The Wallace

Hotels
Empire Hotel Group
9.8 (2154 reviews)
242 W 76th St, New York, New York, 10023 , New York , US

Pets allowed

Facilities

Health or beauty spa nearby
Proposal/romance packages available
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Bicycle rentals nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location
Lively lounge with live music
Cons:
Slow food service noted by one guest

Categories

Cleanliness
9.78
Rooms were described as modern and clean, providing a comfortable experience.
Service
10
Staff are very friendly and attentive, providing excellent hospitality.
Location
10
Located in a residential neighborhood on the upper west side, offering great access to local attractions.
Room Quality
9.78
Rooms are well-appointed, quiet, and comfortable.
Amenities
9.78
Lounge area with live music and a warm ambiance.
Value for Money
9.78
Guests felt the quality of the stay exceeded expectations for the price.
Food and Beverage
9.28
General satisfaction with food and beverage, but with some room for improvement.
Overall Experience
10
Overall experience was described as exceptional and fulfilling.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:15

Property Description

Luxurious Amenities and Services
Indulge in a 24-hour fitness center, complimentary Wi-Fi, and concierge services. Enjoy the ambiance with a lobby fireplace and a ballroom.

Elegant Accommodations
Unwind in one of the 124 uniquely decorated guestrooms with modern amenities. Relax with a 49-inch flat-screen TV, espresso maker, and premium toiletries.

Convenient Location
Explore top attractions like Central Park, Beacon Theater, and Broadway—all within easy reach. Benefit from easy access to major airports for seamless travel arrangements.

Experience luxury and convenience at The Wallace, where every detail is designed to elevate your stay. Book now for a memorable experience in the heart of New York City.

Important information:

  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.8
Based on 2154 reviews
Cleanliness: 9.78
Service: 10
Location: 10
Room Quality: 9.78
Amenities: 9.78
Value for Money: 9.78
Food and Beverage: 9.28
Overall Experience: 10
J
Jessica solo_traveller gb
10
2026-05-30 via Nuitee
S
scott couple us
10
Pros:

Clean, great service, great location

2026-05-30 via Nuitee
E
ettinger solo_traveller il
10
Pros:

הסוויטה הנהדרת,הצוות מסביר הפנים,הנקיון,המוסיקה החיה בלובי,המיקום.מושלם.

Cons:

אהבנו הכל

2026-05-30 via Nuitee
A
Ali family_with_children tr
10
2026-05-30 via Nuitee
שרון solo_traveller il
9
Pros:

מקום נעים, מסודר, נקי ומסביר פנים

Cons:

מיטה קטנה

2026-05-29 via Nuitee
R
Roman family_with_children at
9
Großartig
Pros:

Die Nähe zur U-Bahn
Die Nähe zur Gastronomie
Das Upgrade der beiden Zimmer auf zwei Suiten

2026-05-29 via Nuitee
J
Jose JUAN Nieto solo_traveller mx
10
2026-05-25 via Nuitee
S
Susanne couple us
10
2026-05-21 via Nuitee
S
Susanne couple us
10
2026-05-18 via Nuitee
A
Alini couple us
10
Pros:

Clean, welcoming and spacious.

Cons:

Nothing

2026-05-17 via Nuitee
S
Shoma solo_traveller us
10
2026-05-14 via Nuitee
T
Teresa solo_traveller us
10
Exceptional
Pros:

What an amazing hotel. Great staff and very clean room. The water pressure was also amazing. We will be coming back.

2026-05-12 via Nuitee
T
Tomasz family_with_children pl
10
Pros:

Bardzo komfortowy, czysty hotel. Świetna lokalizacja, tak naprawdę, przy odrobinie samozaparcia cały Manhattan dostępny "na piechotę". Sympatyczny personel. Generalnie bez zarzutów.

2026-05-12 via Nuitee
L
Laura solo_traveller gb
10
2026-05-10 via Nuitee
N
nirit solo_traveller il
7
2026-05-09 via Nuitee
M
Matthias couple is
9
Very nice stay
2026-05-07 via Nuitee
J
Jessica solo_traveller gb
10
2026-05-04 via Nuitee
U
Ulf couple se
10
Sammantaget mycket bra🥇
Pros:

Läget, personal, rummet, ordning och reda, bra wifi att jobba med

Cons:

Gymet kunde varit mer välutrustat och kvalitativt

2026-05-03 via Nuitee
S
Springham family_with_children gb
10
2026-05-03 via Nuitee
R
Ronald couple nl
8
High end hotel in the UWS
Pros:

The rooms our super comfy and clean. The bar at night is fun to hang out.

Cons:

The lower floor rooms are very dark and are right above 4 industrial size fans which make a lot of noise. This gives a unbalance in price vs quality.

2026-04-29 via Nuitee