Embassy Suites by Hilton Phoenix Scottsdale

Hotels
•
Embassy Suites Hotels
8.8 (1141 reviews)
4415 East Paradise Village Parkway , Phoenix , us

listing image 1
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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great breakfast
Cons:
Cleanliness issues
Slow service at times
Night noise

Categories

Cleanliness
7.88
Some negative sentiment regarding cleanliness in the reviews.
Service
9.35
Staff friendliness and attentiveness mentioned positively.
Location
9.39
Repeated mentions of good location and amenities.
Room Quality
8.34
Room quality varied; some reports of wear and issues.
Amenities
8.87
Great pool and breakfast; however some complaints about noise.
Value for Money
8.83
Value was generally considered good for services offered.
Food and Beverage
8.38
Breakfast was positively mentioned but some issues with food service.
Overall Experience
9.35
Overall enjoyment reported despite some issues, positive general sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:00

Property Description

Luxurious All-Suite Accommodations
Experience spacious suites with private balconies overlooking Stonecreek Golf Club. Enjoy a free cooked-to-order breakfast and evening reception during your stay.

Convenient Location
Situated near Biltmore Fashion Park and attractions like the Phoenix Zoo and US Airways Center, our hotel offers easy access to the best of Phoenix and Scottsdale.

First-Class Amenities
Indulge in on-site dining at Tatum's Restaurant and Lounge, stay active at the fitness centre, and explore nearby Reach 11 Sports Complex. Book your stay at Embassy Suites by Hilton Phoenix Scottsdale for an unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Embassy Suites Phenix - Scottsdale is 100% nonsmokingGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 11 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1141 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 9.35
K
Kenneth • couple • us
8
It was okay.
Pros:

It was in a good location and the pool and breakfast was nice

Cons:

Rooms were kind of outdated they use pictures with filters that make it look updated.

2026-06-13 • via Nuitee
Y
Yvonne • solo_traveller • us
6
Pros:

Location and breakfast service

Cons:

There were lots of spiders in the ceiling hallway in the second floor

2026-06-12 • via Nuitee
S
Stephanie • couple • us
10
2026-06-10 • via Nuitee
S
Shirley • solo_traveller • us
10
Pros:

Everything!! The made to order omelettes are great!! The chefs are always so welcoming!!

Cons:

The towels and face clothes seemed a little rough this visit. I might suggest adding some vinegar to the rinse cycle.

2026-06-07 • via Nuitee
A
Annette • couple • us
10
I would definitely stay here again
Pros:

Everything. The room, breakfast. Rockers on the deck. Friendly staff.

2026-06-06 • via Nuitee
D
Daniel • family_with_children • us
9
2026-06-03 • via Nuitee
N
Nancy • couple • us
10
2026-06-01 • via Nuitee
B
Becerra • family_with_children • us
9
2026-05-30 • via Nuitee
S
Shawn • couple • ca
9
You won't go wrong booking this hotel.
Pros:

I would stay here again. The suites are spacious, clean and very comfortable. The beds were excellent in a quiet bedroom. Staff were very friendly. Breakfast was included and was excellent. The price was very reasonable. The north end location was exactly what I was looking for. Great views of the Phoenix mountains and right on a beautiful golf course. Highly recommended.

Cons:

The only negative I experienced was the swimming pool area. There were insufficient lounge chairs and many children in the relatively small pool. But this is a minor issue and would definitely not stop me from booking here again.

2026-05-29 • via Nuitee
P
PATRICK • couple • us
10
2026-05-25 • via Nuitee
A
ammar • solo_traveller • ae
10
2026-05-24 • via Nuitee
A
apellantmani • Business • London, England
4
Wifi was unavailable for 2 days.
Pros:

Beware for business travelers, wifi was out for 2 days.

This is my second time staying here on a business trip. The hotel is not bad needs a renovation but rooms are spacious and is close to where I come in from work. One thing that needs drastic improvement is customer service, some folks are friendly especially the lady cooking the eggs. But the reception staff are a hit and miss especially with the women. The wifi and phone connection was out when I asked at the reception its a dismissive response its out, asked when it would be back, dont know. Wifi was out for 2 days and thats really poor and unacceptable for a business traveler.

The check out experience is similar they hardly look at you.

2026-05-23 • via Tripadvisor
A
Angelica • family_with_children • us
10
Pros:

Pool , food great front desk staff

Cons:

Staff at the bar

2026-05-23 • via Nuitee
J
Jacobson • couple • us
10
Really enjoyed our stay--comfy, accommodating, and location so good!
Pros:

While a bit dated, the room was clean and comfortable. Enjoyed the view from our balcony. Breakfast was primo! The staff was fabulous! Location was amazing — restaurants and shopping were within walking distance. We would stay there again.

Cons:

I really cannot think of anything.

2026-05-21 • via Nuitee
L
Latoya • solo_traveller • us
5
It was ok
Pros:

Great customer service

Cons:

The key has many malfunctions had to get 5 set of keys and waiting ok staff

2026-05-21 • via Nuitee
P
Paul • couple • us
9
2026-05-20 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-05-19 • via Nuitee
P
Pamela • couple • us
9
It was an outstanding visit; room was very comfortable, plenty of space and shower was perfect
Pros:

Breakfast was delightful. The omelets were outstanding! Water upon check in was appreciated.

Cons:

Couldn't find anything we did not like.

2026-05-19 • via Nuitee
E
ERNESTO • couple • us
6
Pros:

Everything you could want and need is close by...

Cons:

I was told I was getting a room with mountain views but instead they gave us a room with the view of the parking lot....

2026-05-18 • via Nuitee
S
Starr • couple • us
10
Loved the stay and the staff
Pros:

Room was exceptionally clean. Staff were very welcoming and informative. Parking was easy. Breakfast was exceptional. Definitely one of my favorite Hilton stays.

Cons:

Tub was a bit old and had spots of rust where paint had chipped off but threw a towel over it and kept going.

2026-05-12 • via Nuitee