Super 8 by Wyndham Henrietta/Rochester Area

Hotels
Super 8
7 (1091 reviews)
1000 Lehigh Station Road , Henrietta , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable
Spacious rooms
Cons:
Dirty rooms
Poor breakfast service
Unprofessional staff

Categories

Cleanliness
5.64
Several reviews mentioned dirty rooms and unclean bathrooms.
Service
8.11
Mixed reviews on service; while some reviews mentioned unprofessional staff, others noted attempts to help.
Location
7.65
Convenient location, but not universally praised.
Room Quality
6.6
Issues with rooms being dirty and plumbing problems were noted.
Amenities
6.63
Complaints about lack of expected amenities like breakfast.
Value for Money
8.09
Some value noted; however, mixed perceptions of fairness for paid amenities.
Food and Beverage
5.64
Numerous complaints about the absence of promised breakfast.
Overall Experience
7.61
General sentiment includes significant frustrations, but some positive points noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:42

Property Description

Convenient Location
Located near Interstate 390, the Henrietta Super 8 offers easy access to key attractions like the Rochester Institute of Technology and Marketplace Mall.

Comfortable Rooms
Enjoy a comfortable stay in our bright rooms equipped with free Wi-Fi, cable TV, and coffee making facilities. Relax in a cozy setting with wood furnishings and a work desk.

Complimentary Amenities
Start your day right with a complimentary continental breakfast and take advantage of our 24-hour front desk, laundry facilities, and business services.

Book now for a pleasant stay at Super 8 - Henrietta, where convenience meets comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROC

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 1091 reviews
Cleanliness: 5.64
Service: 8.11
Location: 7.65
Room Quality: 6.6
Amenities: 6.63
Value for Money: 8.09
Food and Beverage: 5.64
Overall Experience: 7.61
W
Werle couple us
8
Good stay.
Pros:

This was a great stay. It was clean and comfortable. Appreciated the breakfast.

Cons:

I think the outdoors needed to be picked up . Garbage laying around in the lot. This could have been blown over however; construction going on around the building.

2026-08-20 via Nuitee
R
Rolando solo_traveller us
5
Pros:

That they were able to book me two room because they never found the booking.com reservation

Cons:

Booking .com
They could not find my reservation thru you I had to book it in person n thank God they were able to give me 2 rooms but it cost me more. Cause of booking .com who I will have to rethink about booking with booking.com again which I might not

2026-08-20 via Nuitee
W
William family_with_children us
5
Ripped off from not having the Free Advertised Breakfast and poor communication regarding cleaning
Pros:

It was close to where I needed to be and the price

Cons:

The website says free breakfast and there was no free breakfast or any breakfast for that matter. When asked about the breakfast they told me they have not had it for 4 months or more (but yet it is still on their website!) I feel ripped off because of this. I had to spend $50 a day for breakfast for three people every day (That's $150+). They only clean your room upon request but fail to tell you that at check-in. Three days and they never cleaned our room. The bathroom door looks like some one punched it. The toilet needs to be anchored down. TV reception was horrible.

2026-08-19 via Nuitee
V
Verbova solo_traveller us
2
Cons:

I reserved a room for 4 people and got just 2 towels. Room was dirty. The hotel discontinued breakfasts and didn't let us now about that. Tv remote control didn't work.

2026-08-18 via Nuitee
K
Kelly solo_traveller us
9
Pros:

Area & Price

Cons:

Slower drain, bathroom door knob needs maintenance to secure tighter.

2026-08-14 via Nuitee
V
Vijai Krishna prakash family_with_children us
3
2026-08-12 via Nuitee
Z
Zoynet couple us
5
2026-08-10 via Nuitee
C
Corey solo_traveller us
1
Pros:

Nothing

Cons:

They did not check me in

2026-08-10 via Nuitee
M
Makuch solo_traveller us
8
Pros:

Close to Thruway and other animenties.

Cons:

Everything was fine.

2026-08-08 via Nuitee
T
Tae Sung family_with_children ca
2
2026-08-04 via Nuitee
B
Brian couple us
10
Very un-eventful. Hotel is fine.
2026-08-02 via Nuitee
R
Ronald couple us
7
2026-08-02 via Nuitee
M
Magdalena family_with_children us
6
it was ok for the price
Pros:

Good price, place to sleep.
Room was ok, a lot of garbage at sides entry, that hallway and stairs carpets have to be updated. price was lower so do not expect luxury

Cons:

full garbage cans, dirty site entry

2026-08-02 via Nuitee
A
ANGELICA solo_traveller us
3
Pros:

Didn’t care for it much

Cons:

The room smelled like cigarettes

2026-07-25 via Nuitee
S
Srisudha family_with_children ca
3
2026-07-23 via Nuitee
S
Santosh couple us
10
2026-07-22 via Nuitee
J
Jacquard solo_traveller us
4
2026-07-18 via Nuitee
T
Teedgra extended_group us
1
Pros:

Location

Cons:

Room

2026-07-17 via Nuitee
M
Miguel family_with_children us
1
No volveremos a ese hotel
Pros:

Llegue allí y lo que habían a los alrededores del hotel personas fumando mariguana y tomando cervezas,luego me enteré que son personas que viven en el hotel.el aire acondicionado se prendía y se apagaba volvía a prender cada media hora fue terrible la calor no pudimos dormir bien,una noche pésima y el aire ellos lo controlaron de esa manera nosotros no podíamos arreglar ese problema.

Cons:

Pésima estancia..

2026-07-16 via Nuitee
C
Clugstone solo_traveller us
8
Pros:

It was quiet and everyone was friendly.

Cons:

The fact that there was no breakfast at that facility and had to get tickets to go somewhere else and their breakfast sucked

2026-07-07 via Nuitee