Oaks Adelaide Horizons Suites

Hotels
Oaks Hotels & Resorts
8 (3543 reviews)
104 North Terrace , Adelaide , au

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Friendly staff
Cons:
Cleanliness issues
Out-of-order amenities
Inconvenient room features

Categories

Cleanliness
6.71
Several reviews mentioned issues with cleanliness, including stains on bedsheets and rooms not cleaned properly.
Service
8.68
Standard quality for this hotel tier, although some reviews noted rude and unhelpful staff.
Location
9.22
Multiple reviews highlighted the great location, convenient for attractions and public transport.
Room Quality
7.67
Mixed feedback on room quality; some found apartments spacious while others noted tired furnishings.
Amenities
7.2
Mentioned needs for more cooking amenities and the out-of-order spa affected the rating.
Value for Money
8.16
Generally perceived as good value for the spacious suites, despite some inconsistencies.
Food and Beverage
8.21
Breakfast received positive remarks; however, guests wanted more kitchen utensils.
Overall Experience
8.18
While there were some issues, the overall experience was generally positive due to location and space.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:48

Property Description

Luxurious Modern Apartments

Located opposite Adelaide Convention Centre, Oaks Adelaide Horizons Suites offers spacious modern apartments with fully equipped kitchens and private balconies. Enjoy the convenience and comfort of a home away from home during your stay in the heart of the city center.

Convenient Location

Just a 3-minute walk from Skycity Casino and Adelaide Railway Station, with Rundle Mall, the city's main shopping precinct, a mere 600 meters away. Easy access to Adelaide Airport, only 15 minutes' drive, makes traveling a breeze.

Leisure Facilities and Amenities

Relax and unwind with leisure facilities including an indoor lap pool, sauna, plunge pool, and fitness center. Stay entertained with cable TV and keep things convenient with laundry facilities in each air-conditioned apartment.

Experience luxury and convenience at Oaks Adelaide Horizons Suites - book your stay now!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that this hotel has a strict "No Party Policy". Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged.

Guests under the age of 18 years are only allowed to check in with a parent or official guardian.

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Please note that bicycles are not permitted in the building lobby. They will need to be stored in the car park. For more information, please contact the property using the contact details found on the booking form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ADL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 30 per day.

Location

Guest Reviews

8
Based on 3543 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.22
Room Quality: 7.67
Amenities: 7.2
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 8.18
B
Blake couple au
10
Awesome
Pros:

Balcony
Pool
Spa

Cons:

Bed were a little hard but not unbearable

2026-05-30 via Nuitee
S
sandi solo_traveller au
8
2026-05-30 via Nuitee
B
Benjamin family_with_children au
7
2026-05-29 via Nuitee
D
David couple au
7
Handy for a city stay, well equiped if self catering.
Pros:

Okay location, spacious rooms

2026-05-29 via Nuitee
B
Belita solo_traveller au
8
Clean, friendly and close to the Cbd
Pros:

The Oaks horizon is a great place to stay for a trip to Adelaide. Very central and walking distance to most places of interested around the Cbd. It was very clean, The staff very friendly and very accomodating

Cons:

For us it is the fact the room gets very warm and stuffy, with only a sliding glass door to let air in, but the traffic noise is Problem to leave it open. The air conditions works but keeping it to a even temperature was difficult. Other than that i feel the beds are ln't greatly comfortable and the pillows are either to hard or too soft, so sleeping isnt as great as it could be. Sleeping g on the couch was more comfortable

2026-05-29 via Nuitee
S
Scott solo_traveller au
6
Fine. Good price. Just a few things let it down.
Pros:

Location. Good parking options. Friendly staff.

Cons:

No hot water for a day. Keys didn't work for a day. Construction noise and zero view.

2026-05-29 via Nuitee
D
David solo_traveller au
9
2026-05-28 via Nuitee
L
Li couple au
8
2026-05-27 via Nuitee
D
Danielkhoury couple au
3
Not a great experience at all!
Pros:

location was great. staff where helpful. the lovely young lady did help where she could.

Cons:

we booked this hotel in advance.
we arrived at the hotel. we were told the lift was out of service. had to use the emergency stairs to access the lobby, without luggage and items.
there were construction works at the hotel; it was a very uncomfortable experience at the hotel. my partner tripped and fell down the emergency stairs; it is very unsafe to use the stairs daily. i wish we knew ahead of the lift and works carried out. we would have rather been refunded and stayed at a different place. the room was very run down, dryer over heated. the strips on the flooring where loose and cut my toe on it. not a great experience at all.

2026-05-27 via Nuitee
J
jeffrey solo_traveller au
5
Try somewhere else
Pros:

Air conditioning/heating worked well.

Cons:

WiFi poor
Checkin friendless. Front door locked. Poor signage. Unwelcoming.

2026-05-27 via Nuitee
C
Chris solo_traveller au
7
2026-05-26 via Nuitee
J
Julie solo_traveller au
8
Perfect location
Pros:

Very clean

2026-05-26 via Nuitee
D
David couple au
8
Was great
Pros:

The layout of room was great

Cons:

Lift to car park didn’t work and still had to pay for parking

2026-05-26 via Nuitee
M
Megan solo_traveller au
5
Pros:

Close to the convention centre and CBD.

Cons:

Unit walls were dusty, and the hot water was not hot. Some maintenance is needed on internal door handles and kitchenette.

2026-05-26 via Nuitee
F
Francesco solo_traveller au
7
2026-05-25 via Nuitee
T
treena family_with_children au
5
Okay
Pros:

Nice large room & pool

Cons:

Renovations lifts broken , room was a bit dirty & no room service Monday morning , spa out of order

2026-05-25 via Nuitee
M
Michelle B solo_traveller au
10
Close to hospital
Pros:

Close to Tram & Royal Adelaide Hospital. Spacious, balcony was nice. Being able to wash my clothes in the room. Kitchen with dishwasher.
Spa bath in room. The breakfast voucher was awesome!

Cons:

Dryer was inefficient & soooo loud. I ran it for 3hrs & my clothes still weren't dry. Shower over bath is always a bit of a safety hazard.

2026-05-25 via Nuitee
J
Jay extended_group au
8
2026-05-25 via Nuitee
J
Jazmin98 solo_traveller au
10
Pros:

Lovely room

Cons:

Not soundproofed

2026-05-21 via Nuitee
H
Helen solo_traveller au
9
Pros:

The pool and sauna were a real bonus.

Cons:

Check in and check out were both very slow.
I didn't see anyone book in smoothly. Lots of searching on the computer for lost bookings or not recognising pre payment had been taken etc.

2026-05-20 via Nuitee