ibis Styles Bournemouth

The cost of £15 per day was extortionate for parking. There was mention of a restaurant for light meals in the evening in the restaurant but when mentioned at reception was told they are not doing meals but were told we could use the other hotel across the road. This was never mentioned on the website. No charging point in the bathroom for electric razor or toothbrush which meant we had to go out and purchase an adapter. The light and fan operation, which would switch off after sensing no movement, so when using the toilet would turn off and leave you in darkness, which would mean you having to open and close the door. Wooden sticks in stead of spoons made making tea and putting tea bag in the bin awkward. We noticed stains on the carpet in this area which is obviously drips from previous tea bags. There were 2 cracks in the wash basin, 1 crack on the toilet pan and a badly cracked tile on the tiled shelf.

There is no light switch for the bathrooms, they come on by sensor which is over sensitive and would come on even if you were passing the toilet with the door shut. One of them took ages to turn off again. If either me or my husband needed the bathroom in the night it really disturbed the others sleep. The air con unit was so loud. You could tune it out but it would cut out and start up again which woke us up.

Only one side of the bed had a bedside table and lighting configuration was weird with one side having a reading light and the other having a round bulb hanging down, the lights by the bed weren't independently wired so lights were on or off. Generally the lighting in the room hadn't been considered.

Since booking in March the car parking price increased from the £10/day advertised to £15.

Additionally breakfast had increased from £7.50 to
£12 50. When I queried this I was told they had taken over 2 weeks ago hence the bump in price as they now offered "a cooked breakfast". Their idea of a cooked breakfast and mine do not tally.
We ate breakfast there the first day. The scrambled eggs were grey, the sausages looked anemic and I would question how much meat was actually in them. I only know what I was drinking was coffee because the machine told me it was. I would honestly recommend that anyone staying here avoid the breakfast at the hotel and eat out. (Norwegian Wood Cafe is a 5 min walk, it's cheaper and so much nicer).

The Ibis Styles Bournemouth is a budget hotel but with extra costs it's not that budget friendly.
We are coming back tomorrow Bournemouth later this year and I won't be booking here again.

Nothing to complain to be honest

Room decor was dated, shower temperature was cold, parking at hotel was £15 per day and the spaces are so narrow !

Carpet was very stained, bedside lights did not work, no drinking water in bedroom, bathroom lock broken, expensive parking for clients, staff not friendly.

Teníamos reservada una habitación triple. Cuando llegamos no había ninguna disponible y tuvimos que dormir en una doble los tres en una cama. La habitación era bastante cutre además. Seguro que la peor que les quedaba. Les pedí un descuento al menos y lo único que me dieron fue dos consumiciones en el bar. Absolutamente lamentable el descontrol de la recepción. Al día siguiente sí nos pusieron en una triple (gracias a Alberto, un español encantador que hacía las habitaciones), pero no es forma de resarcir al cliente si te has equivocado. Falta de profesionalidad total. Por lo demás el hotel está escaso de limpieza. Qué te cobren el parking cuando no hay vigilancia en él y se aparca perfectamente en la calle es de risa. El desayuno aceptable para el precio.

No soap in the bathroom which l raised with the front desk and was told that housekeeping was closed until the morning. I was not accepting this due to basic hygiene of hand washing and toucj points throughout the room we were given some liquid soap in a sauce bottle. The soap was never replenished during our 3 night stay. Our room was never made up over the duration either no reason or apology given. We had to ask the front desk for coffee and tea and toilet tissue daily.
The room was compact which we were aware at the time of booking as it was purely for a place to sleep. However storage for our clothes we had a small clothes rail with one hanger.
The stairwell to the third floor had a light out which was extremely difficult to navigate in the hours of darkness a major heath and safety issue, again raised with the front desk and this was out for the full duration of our stay. This hotel shows all the signs of a poorly managed franchise of the Ibis brand. We will never stay here again.

Very dated, awful view, parking was stated to be £10 but it’s now £15

Though dog friendly , it didn’t have a dog waste bin nearby outside, and there was not one close by.

There were what looked like tea stains on the carpet and the bottom of the bathroom door was swollen and the laminate peeling off due to the poor design of the shower lay out. Air conditioning also broke during our stay and it took longer to fix than anticipated and the communication around that was poor.