Holiday Inn Express London Limehouse by IHG

Hotels
•
Holiday Inn Express
8 (6981 reviews)
469 - 475 The Highway Road, Limehouse , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and well-maintained hotel
Helpful staff
Cons:
Issues with food quality
Room heating problems

Categories

Cleanliness
8.08
Rooms and common areas were well maintained.
Service
8.55
Staff was described as pleasant and helpful.
Location
8.09
Conveniently located near public transportation, but not very close to metro.
Room Quality
7.54
Issues with room heating were mentioned.
Amenities
8.57
Positive comments about available amenities like coffee and tea.
Value for Money
8.03
General sentiment indicates good value but with some service inconsistencies.
Food and Beverage
7.08
Food quality was criticized, especially regarding breakfast.
Overall Experience
8.05
Overall satisfactory stay, though with notable issues in food quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:52

Property Description

Convenient Location in Central London's Docklands
Located just 5 minutes' walk from Limehouse DLR Station, the 3-star Holiday Inn Express London Limehouse offers a prime spot in central London's Docklands. With easy access to Canary Wharf and secure parking outside the Congestion Zone, it's the perfect base for exploring the city.

Modern Rooms and Amenities
The hotel boasts contemporary rooms with a range of amenities, including a TV, work desk with modem point, and tea/coffee facilities. The en-suite shower rooms feature power showers and hairdryers. Accessible rooms are also available for guests' convenience.

Delicious Breakfast and Relaxing Lounge
Start your day with a continental breakfast at the breakfast bar, offering a selection of freshly baked goods, hot drinks, fruits, and cereals. After a day of exploring, unwind in the lounge and bar in the lobby, perfect for a relaxing evening.

Book your stay at Holiday Inn Express London Limehouse for a comfortable and enjoyable London experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £35 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 76.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 160
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 6
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 6981 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.05
V
Vytautas • solo_traveller • lt
7
Cons:

very poor breakfast, tasteless

2026-06-18 • via Nuitee
M
Marc • solo_traveller • gb
1
2026-06-17 • via Nuitee
H
Hamu • couple • ug
9
2026-06-17 • via Nuitee
F
Falk und Nadine • solo_traveller • de
8
2026-06-15 • via Nuitee
S
Sania • couple • gb
10
2026-06-15 • via Nuitee
J
jeremy_hartigan • Business • Chester, Cheshire, England
8
Very Nice Hotel
Pros:

I stayed here on Saturday Night this weekend. Arriving about 9pm after a long day

There is plenty of parking and although I was in a Kia Electric Van I was able to park undercover and felt safe even in central London

On Arrival my Platinum Status was acknowledged and my welcome points awarded

My Room on 5th Floor was clean and tidy to normal HIE standards. The Bathroom was particularly nice and above standard

I slept perfectly

I ventured downstairs for dinner and was seated promptly and greeted warmly. However I informed that multiple dishes on the menu where unavailable

I choose Gozo and pasta with mushrooms. My food took longer than expected to arrive and then both dishes arrived simultaneously

At the Bar I ordered a large Rum and Coke and was served a large Coke

My food was a little unexciting but palatable and ok completion I ordered another Rum and Coke at the Bar. The waitress was polite but too short to reach the Kraken in top self and I offered to pick it for convenience

My attention was drawn my wife messaging me on my phone and then I was offered a pint glass full of Coke and another Tin of Pepsi for which I paid £5

I took my drink to my room and sipped to pint glass on route and was surprised that It a pint of neat Rum!

I mixed this with the Pepsi and retired replete with my alcoholic beverage

I this on check out and as informed that there were agency staff on the night before!

I will definitely be returning!

2026-06-14 • via Tripadvisor
C
Claire • solo_traveller • gb
4
2026-06-14 • via Nuitee
A
Alex • couple • gb
9
Clean and comfortable, with good breakfast included and easy access to the train station
Pros:

Clean and tidy breakfast was good with good selection

Cons:

Room with no windows was a little small

2026-06-14 • via Nuitee
S
Skyla • extended_group • gb
9
Pros:

First of all, the staff were genuinely so nice, easy to talk to, and over all accommodating. I am a wheelchair user and have multiple health issues. Getting dressed and out of bed can be quite a challenge for me, especially in the morning. However we managed to get late check out the night before leaving. The room was over all spacious, clean, and well put together. My friend and I booked a twin room and the only thing we had to adjust ourselves were the beds, moving them slightly further apart so I could use my wheelchair properly to get in and out of bed. Though I couldn't fit my wheelchair in the bathroom, there were plenty of thing's to be able to safely hold on to to hold my weight up to move about. There was also a bar in the shower to hold on to! Even though there were plenty of challenges for me to navigate with my health, overall they were small. We had one of the smoothest and most comfortable stays here :))

Cons:

I wish the accessible rooms had the option of also being a twin room, as that is a much needed thing for plenty of disabled individuals, wheelchair users or not. It would also make the bathroom situation far safer for many.

2026-06-13 • via Nuitee
A
Anna • family_with_children • pl
8
2026-06-13 • via Nuitee
I
Ingrid • solo_traveller • be
8
2026-06-13 • via Nuitee
E
ETK booking • solo_traveller • be
8
Pros:

Ontbijt, proper, vriendelijk

Cons:

Kamer zonder venster dus veel stof in de kamer,

2026-06-12 • via Nuitee
R
raelene • couple • au
8
Very clean and comfortable and lovely breakfast
Pros:

The breakfast was great and the bed very comfortable. Location to the river and public transport was great.

Cons:

Not many restaurants or bars close by to eat from.

2026-06-12 • via Nuitee
M
Melanie • extended_group • gb
9
2026-06-11 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-06-10 • via Nuitee
N
nelci • solo_traveller • br
9
2026-06-09 • via Nuitee
M
Michel • couple • nl
7
Prima hotel voor weekendje Londen
Pros:

Voor een weekendje Londen prima hotel, fris en schoon, 6 min lopen van Limehouse station

Cons:

Ontbijt valt wat tegen qua beschikbaarheid. Helaas kan niet iedereen een Engels ontbijt eten en dan is het andere aanbod erg beperkt. Maar voor een weekend prima te doen overigens.

2026-06-08 • via Nuitee
L
Lisa • couple • gb
10
Clean and comfortable stay, friendly environment
Pros:

Clean, good location, comfortable environment

2026-06-08 • via Nuitee
N
Ninov • extended_group • bg
5
Хотела е приличен, местоположението също, обслужването е на ниво, но стаята е без прозорец!
Pros:

Хотела е на приемливо място, хигиената и обслужването е на ниво.

Cons:

Никога до сега при всички пътувания не сме били настанявани в стая без прозорец (естествена светлина и проветрение). обстановката е доста потискаща, освен това стаите са изключително малки, няма гардероб, ако гостите са с по-големи куфари, няма място къде да бъдът оставени и отворени!!!

2026-06-08 • via Nuitee
W
Will • solo_traveller • gb
9
2026-06-08 • via Nuitee