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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Bar
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Fax/photocopying
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Golf course
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Bowling
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Billiards
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Squash
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Street parking
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Beachfront
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Concierge service
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Special diet menus - on request
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Outdoor pool - seasonal
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Kid meals
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Snack bar
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Plunge pool
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Shallow end
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Fitness classes
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
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Themed dinner nights
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Stunning Seafront Location
Embrace breathtaking views of Bournemouth Bay from Ocean Beach Hotel & Spa's outdoor pool and sea-facing rooms.
Luxurious Amenities
Indulge in en-suite bathrooms, TVs, and complimentary tea/coffee facilities in every room. Enjoy discounted 3-course dinners and international cuisine at the Italian Cafe and Lounge.
Relaxation and Recreation
Unwind at the Oceana Day Spa or access the leisure club with indoor pool and mini gym at the Suncliff Hotel. Outdoor pools, restaurants, and bars within the resort offer ultimate relaxation.
To experience seaside luxury and relaxation, book your stay at Ocean Beach Hotel & Spa today.
The Ocean Beach Hotel & Spa has a solar heated outdoor pool. During the winter months this is closed but guests are welcome to use the indoor pool sauna and mini gym in the Suncliff Hotel which is directly next door. Please note that restricted opening hours and age limitations apply for the outdoor pools.
If dinner is not requested upon booking then there will be an extra charge in addition to the stated amount.
Please note that onsite parking is limited and offered on a first-come, first-served basis and chargeable at £12.00 per car per night. Street parking on the seafront is available via pay and display machines. It is not possible to reserve parking prior to arrival.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by Central Reservations. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
For all payments made and booking types the card holder must be present on check in and the same card must be presented for a security swipe via chip and pin on arrival, failure to provide the same card will result in the payment being refunded to the original card and an alternative payment method requested before check in will be permitted. The property reserves the right to charge bookings in full up to 48 hours prior to arrival during weekends and peak times regardless of reservation policies.
Please note only one small dog (under 10 Kg) is allowed per room, at an extra fee of GBP 20 per night. Please note dogs are not allowed in the common areas, with the exception of guide dogs. Please note that cats or any other type of pets cannot be accommodated at this property.
At least one guest per room must be over 18 years of age, minors are not permitted in their own accommodations without prior consent of the hotel.
Please ensure the correct occupancies are selected on booking, failure to do so may result in your check in being refused. Identification will be required for age verification purposes.
All bookings of 6 or more rooms booked together will be treated as group bookings as per Oceana Hotels’ policy. Group bookings will be contacted within 7 days of making the reservation and will be treated as advance purchase bookings. The full nonrefundable payment will be required within 7 days of the reservation being made, no cancelations, modifications or refunds will be permitted for any group bookings. These group terms and conditions override any rate policy that has been booked. In case of payments not received within 7 days of the booking being made, the Hotel reserves the right to cancel the booking without any liability or further communication.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Jan 29, 2027 until Mon, Feb 1, 2027
Sauna is closed from 2027-02-01 until 2027-01-29
Fitness center is closed from 2027-02-01 until 2027-01-29
A deposit may be required at the property.
Location
Guest Reviews
Hotel on sea side
Room wasn't clean
The carpet had stains
The shower mat had mould
There was no water pressure, last day I couldn't even take a shower, tap fully opened but no water was coming
Tv not working, told reception but after 3 days no one come to fix
The room was clean at the Suncliff, the view was great, the food and staff at the Cumberland were lovely and the Spa was nice. The room was lovely and quiet.
A few hours before we arrived we were told that our room had been double booked and we were to move from the Oceana to the Suncliff. As compensation we were upgraded to a sea view. This was great and not a problem. We had booked a spa package and had planned to swim, have the treatment and then use the sauna. Just before we arrived I had another email to say the pool was out of order. On arrival we were told that the sauna was open. After our treatment we went to use the sauna and it was closed… very disappointing as this was part of the reason for choosing this hotel. We had also booked dinner, bed and breakfast. We were told that the restaurant in the Suncliff was shut that day but we could eat in their pub. Not ideal as we were expecting (and had paid for) a 3 course meal. Anyway, went up to the bar to order and were told that actually we had to eat at the Oceana as that was where we were originally booked. Walked over there at 7:20 to be told that they had just shut their kitchen as they had had a coach party in and we would have to go to the Cumberland. Turned up at the Cumberland and they didn’t know anything about it. They were however very accommodating and the most professional staff we had dealt with all day and gave us a table. The restaurant and food were lovely. Overall we had a nice room and an excellent meal. However some of the staff were not particularly accommodating or even apologetic about the unavailable facilities or lack of communication regarding our meal. .
The location
We had to go next-door to hotel for nicer conveniences.
WiFi was okay
The bed was squeaky and sunk once you sat or laid on it
The TV is outmoded
Location and staff were friendly.
Very thin bedding, very cold during the night. Ordered a pizza at the desk. I had to come back down to collect it. Probably the worst pizza I’ve ever seen. Pick up a slice and all the sloppy sauce base a cheese slid off, couldn’t eat it. Left it in the bathroom all night.
Carpet and furniture looked tired, as did the remote for the TV I had to call front desk to send someone up to get the TV turned on.
I suppose that’s what you get for £57 a night.
The photos on booking ,com look inviting book in reality very poor,
Great service all round
Nothing nice about this hotel staff was awfully rude
Room was disgusting no running water in tap toilet blocked bathroom door wouldn’t shut
Location
Shower was basic & television difficult to watch as little movement from
The wall to watch tv from
Bed
We liked the location. The beds were comfortable.
Tea and coffee provided.
There is a lift.
The staff were miserable from the start, we felt like walking away from the first check-in. No welcome, no smile.
First walking in it looked very modern but it is very tired, especially our room.
The bathroom door didn't shut. The toilet took several times to flush.
The shower , over the bath, had a curtain which had to cover the taps to stop the water going onto the floor, so could not access the taps easily. The curtain stuck to us.
Our TV was not watchable, we missed our favourite programmes. Outside our room was cables everywhere that didn't give an impression of the place being looked after to us.
There had been repairs but not finished to an acceptable standard.
The chairs in the lounge bar area needed a clean.
Overall the decor needed refreshing in areas.
We left one night early.
We did over hear a conversation, argument with another guest about some damage accident that happened to a wall in his room. He had repaired it with polyfilla. But they charged him another night to pay for putting it right, it had to be painted. I don't know the full story but if correct I think this is out of order as accidents happen.
The hotel next door is lovely, they are sister hotels. They offered us a room there, gave us tea and toast. The carvery in the sister hotel is lovely.
The location, the restaurant and staff. The price was much cheaper.
Hot water wasn’t properly working in the shower.
The Location is a perfect Location
To make sure your lefts working and the rooms are so bad
I am very dissatisfied with my stay at your hotel.
The room was very cold, and the radiator stopped working from that day onwards. As a result, I became ill.
In addition, the water pressure in the shower was very low, which made showering uncomfortable.
To make matters worse, I was charged an extra £10 when checking out, which I was not happy about.
Overall, my experience was very disappointing. I would appreciate an explanation for these issues and a refund of the additional £10 charged to me.
Staff were polite and it was good position for walking
No food on offer in the evening unless you went to the next hotel which was part of them
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