Hotel ICON, Autograph Collection

Hotels
•
Autograph Collection
8.9 (707 reviews)
220 Main Street , Houston , US
+1 713-224-4266

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent, memorable service (staff named and praised)
Fantastic, convenient downtown location
Stylish/vintage architecture and ambiance
Comfortable, spacious rooms and bathrooms
Good valet and customer service
Cons:
Misleading / expensive overnight parking and poor transparency
Some dust reported on movable items in rooms
Missing in-room kettle, slippers or bathrobe unless requested
Inconsistent breakfast presentation for some guests
Housekeeping interruption reported early on a holiday morning

Categories

Cleanliness
8
Generally clean rooms reported, but some guests noted dusty items (movable mirror, tissue holder, table) and an instance of housekeeping waking a guest early on checkout day — reduced slightly for these issues.
Service
10
Consistently praised staff: friendly, memorable service, excellent reception (named staff like Holly and Umar highlighted), strong valet and front-desk service; service considered a standout feature.
Location
9.9
Multiple reviews call the location fantastic and very convenient for downtown activities; great proximity is a clear strength.
Room Quality
9.6
Rooms described as spacious, comfortable, with large bathrooms and a vintage/characterful ambiance; overall room quality is strong.
Amenities
8.4
Good amenities overall (valet, concierge, vintage ambiance), but some guests noted missing in-room items (no kettle, missing slippers/bathrobe unless requested), so amenities are solid but imperfect.
Value for Money
7.4
Value reduced by unexpected/high parking charges (guest charged far more for overnight parking than the prominent $20 daily sign) and one guest feeling the parking cost significantly impacted the stay; pricing transparency is a concern.
Food and Beverage
8.5
Mixed reports: one review called the breakfast excellent and varied, another found breakfast presentation below expectation for the hotel's category; overall F&B is good but inconsistent.
Overall Experience
9.4
Strong overall experience with many guests saying they'll return, praising atmosphere, service, and location; a few operational issues (parking transparency, minor cleanliness/amenity gaps) tempered perfection.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Luxury Stay in Houston
Modern Rooms with City Views
Experience Line & Lariat Restaurant
Enjoy 24-Hour Fitness Center
Book now for an unforgettable stay at Hotel ICON, Autograph Collection.

Important information:

Upon check-in, photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Location

Guest Reviews

8.9
Based on 707 reviews
Cleanliness: 8
Service: 10
Location: 9.9
Room Quality: 9.6
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 8.5
Overall Experience: 9.4
W
walker • family_with_children • us
10
Pros:

They offered transportation anywhere within 5 mile radius . Friendly staff they all remembered our names. Food was okay. Great location & I love the ambiance! We will definitely be coming back !!

2026-10-31 • via Nuitee
S
Stuart • solo_traveller • gb
9
2026-10-31 • via Nuitee
L
Leslie Mae • couple • us
9
Pros:

Location. Bed is comfortable

Cons:

Some items in the room are dusty, like the movable mirror on the wall, the tissue holder, the table. Missing slippers and bathrobe maybe you have to request that

2026-10-22 • via Nuitee
J
Jana • couple • us
10
2026-10-19 • via Nuitee
A
Aly Faruque • solo_traveller • mz
9
Muito agradável
Pros:

Espaço muito agradável, num ambiente arquitectónico de um antigo banco. Muito charmoso

Cons:

Pequeno almoço pouco apresentável para um hotel desta categoria

2026-10-12 • via Nuitee
B
BRITANY • extended_group • us
10
I’ll be back !!!
Pros:

Everything

2026-10-09 • via Nuitee
D
Dmitriy • extended_group • us
10
Enjoyed my stay at ICON, cool building, nice amenities, convenient location
Pros:

Stylish architecture and vibes

2026-10-08 • via Nuitee
R
Renee • couple • us
9
Repeat customer every time I come to Houston.
Pros:

Love this place. Full of character and charm. The location is fantastic!

Cons:

Have to pay for parking.

2026-09-17 • via Nuitee
A
Anthony • extended_group • gb
8
Good location comfortable
Pros:

Well located, facilities good staff friendly and helpful. In particular Holly on reception

Cons:

No negatives

2026-09-17 • via Nuitee
I
Ignacio • family_with_children • cl
9
2026-09-15 • via Nuitee
G
Gokce • couple • us
2
Misleading parking charges
Pros:

The rooms were clean, and the bathrooms were spacious. Despite being in a central location, the room was surprisingly quiet. I was staying on the 10th floor, which may have helped with the noise level.

Cons:

I stayed for three nights and paid around $500 for the hotel, but was charged $180 for parking. When I arrived, I was verbally told that parking was $20, which is also what the prominent sign at the entrance advertises: “Daily Parking $20.”

The only place I saw the overnight rate was a small sign inside the garage stating $59 for overnight parking

. This was not clearly communicated to me when I checked in, and the much more visible signage at the entrance prominently advertises $20 daily parking. I find this extremely misleading. Parking ended up costing almost half of what I paid for the hotel room itself.

To make matters worse, on checkout day, housekeeping woke me up at 8:30 AM on Labor Day, while I was still a guest and had not checked out. Being woken up that early on a holiday was completely unnecessary and very frustrating.

For a hotel at this price point, I expect transparent pricing and basic consideration for guests. The unexpected parking charge and the early housekeeping interruption significantly took away from the experience.

If you stay here, I strongly recommend confirming the parking rate and any overnight charges in writing before parking your car.

2026-09-14 • via Nuitee
J
Joshua • couple • us
10
2026-09-11 • via Nuitee
C
Cade • couple • us
10
Will 100% be back
Pros:

Greeted well from check in to check out. Was a vintage vibe but extremely nice. Close to just about everything you could want to do in downtown.

Cons:

No complaints whatsoever

2026-09-10 • via Nuitee
D
Dong • couple • ca
10
2026-09-09 • via Nuitee
F
Floyd • couple • us
10
Weekend Getaway
Pros:

Nice weekend getaway with the hubby.

2026-09-09 • via Nuitee
C
Conley • solo_traveller • us
9
2026-09-08 • via Nuitee
D
Delicia • solo_traveller • us
10
2026-09-08 • via Nuitee
B
Barry • solo_traveller • us
10
2026-09-07 • via Nuitee
J
Jennifer • couple • us
10
Pros:

Great customer service from Valet to check out!

2026-09-01 • via Nuitee
T
Travis • couple • us
8
2026-08-17 • via Nuitee