Extended Stay America Suites - Santa Barbara - Calle Real

Hotels
Extended Stay America Suites
6.8 (527 reviews)
4870 Calle Real , Santa Barbara , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Nice staff
Cons:
Cleanliness issues
Poor food quality
Service complaints

Categories

Cleanliness
6.19
Several reviews mentioned outdated and unclean facilities, such as old items in the room and a clogged toilet.
Service
7.16
Mixed sentiments, with some guests mentioning helpful staff, but a notable complaint about poor service upon arrival.
Location
8.7
Consistently highlighted as a positive aspect, with convenient access to shops and attractions.
Room Quality
6.65
Reviews indicate issues with room maintenance and amenities, such as a malfunctioning microwave and noisy neighbors.
Amenities
6.18
Several mentions of lacking amenities, such as inadequate breakfast and missing items like a coffee maker.
Value for Money
7.14
General agreement that the experience did not match expectations for the price paid, but some guests found it acceptable.
Food and Beverage
5.19
A consistent complaint about breakfast offerings being minimal and unsatisfactory.
Overall Experience
7.16
Overall sentiment was mixed, with highlights on location but significant complains regarding services and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:48

Property Description

Convenient Kitchenettes
Each room at Extended Stay America - Santa Barbara - Calle Real boasts a fully equipped kitchenette, perfect for longer stays. With a stove-top, microwave, and refrigerator, guests can easily prepare their meals just like at home.

Complimentary Amenities
Guests can take advantage of the free WiFi and 24-hour reception, ensuring a seamless stay. Enjoy a grab-and-go breakfast with a variety of options, from breakfast bars to hot cereal, to start your day right. Plus, weekly housekeeping services are included at no extra cost.

Prime Location
Situated near top attractions like the University of California Santa Barbara and Stern's Wharf, this hotel offers convenience and comfort. With free on-site parking, exploring the area is easy and stress-free.

Book your stay at Extended Stay America - Santa Barbara - Calle Real for a relaxing and convenient experience.

Important information:

Please note that housekeeping service is offered every 14 days. For a stay of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 527 reviews
Cleanliness: 6.19
Service: 7.16
Location: 8.7
Room Quality: 6.65
Amenities: 6.18
Value for Money: 7.14
Food and Beverage: 5.19
Overall Experience: 7.16
A
Amanda solo_traveller us
3
Not pleasant
Pros:

Would not use the hotel again.

Cons:

No breakfast. Front desk manager woke me up at 7 am telling me to leave.
Paid on Booking .com previous night on my card. I arrived at 1 am and only slept 6 hours and got a very rude manager telling me she didn’t see my reservation. I showed her the confirmation from my phone. Her system was having issues with Booking .com even thought $250 was taken from my card.

2026-06-20 via Nuitee
V
Vieira extended_group br
10
Muito bom
Pros:

Ótima experiência

2026-06-16 via Nuitee
J
Joy solo_traveller us
9
2026-06-16 via Nuitee
F
Fernando family_with_children us
7
2026-06-15 via Nuitee
C
Cathy couple us
3
2026-06-12 via Nuitee
C
Cody solo_traveller us
1
If you just need a place to stay it will work
Pros:

The room was dirty, hair in the bed and on the towels and in the shower.

Cons:

Cleanliness of the room

2026-05-31 via Nuitee
J
Jennifer couple us
8
Building dark and drab. Staff extremely kind. A young man recommended Butterfly beach which we loved
Pros:

The staff was very friendly they were just often difficult to locate. Aka rarely at the front desk

Cons:

Overall environment is rather drab

2026-05-30 via Nuitee
J
James solo_traveller us
10
2026-05-29 via Nuitee
B
Braedon couple us
2
Smelly and felt unsafe
Pros:

Clean bed

Cons:

Rooms were stinky had to switch rooms. Drug addicts passed out outside.

2026-05-28 via Nuitee
J
Jeffrey solo_traveller us
8
Pros:

Very helpful in all my questions and getting a refund on my double billing issue

2026-05-23 via Nuitee
R
Randy couple us
5
Big change from past stays for the unfortunately for the worst, sorry to see the decline in this hotel we will not stay
Pros:

Nothing

Cons:

Overpriced will not stay here again

2026-05-20 via Nuitee
J
Jasmine solo_traveller us
7
2026-05-20 via Nuitee
R
Ruslan couple us
10
Pros:

"I had a wonderful one-week stay at this hotel in Santa Barbara! I stayed in room 328, and the facilities were great and everything was very clean. I especially want to praise Sara at the front desk. She was so helpful and kind, assisting me with all my questions. Highly recommend!"

2026-05-12 via Nuitee
C
Cynthia solo_traveller us
7
2026-05-02 via Nuitee
S
Simon solo_traveller us
1
I was overcharged by 4 nights and not given a refund when checking out early.
Cons:

I was overcharged by 4 nights and not given a refund when checking out early.

2026-04-26 via Nuitee
M
Melissa family_with_children us
7
2026-04-19 via Nuitee
E
Elena family_with_children us
3
Find another option for the money
Pros:

There was coffee, tea, and packaged snacks (muffins, fruit bars, and instant oatmeal) available in the morning. Room comes with a mini kitchen, and staff provides items like silverware and bowls/toaster to use. Hotel has a spacious parking, and conveniently located near highway.

Cons:

Room had a smell of mildew or something terrible. Sheets didn't feel clean, and so the rest of the room. Beds are not mounted to the floor and move around which almost caused an injury.

2026-03-31 via Nuitee
J
JOHN solo_traveller us
1
Very disappointed with the whole stay, almost $300 for one night stay, felt like I was staying at a $60 hotel. Yeah Sant
Pros:

The staff was very nice. That was the only thing I could say good about this place.

Cons:

1. Hotel smelled “musty” on entry
2. Turned the heater on, instantly the smell of something burning, smoke smell, had to turn off was causing me to cough excessively
3. There was no shampoo, just a 50 cent size soap bar
4. Mattress was thin and bed was made with a sheet and a thin blanket, felt very old and used
5. Outlets are few, one sparked when plugging in charger, one outlet was damaged looked like I fire waiting to happen
6. Light next to bed did not work
7. Sink in bathroom was very slow to drain and had particles floating when backing up
8. The floor was sticky when walking barefoot
9. The card reader was very temperamental to open

2026-03-30 via Nuitee
J
Jason couple us
10
2026-03-29 via Nuitee
T
Thomas couple us
10
2026-03-28 via Nuitee