Hôtel du Grand Lac Excelsior

Hotels
8 (3280 reviews)
Rue Bon Port 27 , Montreux , ch

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Great amenities
Cons:
Cleanliness issues
Need for refurbishment
Value for money concerns

Categories

Cleanliness
6.96
Some reviews mention cleanliness issues, such as old carpets and unclean sinks.
Service
8.93
Staff is consistently described as friendly and helpful.
Location
8.97
Great location mentioned in multiple reviews, close to attractions.
Room Quality
7.42
Rooms described as spacious but some concerns about outdated fixtures.
Amenities
7.95
Amenities like the pool are appreciated, but some areas need refurbishment.
Value for Money
7.41
Mixed reviews on value considering some areas are outdated and need refreshing.
Food and Beverage
8.46
Positive reviews about the breakfast and restaurant quality.
Overall Experience
7.93
Guests enjoyed their stay overall despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:47

Property Description

Luxurious Lakefront Location
The Hotel du Grand Lac Excelsior in Montreux offers a unique experience with its stunning lakefront location on Lake Geneva.

Historic Charm and Elegance
Step into a piece of history at this Belle-Epoque style hotel, showcasing authentic Art Déco stained-glass windows and a serene ambiance.

Wellness and Leisure Amenities
Indulge in relaxation with free access to the spa area, including a swimming pool, and stay active at the fitness room. The hotel also offers a healthcare centre for ultimate rejuvenation.

Experience the beauty of Montreux at Hotel du Grand Lac Excelsior. Book now to enjoy a luxurious stay with breathtaking views and top-notch amenities.

Important information:

Please inform the hotel in advance about the exact number of guests (adults and children) and include the age of the children.

For reservations for which payment must be made on site, we now ask for full payment (room, breakfast and tourist taxes) at check-in, before handing over the keys.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 4 years old to 11 years old stay for CHF 29 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 69 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3280 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 7.93
Y
Yvonne solo_traveller ch
8
Wunderschön
Pros:

Das Zimmer 012 mit der wunderschönen Aussicht/Terasse

Cons:

Zu Fuss Nachts etwas abgelegen

2026-07-04 via Nuitee
S
Sherley 😊 solo_traveller ch
8
2026-07-04 via Nuitee
M
Mateusz couple gb
8
2026-07-04 via Nuitee
P
Peter family_with_children fr
7
2026-07-04 via Nuitee
I
Isabelle couple be
9
Goed voor enkele nachten maar parkeren is minder.
Pros:

De mooie kamers de ligging direct aan het meer en het zwembad

Cons:

Dat er geen parking is voor dit supermooie hotel

2026-07-03 via Nuitee
S
Santino Morientus couple in
9
Thanks for the upgrade.
Pros:

Lovely Location.

2026-07-03 via Nuitee
A
Andrii couple de
2
old, dirty, not friendly reception
Pros:

view

Cons:

everything except view

2026-07-02 via Nuitee
D
Daniel solo_traveller th
7
Pros:

Excellent location on the lake shore. Spacious rooms

Cons:

Expected a better restaurant with more options

2026-07-02 via Nuitee
D
Daniel couple gb
6
2026-07-01 via Nuitee
D
Dirk solo_traveller de
7
Nur die Lage verdient 10 Punkte und ist 4 Sterne wert
Pros:

Die Lage ist super, direkt am Wasser und dicht am Zentrum. Fußläufig 15 min.

Cons:

Das Hotel hat schon so seine Fehler. Für ein 4 Sterne Hotel war die Ausstattung dürftig.

2026-07-01 via Nuitee
M
Mark couple au
8
2026-06-30 via Nuitee
K
Kabore couple fr
9
Pros:

L’hôtel est magnifique, le service proposé est de qualité. J’ai eu la chance d’être au 5éme étage et j’avais une vue magnifique sur le lac Leman.

2026-06-30 via Nuitee
M
Marina solo_traveller pl
8
2026-06-30 via Nuitee
T
tracey solo_traveller ch
8
Wonderful 4 nights in a peaceful, comfortable hotel where I felt very much at home.
Pros:

the hotel's faded grandeur which gave it a special charm. It's unpretentiousness and friendliness. Staff were extremely helpful and pleasant. The pool is great.The fitted carpets help to lessen noise.

Cons:

The corridors leading to the pool are rather..smelly. I had to hold my breath! The airconditioning units outside on the balconies can be very noisy.I had to sleep with earplugs.

2026-06-30 via Nuitee
Y
Yuno couple ae
10
2026-06-29 via Nuitee
E
Elena family_with_children it
8
Molto buono ma troppo alto il supplemento animali
Pros:

Molto bella ,aria condizionata ,materassi comodissimi ,tanti cuscini ,pulitissimo ,bella vetrata sul giardino

Cons:

Animali ammessi ma supplemento altissimo

2026-06-29 via Nuitee
W
Willy solo_traveller ch
8
Pros:

Das Personal war aussergewöhnlich freundlich.

Cons:

Bei den Sanitäranlagen im Hotel und in der Poolanlagen ist dringend eine Sanierung notwendig.

2026-06-28 via Nuitee
J
jon kim couple us
7
I would come back if the price is right.
Pros:

View was great

Cons:

Hard to negotiate getting to gym.

2026-06-27 via Nuitee
T
Timothy solo_traveller us
8
A good hotel for exploring Montreaux, Vevey and the Lake by Steamer Ferry
Pros:

We liked the classic vintage feel of the hotel

Cons:

The room was a little plain, but we loved the balcony and the view.

2026-06-27 via Nuitee
D
Deisy Daniela solo_traveller ch
10
2026-06-27 via Nuitee