Hilton Garden Inn Birmingham/Lakeshore Drive

Hotels
•
Hilton Garden Inn
8.3 (403 reviews)
520 Wildwood North Circle , Birmingham , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Clean rooms
Cons:
Dirty bathroom
Uncomfortable bed
High breakfast cost
Poor maintenance

Categories

Cleanliness
7.78
While many mentioned cleanliness, severe issues were noted with dirty sheets and bathrooms.
Service
9.05
Front desk staff were generally helpful, but issues with maintenance and checkout procedures were noted.
Location
9.29
Location was frequently praised for being convenient to relatives and city attractions.
Room Quality
8.24
Rooms were mostly clean and spacious, but minor issues with comfort and maintenance were reported.
Amenities
7.77
No complimentary breakfast and issues with the coffee were noted, reflecting lower satisfaction.
Value for Money
8.23
Good value considering the location, but lack of services like breakfast impacted perceived value.
Food and Beverage
7.28
Limited offerings and some complaints regarding coffee temperature diminished the rating.
Overall Experience
8.75
Mixed experiences, with positive comments about comfort and staff balanced by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:19

Property Description

Convenient Location and Modern Amenities

Just outside historic downtown Birmingham, the Hilton Garden Inn Birmingham / Lakeshore Drive offers free Wi-Fi, flat-screen TVs, and an indoor pool. The spacious rooms include work desks, MP3 connections, and kitchen appliances for added convenience.

Fitness and Business Facilities

Guests can stay active at the on-site fitness center and utilize the hotel's business center equipped with free Wi-Fi. Whether traveling for leisure or work, the hotel provides facilities to meet various needs.

Dining Options and Nearby Attractions

Indulge in a delicious breakfast at the Great American Grill or unwind with drinks at the Pavilion Lounge. With the Birmingham Zoo and Oxmoor Valley Golf Course just a short drive away, there's plenty to explore near the hotel.

Book your stay at Hilton Garden Inn Birmingham / Lakeshore Drive for a comfortable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 403 reviews
Cleanliness: 7.78
Service: 9.05
Location: 9.29
Room Quality: 8.24
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.75
J
Jeff • couple • us
10
Place is immaculate comfy and safe!
Pros:

We have stayed at several places in the area for the last 20 years. This was our 1st time here. We will only stay here from here out! Last place we found a crack pipe under the chair that was the final straw! This please is immaculate, beds are comfy and it actually smelled nice I the building. My only suggestion is a trash can near exits due to lazy people placing paper cups in the bush.. 😑

Cons:

My only suggestion is a trash can near exits due to lazy people placing paper cups in the bush.. 😑

2026-05-17 • via Nuitee
J
Jacquiece • couple • us
10
2026-05-11 • via Nuitee
V
Victoria • family_with_children • us
5
Not staying here again
Pros:

Bed was comfortable

Cons:

Room was not clean

2026-05-11 • via Nuitee
C
Carolyn • couple • us
9
2026-05-11 • via Nuitee
C
Curtessa • family_with_children • us
9
2026-05-04 • via Nuitee
A
Amy • couple • us
7
Location was convenient, people was nice just needed more, room need a little more attention.
Pros:

All the staff was super nice but not enough.

Cons:

Outside was very clean and there was everything you need around the hotel. The inside of the room had everything you needed but need a little TLC. The bathroom was in really poor condition. The door handle was loose and door needed painted. The shower doors didn’t close all the way and needed more cleaning. I was in room 314.

2026-05-03 • via Nuitee
S
Shelly • family_with_children • us
10
2026-04-30 • via Nuitee
A
Anne • couple • gb
9
Excellent!
Pros:

Staff were lovely and very helpful

Cons:

N/A

2026-04-28 • via Nuitee
E
Elizabeth • family_with_children • us
8
Came for the weekend to relax and that'a exactly what I did, will be coming back to this location.
Pros:

The location was clean and inviting. When you walk into the lobby you were immediately greeted by staff. The room was clean and cozy. The staff was friendly and professional. Was able to check into my room with no hassles. Process was easy and convenient.

Cons:

Having a plumber on site on the weekends. Had a plumbing issue and was told the plumber/maintenance was there. But other than that enjoyed my stay.

2026-04-27 • via Nuitee
E
Elizabeth • couple • us
10
I stay at all the Hiltons
Pros:

Very clean and very friendly staff. Bartender was so sweet but I can’t remember her name. Front desk lady so sweet .

Thank you

Cons:

I loved it all

2026-04-24 • via Nuitee
J
John • couple • us
10
2026-04-24 • via Nuitee
W
Wanda • extended_group • us
10
2026-04-20 • via Nuitee
D
d42b9497569d71b3cb7865304cc8112f • couple • us
6
2026-04-18 • via Nuitee
1
15ded0270c5a7143c3e8cc18ffbb973d • solo_traveller • us
9
Nice place
Pros:

Wifi was fast enough to do some online gaming.

Cons:

NA

2026-04-15 • via Nuitee
H
Hall • extended_group • us
10
2026-04-06 • via Nuitee
A
ALECIA • extended_group • us
8
2026-04-02 • via Nuitee
S
Stephanie • family_with_children • us
7
2026-04-02 • via Nuitee
N
Nitesh • solo_traveller • in
1
Pros:

Location

Cons:

Gave double booking on same room and someone entered my room.
Did not give invoice on check out. No invoice received until today

2026-04-01 • via Nuitee
D
Deirdre • solo_traveller • us
10
2026-04-01 • via Nuitee
C
Cassandra • extended_group • us
9
Cons:

Didn’t have continental breakfast

2026-03-30 • via Nuitee