathing platform. Really good service, food was excellent, particularly breakfast, and the food and setting at the water’s edge at Flame restaurant with the josper grill was outstanding. We loved being down by the sea during the day and up in Taormina in the evening.

Unbelievable throughout. The sun loungers are right next to the sea and you can jump straight in from the bar. A perfect place to relax and enjoy the sun. The staff are beyond great.

We loved every minute of our stay at Atlantis Bay Taormina. From the moment we arrived, the service was above and beyond — genuinely attentive without ever being intrusive. The views from the property are spectacular, but the true highlight for us was Mermaid's Cove — the private beach and swimming area tucked right into the hotel's cliffside setting is unlike anything else in Taormina. Swimming there each day was pure magic.

Our room was beautifully appointed, and the balcony/terrace was made for lounging with a bottle of local Etna wine in hand — the hotel was more than happy to bring glasses, a chiller bucket, and even open the bottle for us while we were out (via a What's app request) so it was ready on our return.

We did hit one snag: our first room, 606, sits on the lobby floor right between the elevators and the lobby itself, and we were woken at 5am on our first morning by a steady stream of foot traffic and suitcases rolling across the tile floor in the hallway. It's a shame, because the room itself is lovely with a massive terrace — but unless the hotel finds a way to soundproof that hallway door, I'd steer clear of rooms 602–606, which all share that same noisy stretch. To their credit, the hotel moved us right away to another beautiful room on another floor, and from that point on everything was perfect.

When we return to Taormina, Atlantis Bay is the only place we'd consider staying — it wouldn't even be worth looking at another property.

This hotel was utter perfection from start to finish on every level!
We absolutely loved our stay.
The setting of this hotel is just sublime. The sea access was incredible as was the pool. We never had an issue getting pool loungers.
The hotel assisted us incredibly with our special diet requirements.
The staff were all fantastic and the service was amazing.
A shout out to Sylvia for our initial welcoming. She is so professional!
We can’t wait to be back!

I was a bit worried about the location of the hotel before we arrived as the last two times we have been to Taormina, we have stayed in Taormina itself, but I needn't have worried.

It was a short walk to the cable car and doing this journey up to the town added to the holiday as the views are spectacular. Yes, you have to queue at peak periods but the queues go down quickly as they run the cable car continuously rather than every 15 minutes when it gets that busy. There are also some shops at the bottom of the hill for gifts, sandwiches, and the all important Pringles for the balcony in the evening.

I cannot speak highly enough of this hotel. From the time we arrived, to the time we left, everything was spot on and the staff so friendly and accommodating. We had a wonderful welcome from Florencia on reception who took us to our room and explained what and where everything was and how it worked and our bags had arrived before we did. I take medication that needs to be kept cool and she cleared out the mini bar for us (apart from the Limoncello), so there was ample space for it to be kept safely. We booked bed and breakfast and didn't eat in the restaurants at night, but we did have room service on a couple of occasions in the evening and that was great for us as we only wanted bar food. This was delivered and cleared promptly and efficiently. The sun loungers were so comfortable and there was a "beach bar" with lounger service if leaving the loungers seemed like too much trouble, (which it did), and you could also sit in the beach bar/restaurant to eat as well if you wanted to. Everybody was lovely from the waiters to the Salvataggios who looked after everyone's welfare at the pool and down on the beach level and they were more than happy to keep my medication in the kitchen fridge as it would have cooked by the pool or sea.

The ladies who cleaned our room twice a day were also really friendly and we managed to communicate with my basic Italian and their basic English, and our room was absolutely spotless.

In short, the service, surroundings and the staff were second to none and nothing was ever too much trouble for them.

However, despite all that, there are two people who stood out for us and helped to make our stay extra special. To whomever looks after your Trip Advisor page at VRetreats, please make sure you let Loredana and Teresa know just how outstanding they are. The view for breakfast is already stunning, but these two made each breakfast just that extra bit special with their warmth and how they looked after us. Please let them know that the fridge magnet and the photo is on my filing cabinet in the office at home and whenever I have forgotten what a lovely holiday I had as work is too busy, too annoying or whatever, I just look at their beaming faces and they still make me smile and I remember that holiday feeling all over again. They are a credit to your company.

If you really want to go to Taormina (which struck me as an overrated place), Atlantis Bay (AB) might be a good option. The first decision to make regarding a hotel in Taormina is whether you want (and are willing to pay for) a beach hotel or a town hotel; the former are much more expensive. The best things about AB are the staff — always friendly and attentive —and the rooms, which appear to have undergone some renovations, such as the bathrooms and closets (despite the Deluxe Room looks smaller than the one's photo in the hotel´s website). Beyond that, I didn't find much to rave about, considering the hotel's cost. It faces the sea, but unfortunately, the view isn't pleasant, as part of it looks out over the outskirts of Taormina, including roads and a railway line. Additionally, all the the hotel could be more charming in many, many details. Important: be prepared to see a 5% surcharge on the booking total at the end — a charge that is technically optional. This struck me as improper, even if optional; any cost associated with the booking should be disclosed at the time of booking.

Café da manhã fantástico, localização excelente e pessoal muito atencioso

Eleganza

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There is a reason why Atlantis Bay is a Leading Hotel of the World. Once you arrive, you’ll maze through a beautiful labyrinth of a cave like wonder. The view from your room is simply jaw dropping and amazing. The Atlantic Ocean, the sunbeds, decorative umbrellas, and the twin hills is such a sight to see.

The hospitality was amazing and people were so kind and helpful.

The pool was gorgeous and again, nothing really beats the view.

It’s conveniently near the Mazzarò cable car to head into town.

One small critique is the breakfast. I think this should be included in your stay. It is at other LHW resorts (that I’ve been to). Leaves a bitter taste in your mouth when guests have to pay for breakfast.

Stunning location , fabulous staff.

We have had a lovely holiday at this beautiful resort by the sea but what has made it extra special is the staff.
They cannot do enough for you & so friendly.
The breakfast team are excellent & the manager Hamza was so friendly & efficient, always smiling & great at his job we loved him.
A special call out for Lory - she notices everything & always there to look after you, such a lovely lady
Thank you to everyone