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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Air conditioning
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Non-smoking throughout
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Concierge service
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Coffee Shop on site
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Security alarm
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
Review Highlights
Categories
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Property Description
Convenient Location
Hotel Palazzo Vecchio, located near Santa Maria Novella Station in the heart of Florence, offers easy access to the city's historic center.
Comfortable Accommodation
The well-kept rooms provide a comfortable stay, complemented by a delicious continental breakfast served in the charming breakfast room each morning.
Local Recommendations and Dining
Benefit from abundant tourist information and friendly staff recommendations, ensuring you make the most of your time in Florence. Indulge in authentic Tuscan cuisine at a nearby restaurant for a truly immersive experience.
Book your stay at Hotel Palazzo Vecchio today for an unforgettable Florence getaway.
If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.
When traveling with pets, please note that a fee of 15 EUR per stay is applied. Maximum number of pets allowed is 2.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. No extra charges.
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Parking
Private parking is possible on site (reservation is needed) and costs EUR 20 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Perfect location just across the street from SMN train station. It’s minutes walk to the downtown too. This makes it super easy to hop on the train and bus for the day trips to nearby towns. The hotel provides 24-hour front desk service. The staff greets you in and out which makes you feel warm and welcoming. Buffet breakfast is sufficient.
The property is in old conditions in general and can use some renovations.
Tutto ok
Nulla
Well situated for the station.
Reception was helpful explaining a map of town
As advertised my room had kettle, mini fridge (on the floor) safety deposit box.
It is true that the hotel has a lift to upper floors but it must be mentioned that entering the hotel is up awkward steps without a ramp.
I knew my single room would be small, but the window had frosted glass and the window catch was ancient and broken, so sadly it was effectively a window-less room.
Poor sound insulation: my bed was badly located along the wall next to the neighbour's bathroom / toilet.
Key access, not keycard.
Constant (too) loud music at reception should be lower volume.
Hotel Palazzo Vecchio was very handy to both the train station and the markets and Piazza. The staff were friendly and helpful, and the room and bathroom were great.
There wasn't anything we didn't like.
Location and staff
Shower was not working properly. Staff advised upon check out
Very satisfying
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