Waikiki Resort Hotel

Hotels
8.4 (4213 reviews)
2460 Koa Ave , Honolulu , us

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean environment
Cons:
WiFi issues
Problems with room assignments
Concerns about cleanliness

Categories

Cleanliness
7.65
Mixed sentiments about cleanliness, with mentions of bed bugs and old facilities.
Service
9.15
Staff received praise for helpfulness and friendliness.
Location
9.15
Multiple reviews noted great locations, close to beach and restaurants.
Room Quality
8.15
Some mentions of issues like old rooms and incorrect bed configurations.
Amenities
8.15
Amenities such as breakfast and gym received mixed feedback.
Value for Money
8.65
Good value mentioned in reviews, with a decent price-quality ratio.
Food and Beverage
7.65
Some dissatisfaction with dining options, but breakfast received some positive mentions.
Overall Experience
8.65
General satisfaction reported despite a few significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:19

Property Description

Luxurious Accommodations with Stunning Views

Unforgettable Dining Experiences

Indulge in authentic Korean cuisine at Seoul Jung restaurant or savor American-style dishes at Ilima Restaurant.

Convenience and Relaxation at Your Fingertips

Enjoy an outdoor pool, sun terrace, and private balconies with ocean, mountain, or city views. With a 24-hour reception, business center, and on-site spa, your every need is catered to at Waikiki Resort Hotel.

Ready to experience the perfect blend of comfort and convenience? Book your stay now at Waikiki Resort Hotel and create unforgettable memories in paradise.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for US$45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 4213 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.65
S
shelly • couple • us
5
Enjoyed the location, but would not choose this resort again.
Pros:

Literally, the only decent thing about the resort is the location.

Cons:

Very outdated. Pool area is just blah breakfast only restaurant one vending machine near the pool that does not work. Small bar that does not open until 6 PM, and does not serve food. Employees were just blah. Windows are old and thin, so there’s a lot of noise at night.

2026-06-13 • via Nuitee
N
Norma • family_with_children • us
10
I was happy with the lady that helped me extend my stay, she’s really helpful and nice
Pros:

It’s very nice

Cons:

Too expensive and no free parking and breakfast

2026-06-13 • via Nuitee
B
Bernd-Peter • solo_traveller • de
8
Waikiki Resort Hotel Honolulu - das ist mein Ding. Service und tolle Lage da will ich definitiv hin!
Pros:

Tolle Lage.Preis- Leistungsverhältnis.Top-Team mit Herzblut für die Gäste!Gutes Frühstück.Alles unter einem Dach Service und Diensleistungen.

2026-06-12 • via Nuitee
S
Sabrina • extended_group • us
9
2026-06-11 • via Nuitee
L
Larry • solo_traveller • us
9
2026-06-11 • via Nuitee
D
Daniella • solo_traveller • au
9
great.
Pros:

location

2026-06-10 • via Nuitee
M
Michael • couple • au
8
2026-06-10 • via Nuitee
N
Nishitaka • couple • jp
8
2026-06-10 • via Nuitee
J
jinnie • family_with_children • us
8
2026-06-08 • via Nuitee
M
Myrna • solo_traveller • au
8
Pros:

Very good location

2026-06-06 • via Nuitee
B
Barbara • couple • nc
8
Au coeur de Waikiki, confortable même si style des années 80.
Pros:

Très proche de la plage et situé à 2 pas du quartier animé de Waikiki.

Cons:

Immeuble des années 80 non rénové. La salle du petit déjeuner est déprimante, pas de fenêtre. Allez manger à l'extérieut

2026-06-06 • via Nuitee
T
Thang • extended_group • ca
9
2026-06-06 • via Nuitee
O
Olesia • couple • us
7
Overall, we had a good stay, mostly because we were in Hawaii and spent our days enjoying the island rather than sitting
Pros:

What I liked most was the location. The hotel is about 150 meters from Waikiki Beach, and within just a couple of minutes you’re standing on the most famous beach on Oahu. It’s hard to beat that.

The staff was another highlight. The housekeeping team was especially wonderful — friendly, kind, responsive, and always willing to help with any request.

Most of the front desk staff were also welcoming and professional. I’d say about 90% of the employees provided excellent customer service and made a positive impression. There were a few exceptions whose service felt average at best, but they were definitely in the minority.

Overall, the combination of an excellent location and a mostly friendly, helpful staff made for a very pleasant stay.

Cons:

What I didn’t like was that the reviews felt a little misleading.

I understand this is a 3-star hotel, and I travel quite a bit with my husband, so I know what a 3-star property usually looks like. Some 3-star hotels go above and beyond to exceed expectations and make your stay memorable. This is not one of them.

Waikiki Resort Hotel provides the absolute bare minimum. And I mean the bare minimum.

The rooms are very small. There is basically a large bed that takes up most of the space, and that’s about it. The hotel itself feels very dated, and the rooms are in serious need of renovation.

The pool was another disappointment. In the photos it looks much larger than it actually is. In reality, it’s quite small. Fortunately, Waikiki Beach is only a short walk away, so we spent our time there instead. Still, the difference between the photos and reality was noticeable.

Another downside is that breakfast is not included. At this price point, many hotels offer at least a basic breakfast, but here you have to pay extra.

The bathroom was surprisingly tiny. My husband and I are both average-sized people, and even we felt cramped in the shower. It was one of the smallest hotel showers I’ve ever seen.

As for amenities, once again: bare minimum. You get wall-mounted shampoo, conditioner, and body wash. After washing my hair twice, the conditioner was already empty.

The toilet paper deserves an honorable mention as well. Let’s just say it was not a luxury experience.

To be fair, when you’re in Hawaii, you’re probably not spending much time in your hotel room anyway. You’re there to enjoy the island, not the hotel. But even with that in mind, I believe the property is overpriced for what it offers. The rooms feel old, the facilities are basic, and the overall experience doesn’t quite match the rating or the price.

That said, credit where it’s due: the hotel was clean. The housekeeping staff did an excellent job, and during my stay I didn’t see a single bug or cockroach.

2026-06-06 • via Nuitee
P
Paula • solo_traveller • us
10
2026-06-06 • via Nuitee
P
Peter • couple • au
8
Good hotel close to the beach
Pros:

Good location (close to the beach)
Helpful staff

Cons:

Poor wifi

2026-06-05 • via Nuitee
A
Alla • family_with_children • us
10
Чудовий готель! Чисті номери, привітний персонал і комфортна атмосфера. Рекомендую.
2026-06-05 • via Nuitee
D
Dieu • family_with_children • us
10
Pros:

The best location. Not too busy at the main road but convenient for shopping and to the beach

2026-06-04 • via Nuitee
C
candelaria • couple • us
7
2026-06-04 • via Nuitee
J
Jansen • solo_traveller • us
6
2026-06-03 • via Nuitee
J
Jonas • couple • ch
7
Pros:

Easy check-in and check-out
great location
price was good for Waikiki
comfy beds
we stayed here twice, but only three nights in total

Cons:

Hotel is quite dated - renovation would be in order
room and bathroom rather small
we booked kingsize beds twice but got two seperate beds each time (they say it's because I used booking.com)
Breakfast was in a strange room without windows and it was not very good

2026-06-03 • via Nuitee