DoubleTree by Hilton Hotel Niagara Falls New York

Hotels
•
Doubletree by Hilton
8.2 (2488 reviews)
401 Buffalo Avenue , Niagara Falls , US
+1 716-524-3333

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean facilities
Delicious food
Cons:
Cleanliness issues
Uncomfortable pillows
High price for amenities

Categories

Cleanliness
5.7
Several cleanliness issues reported, such as pubic hair and mildew in the room.
Service
9.2
Friendly staff reported, but some service requests were not fulfilled.
Location
9.7
Excellent location noted, with beautiful surroundings.
Room Quality
6.7
Mixed reviews due to room configuration and uncomfortable pillows.
Amenities
7.7
Positive comments about restaurant and pool, but outdated TV amenities.
Value for Money
7.7
Guests felt the experience didn't match the price paid.
Food and Beverage
9.7
High marks for food quality and complimentary snacks.
Overall Experience
9.2
Generally favorable, but with notable issues impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:19

Property Description

Luxurious Amenities
Experience the ultimate comfort at our hotel in Downtown Niagara Falls, featuring an indoor swimming pool, a fitness centre, and a business centre for your convenience.

Elegant Rooms
Relax in style in our rooms equipped with modern amenities such as a flat-screen TV, refrigerator, and coffee maker. Enjoy the stunning views of the city or river from select rooms, and pamper yourself in the en suite bathrooms with complimentary toiletries.

Prime Location
Located just steps away from Old Falls Street and Niagara Falls Conference Center, our hotel is the perfect choice for both leisure and business travelers. Explore the wonders of American Falls, only 1.2 km away, and enjoy easy access to Buffalo Niagara International Airport.

Book your stay at DoubleTree by Hilton Hotel Niagara Falls New York now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAG

Location

Guest Reviews

8.2
Based on 2488 reviews
Cleanliness: 5.7
Service: 9.2
Location: 9.7
Room Quality: 6.7
Amenities: 7.7
Value for Money: 7.7
Food and Beverage: 9.7
Overall Experience: 9.2
S
Sarah • couple • us
8
2026-09-18 • via Nuitee
P
Patricia • couple • us
9
2026-09-17 • via Nuitee
L
Lindsay Ricardo • couple • us
10
It was amazing
Pros:

Was easy to find and close to the falls . Staff was amazing and so friendly, loved the chocolate chip cookies and the on suite with the view over the rapids . Was very spacious and tidy

Cons:

Maybe just the parking at own risk

2026-09-15 • via Nuitee
L
Linda • family_with_children • us
8
Cons:

The bed mattress were hard. Uncomfortable.

2026-09-14 • via Nuitee
A
Amanda • family_with_children • us
10
Very pleasant
Pros:

It was very convenient and nice location

Cons:

For a short trip it was perfect

2026-09-14 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

Comfort and quality

Cons:

That you had to pay for parking, never been to a hotel that charges for parking

2026-09-14 • via Nuitee
B
Blanca • extended_group • co
10
Excelent
Pros:

Excelent !!

2026-09-10 • via Nuitee
G
Giuseppe • family_with_children • it
5
Pros:

Posizione

Cons:

Pulizia ed ordine

2026-09-09 • via Nuitee
P
Prajith • family_with_children • gb
8
2026-09-05 • via Nuitee
R
Robert • family_with_children • us
10
2026-09-01 • via Nuitee
T
talal • couple • kw
10
2026-08-29 • via Nuitee
M
Martin • solo_traveller • de
5
Pool was dirty, Problems with staff
2026-08-27 • via Nuitee
G
Gerald • couple • us
9
Pros:

Didn’t eat breakfast.

2026-08-24 • via Nuitee
D
Diana Jaramillo • family_with_children • us
9
2026-08-22 • via Nuitee
S
Sheehanah • couple • kw
4
Pros:

It is near the falls

Cons:

There are too many spiders and when complained to the manager he answered (the spiders are outside on the window we can not do anything) I asked to call someone to clean the windows at least as the view is terrifying and making me under stress! And he replies ( I have spiders on my car also we can not do anything) ! Excuse me I did not ask wether is he comfortable or not ! Then I asked, what if they came inside the room, he answered ( impossible, never happened) and guess what ! It happened to me !!!!! Literally I couldn’t sleep the nights at all ! Posted a picture of a spider inside the room and another one on the window, and imagine at night, you will have not less than 10 on your window!!

2026-08-21 • via Nuitee
W
Wang • family_with_children • us
3
2026-08-20 • via Nuitee
E
Ed • solo_traveller • us
8
Pros:

Great location very short walk to the Falls

Cons:

Nothing..everything was great

2026-08-20 • via Nuitee
J
Jürgen • family_with_children • de
8
2026-08-20 • via Nuitee
S
Soumya Sumeet • couple • us
9
2026-08-20 • via Nuitee
M
Mohammed ayub • solo_traveller • ca
8
2026-08-18 • via Nuitee