L'Hermitage Gantois, Autograph Collection

Hotels
Marriott
9 (1632 reviews)
224 Rue Pierre Mauroy, Lille, Nord, 59000 , Lille , FR

Pets allowed

Facilities

Meeting rooms
Full-service spa
Comprehensive recycling policy
Books
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Excellent location
Charming and professional staff
Beautifully preserved architecture
Cons:
Issues with cleanliness and maintenance
Limited options in wellness area
Inconsistencies in room amenities

Categories

Cleanliness
8.46
Some negative mentions regarding cleanliness and maintenance issues.
Service
9.93
Staff were described as charming, effective, and professional.
Location
9.47
Excellent location mentioned in multiple reviews.
Room Quality
8.42
Rooms reported to have issues with maintenance and lighting.
Amenities
8.95
Good amenities, although some reviews mentioned the wellness area could be improved.
Value for Money
8.91
Generally considered good value, though some mentioned it should be rated lower than 5 stars.
Food and Beverage
8.46
Breakfast was good, but some reports of food options being limited if arriving late.
Overall Experience
9.43
Overall positive experiences mentioned despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:07

Property Description

Step into a realm of elegance at L'Hermitage Gantois, Autograph Collection, where luxury meets comfort in the heart of Lille.

Indulgent Spa Experiences
Rejuvenate your senses at our full-service spa, offering a variety of massages, body treatments, and facials designed to refresh and restore.

Culinary Delights
Savor exquisite French cuisine at our renowned Le H restaurant or opt for 24-hour room service to enjoy gourmet meals in the comfort of your room.

Convenience & Connectivity
Stay connected with complimentary wireless internet and enjoy our exceptional concierge services, alongside essentials such as a business center and meeting space for your professional needs.

Don't miss the chance to unwind in this paradise; book your stay today and experience the charm of Lille!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9
Based on 1632 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
F
Frederique solo_traveller fr
8
Très joli séjour authentique et historique
Pros:

Les personnes à l’accueil ont été très très professionnels, à l’écoute et en partie une jeune fille dont je ne me rappelle plus le nom
Nous souhaitions manger un snack revenant d’un concert à 22h45 et alors que le serveur au bar nous avait dit que c’était impossible , elle a tout coordonné pour que ça le soit
La chambre était soignée
La piscine intérieure est un très bel endroit aussi
Et l’endroit du bar est top
J’ai beaucoup aimé aussi le côté historique de l’endroit avec aussi la chapelle

Cons:

La chambre était située un peu en bout d’aile d’un côté assez authentique mais en manque de rénovation quand même
La chambre était très bien avec un joli plafond avec poutre mais il y avait sur un côté une planche de contre plaque
Pas de lave main dans les toilettes et baignoire et pas de douche

2026-06-11 via Nuitee
E
Elsa couple fr
9
Jolie escapade dans un lieu d’histoire et de goût
Pros:

La beauté des lieux, leur histoire. L’accueil chaleureux du personnel.

Cons:

Le petit-déjeuner

2026-06-10 via Nuitee
C
claudia couple mx
10
Muy agradable
2026-06-08 via Nuitee
N
NICHOLAS extended_group gb
10
Absolutely fantastic - will be back no doubt! Can’t wait!
Pros:

It is simply beautiful. The facilities, food, drink and service we received were nothing less than amazing from start to finish! It was my friends 50th birthdays weekend away and they gave us wine, chocolate and close together rooms as we requested!

Cons:

Nothing to dislike at all!

2026-06-08 via Nuitee
A
Anna couple gb
7
Pros:

Very quiet. Historical interesting building. Different from the cookie cutter mainstream hotels.

Cons:

Inadequate tea/coffee/milk. Shower was well below expected standard for this level of hotel. Coffee machine power plug didn’t work and provided cups didn’t fit in the machine. So some basics just were not adequate.

2026-06-08 via Nuitee
I
ingrid solo_traveller be
8
Verblijf in een historisch monument met een moderne touch
Pros:

Prachtig historisch gebouw, met moderne luxe. Mooie eigentijdse kunstwerken maakten een prachtig geheel met de bewaarde historie.

Cons:

De Estaminet had een wel zeer beperkte kaart. Viel uit de toon bij de prijs van het verblijf.

2026-06-08 via Nuitee
F
Ferit couple fr
10
2026-06-07 via Nuitee
C
Catherine solo_traveller gb
10
Pros:

A truly special hotel... the staff were excellent, in every way, especially angelique who was just delightful amd made our stay very, very special. beautiful hotel with really special facilities, pool gorgeous, bar lovely , lo atuon perfect....

2026-06-07 via Nuitee
S
sabrina couple fr
10
2026-06-05 via Nuitee
E
Elolou solo_traveller be
10
Magnifique hôtel à 2 pas de la Grand Place
Pros:

Le cadre, la magnifique restauration et l'emplacement

Cons:

Le petit-déjeuner un peu "en-dessous"au regard du reste des prestations

2026-06-05 via Nuitee
R
Renata extended_group fr
10
2026-06-03 via Nuitee
I
Ingrid couple nl
10
Uitstekend.
Pros:

Alles in orde.

Cons:

Nvt

2026-06-03 via Nuitee
A
Andrea couple ca
10
Wonderful gem in Lille
Pros:

Very nicely decorated , with a museum vibe , and great food and cocktails , the pool and the spa are super cool ! I absolutely loved

Cons:

Everything

2026-06-02 via Nuitee
J
Jacques couple be
10
2026-06-01 via Nuitee
P
Paul extended_group be
9
2026-05-30 via Nuitee
R
Ram family_with_children gb
10
2026-05-25 via Nuitee
S
Sbai family_with_children tn
9
2026-05-25 via Nuitee
E
Erdinc couple nl
8
2026-05-24 via Nuitee
J
jean solo_traveller be
8
Pros:

Nothing special

Cons:

Poor quality restaurant for a five star hotel

2026-05-24 via Nuitee
S
Susan solo_traveller gb
10
Pros:

Location and the gardens in the courtyard. Facilities exceptional

2026-05-22 via Nuitee