Homewood Suites by Hilton Anchorage

The location is very convenient - being in midtown. Its surrounded by several food options and in a centralized part of town.
Transitioning from the lower 48, we stayed here for a few months and its the longest I've ever had to stay at a hilton property in general. The experience left me beyond pleased from the hotel management to the front desk experience and customer service experience that Aliyah and Kylie so excellently gave, to the buffet staff and especially housekeeping and the manager who oversees it. They were consistent, kind, personable, and very considerate in how accomedating and easily communicable they all were. The rooms were clean, the requested turn over service was always top notch and quick, the stock of needed material such as dishwasher pods or more soap was always met swiftly. It was a pleasure to stay here and it made me happy to have had the opportunity. Im glad to be a hilton diamond member and to have transitioned to the state with their hospitality and support

It was not far from the airport and the exterior looked well maintained..
Staff were very friendly

The room was big and spacious and clean.

Room was very welcoming. Abi was very helpful.

One of the worst customer service experiences in recent memory. Have been a high volume Hilton customer since 1993 and earned lifetime Diamond status about 12 years ago. That did not help one bit with this stay. 3 night stay for which I requested housekeeping on 3 separate occasions and received NONE. Poor management? I’m not sure but this is a first and last time at this property. This is a shame because it’s actually a nice property aesthetically.

This hotel is our favorite in Anchorage. Aleah at the front desk is always helpful and friendly, and Karan in the kitchen makes sure the breakfast is hot and delicious.

breakfest

Karan was an excellent host at the Wednesday managers hour. Great employee and the soup he made was some of, if not the best I have had. Friendly, courtesy and an all around great employee.

Great staff!

Great breakfast, clean room

We had a Staycation & enjoyed the hot tub & the room was so clean! We loved the room and the breakfast. We also were so impressed by the friendly staff.
Manager KJ was super helpful and made our stay so easy and enjoyable. We are coming back again!

Kayla greeted us at the front desk when we walked in. She was ever helpful and did a fantastic job getting us checked in. She also recommended places to eat at. Thank you, Kayla!

Had an awesome weekend very relaxing got away from the daily grind felt like I was in another city. Customer service was on point. Love the location. Without a doubt it will be back and stay there again.

What a pleasant hotel stay, I must say. All the staff was friendly and very accommodating. My room was very clean and smelled good. Upon checking out I actually got the pleasure of meeting the Assistant General Manager KJ. He asked about my stay, making sure I was satisfied and he even helped me with my luggage to my car. Thank you Homewood Suites-Anchorage. And high five to Manager KJ for closing the deal on a most comfortable stay. I will be back.

Hotel was clean, breakfast was great. Employees were polite and so helpful. Even the General Manager KJ helped me with my luggage because I am an elderly lady and I was struggling. He was so kind and invited me to a Wednesday Social. Thanks KJ, it's the little things that make a stay most memorable. I will definitely be back.

Kayla absolutely made my stay amazing and made me a loyal patron of Homewood suites going forward. Her customer service was pure excellence. She is a consummate professional, kind, efficient, and an asset to this company. My room was beautiful and my stay was perfect. Thank you Kayla for going above and beyond and being the picture of what customer service should be.