Harbour Heights Hotel

Hotels
8.3 (1397 reviews)
73 Haven Rd , Poole , gb
+44 845 337 1570

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Lift / Elevator
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Review Highlights

Pros:
Good location
Friendly staff
Beautiful views
Cons:
Room quality could improve
Some amenities lacking

Categories

Cleanliness
7.61
While the rooms are generally clean, some guests noted issues like noise and dated decor, indicating areas needing improvement.
Service
8.88
In general, staff service was described positively, with many guests noting friendly and helpful attitudes.
Location
9.12
Numerous reviews highlighted the excellent location and stunning views, making it a strong point for the hotel.
Room Quality
7.87
Some guests found the rooms to be dated or noisy, but others noted room size and comfort levels as positive factors.
Amenities
8.1
Amenities like parking and bar service were praised, though some noted a lack of additional facilities.
Value for Money
8.36
Guests felt the prices matched the quality received, though some suggested improvements would enhance overall value.
Food and Beverage
8.11
Reviews were mixed regarding food quality, with some excellent meals mentioned, but issues like cold breakfast were noted.
Overall Experience
8.38
Mixed experiences but overall a pleasant stay frequently mentioned; good for repeat visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:08

Property Description

Luxurious Nautical Theme Rooms
Indulge in boutique rooms at Harbour Heights Hotel with elegant nautical decor, air conditioning, and private spa baths for a truly relaxing stay.

Culinary Delights
Savor the finest Italian cuisine at The Amalfi View Restaurant or immerse yourself in Asian flavors at Ocean Palace, both offering stunning views of Poole Harbour.

Scenic Views and Tranquil Surroundings
Enjoy panoramic sea views from the landscaped terrace, explore nearby attractions like Brownsea Island, and experience a peaceful setting just outside Poole center.

Experience luxury, culinary excellence, and breathtaking views at Harbour Heights Hotel. Book now for an unforgettable stay!

Important information:

Kindly note that this hotel can cater for guests with disabilities, please contact the hotel directly to ensure your requirements can be met.

Advance booking is required to guarantee a table at the restaurant.

Upgraded rooms with harbor views and balconies are available on request, subject to availability and an additional charge. Please request when booking.

Please note that the hotel regularly hosts functions, so some noise may be experienced at weekends.

Please note that the BBQ facilities are for group functions only, and guests are not permitted to bring their own food.

When booking more than 6 rooms, a GBP 50 nonrefundable charge per room is required.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BOH

Location

Guest Reviews

8.3
Based on 1397 reviews
Cleanliness: 7.61
Service: 8.88
Location: 9.12
Room Quality: 7.87
Amenities: 8.1
Value for Money: 8.36
Food and Beverage: 8.11
Overall Experience: 8.38
M
Mary • couple • gb
6
A hotel with a great view which could be so much better
Pros:

The hotel is in a stunning location with fantastic views overlooking the beautiful bay

Cons:

Considering that it charges 5 star prices, it felt very much 3 star

2026-08-22 • via Nuitee
S
Shannon • family_with_children • us
5
Old and out of date but good views
Pros:

View

Cons:

The room was so old and bed was small.

2026-08-21 • via Nuitee
L
Liz • couple • gb
5
Don't eat here if you have a food intolerance, they couldn't be bothered to help
Pros:

The air conditioned room. The gentleman on the front desk was excellent, extremely helpful. He helped us find an evening meal when the restaurant could not accommodate a gluten and dairy intolerant guest (despite being informed prior to arrival). This gentleman was great, very helpful.

Cons:

The chef had no desire to help with a gluten and dairy intolerant guest. I advised them at least a week before of this requirement and there was only one item on the menu that could be eaten - a salad. The chef could not be bothered to try and help at all. We ended up going elsewhere with a very late booking. The gentleman on the front desk was great, he organised the booking and the taxi. But the chef, and restaurant staff could not be bothered. Not what I would have expected from a 4 star establishment.

2026-08-20 • via Nuitee
A
Aimee • family_with_children • gb
8
2026-08-18 • via Nuitee
J
Jelena • couple • gb
8
Pros:

Great location with a beautiful terrace and amazing views. We booked dinner on the terrace, and everything was outstanding — the food, the view and the service were all excellent.
The bar, restaurant and reception staff were all very friendly and welcoming. The room was comfortable and, most importantly, had air conditioning!

2026-08-17 • via Nuitee
H
Hazel • extended_group • gb
10
Pros:

Breakfast was ok, nice choices , tables very clean
Tables spaced out nicely, lovely view. No long waits
Bedroom was spacious. Light and airy. Very clean
Bed very comfortable. Staff friendly and helpful.
First night

Cons:

Only one small thing, I ordered the pancakes at breakfast, and was dissapointed to find that they were tougth as if they had been a shop ready made ones, I had to leave thom

2026-08-17 • via Nuitee
L
Laura • solo_traveller • gb
8
Lovely, relaxed two day stay
Pros:

Very comfortable bed, great view over the harbour. Great location for the beach. Very helpful and friendly staff. Casual atmosphere. AIRCON!!!!

Cons:

Needs a little TLC here and there, minor maintenance. ie specifically around the exterior dining area - cobwebs etc.. Paint peeling here and there. But overall its very clean and tidy.

2026-08-17 • via Nuitee
B
Betsan • couple • gb
9
2026-08-16 • via Nuitee
J
Joanna • couple • gb
8
Pros:

The view

2026-08-16 • via Nuitee
L
Lorraine • couple • gb
8
Harbour Heights Highlights
Pros:

The location and the fine dining on the scond night.

Cons:

That there was no swimming pool, although hat was my fault for not reading the facilities correctly.

2026-08-16 • via Nuitee
N
Neil • couple • gb
7
Pros:

The restaurant and the view were really good

Cons:

The room was really tired looking and quite old fashioned for the money

2026-08-16 • via Nuitee
D
Diana • couple • je
7
2026-08-15 • via Nuitee
M
Mark • solo_traveller • gb
5
2026-08-14 • via Nuitee
V
Victoria • couple • gb
5
Great location but dated interiors.
Pros:

Location was amazing

Cons:

Bit dated could do with renovating.

2026-08-14 • via Nuitee
B
Buddhi • extended_group • gb
8
2026-08-13 • via Nuitee
C
Catherine • couple • gb
10
2026-08-13 • via Nuitee
E
Elizabeth • couple • gb
10
The reception were excellent
2026-08-13 • via Nuitee
M
Mark • solo_traveller • gb
9
2026-08-13 • via Nuitee
J
Judy • couple • gg
9
2026-08-11 • via Nuitee
T
Timothy • solo_traveller • gb
8
2026-08-11 • via Nuitee