Hotel Porto Mare - PortoBay

Hotels
Porto Bay Hotels & Resorts
9.4 (1744 reviews)
Rua Simplicio Passos de Gouveia, 21 , Funchal , pt

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Beautiful outdoor spaces
Varied and plentiful breakfast
Cons:
Excessive charges for drinks
Some guests were noisy

Categories

Cleanliness
9.43
The reviews indicate clean and comfortable bedrooms.
Service
9.9
Staff is friendly and helpful, contributing positively to stay.
Location
9.94
The hotel is optimally located, easy access to public transport.
Room Quality
9.39
Modern and upgraded facilities were highlighted positively.
Amenities
9.42
Spa, sport, and dining options available, enhancing guest experience.
Value for Money
8.88
Overall good, but some guests found certain charges excessive.
Food and Beverage
8.43
Breakfast rated good, though could offer more local flavors.
Overall Experience
9.8
Overall positive experiences, with a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:53

Property Description

Luxurious Accommodations - Hotel Porto Mare, part of the Vila Porto Mare resort, offers air-conditioned rooms with stunning views and upscale amenities like marble bathrooms and minibars.

Dining Excellence - Guests can indulge in a variety of Mediterranean and international cuisines at the resort's 4 restaurants, enjoying buffets and à la carte menus that cater to every palate.

Relaxation and Wellness - With 5 swimming pools, a spa offering a range of treatments, saunas, a Turkish bath, and a gym, guests can unwind and rejuvenate in style during their stay.

Experience the ultimate blend of luxury, dining, and relaxation at Hotel Porto Mare. Book now for an unforgettable getaway.

Important information:

Please note that all half Board and full board rates include dinner buffet and that drinks are not included.

Please note that for reservations under the condition "Pay at the property - no prepayment needed ", the total amount of the reservation must be paid at the check-in.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.

Please note that all guests, adults and children, staying at the property must show a valid identity card or passport with photo, or equivalent document (e.g. birth certificate). Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.

Half board rates on 24 December and 31 December include a special dinner. Extra guests will be charged separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1744 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 9.42
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 9.8
L
Leigh extended_group gb
9
Amazing hotel in Madeira with good food and great service
Pros:

The gardens were well kept and luscious

Cons:

Nothing to note

2026-06-20 via Nuitee
F
Fatema couple bh
8
Pros:

I liked sea view by garden room view this is the best. Also area is amazing

Cons:

1)The first room we were on wasnt proper sea view it was full of balconies and walla we with very little shade of sea not the room we booked. But we talked to them they changed for us to better room on 5 floor see the sea directly and was sorted but spend first night of 5 days stays on a room we didnt like but we paid for as much as the room we want

2) water cost 8 euro in this hotel and they only give you water on arrival


3h breakfast could be better. Coffee is bad

2026-06-19 via Nuitee
D
Daniel extended_group ch
9
Pros:

Frühstück war super, Schön wäre es wenn es schon ab 07.00 Uhr bereit wäre, mehr Zeit für Tagesausflüge.
Schöne gepflegte Hotelanlage, sehr freundliches Personal super Betten.

Cons:

Die Zimmer sind in die Jahre gekommen dem Bad würde ein Lifting gut tun. Mehr Schränke für Kleider.

2026-06-18 via Nuitee
M
Maciej couple pl
8
Hotel w dobrej lokalizacji z malymi mankamentami.
Pros:

Lokalizacja, ogrod, czysty pokoj. Piekny widok na ocean.
Przystanek przy hotelu ulatwia szybka komunikacje z centrum.
Hotel przyjazny seniorom, co Nam osobiscie pasowalo ,cisza, spokoj i kultura.

Cons:

Brak wody pitnej w pokoju w standardzie 4 gwiazdkowego hotelu ( spotkałem się z tym pierwszy raz) .

Expres do kawy w pokoju obejmuje za darmo 4 kapsułki- ktore później nie są uzupełniane - trzeba dopłacić, sic!

Cena obiadokolacji - 40euro nie obejmuje żadnych napojów- poza tym jakość nieadekwatna do ceny. Za dwie osoby lekko wychodzi 100euro :)

Monotonność śniadań. Mało ryb, raz w tyg łosoś to za mało jak na hotel nad oceanem:) pieczywo slabej jakosci .

Siłownia- brak klimatyzacji , gorąco jest tam niemiłosiernie, nie da sie zrobic normalnego treningu, czyjesz sie jak saunie.

Drzwi od pokoi nie maja spowalniacza , poranek budzi cie trzaskajacymi drzwiami Twoich sąsiadów- gdybym nie mial stoperow jakosc snu bylaby tragiczna.

2026-06-18 via Nuitee
S
Sofia family_with_children se
4
Fint hotell men typiskt pensionärs hotell
Pros:

Okej frukost. Trevlig o hjälpsam personal o fint hotell.

Cons:

Kall pool, typiskt pensionärs hotell. Vi åkte med en 6 åring men fanns inget o göra för barn så tyvärr va vi inte så mycket på hotellet som vi hade tänkt.

2026-06-17 via Nuitee
N
Nadiia extended_group ua
10
Pros:

Номера були чудовими,ліжка зручними,їжа смачна,басейни теплі,вид на океан шикарний

2026-06-15 via Nuitee
J
Josef extended_group il
8
שהות נעימה, נוחה, אוכל טוב, נקי ומסביר פנים.
Pros:

החדר מרווח וטוב מאוד, חבל שהמיטות נפרדות, גם אם אפשר לחבר אותן.

Cons:

משחקי גביע העולם לא משודרים בטלוויזיה בחדר ולא בשום מקום אחר במלון.ֶמוזר מאוד.

2026-06-14 via Nuitee
M
Michael couple gb
9
An excellent hotel , great location, highly recommend
Pros:

.

Cons:

.

2026-06-13 via Nuitee
M
Markus extended_group de
10
2026-06-12 via Nuitee
L
Lionel family_with_children fr
9
2026-06-12 via Nuitee
A
Anette solo_traveller de
10
Pros:

Das Hotel, das Zimmer, die Aussicht waren wunderbar. Das Frühstück ließ keine Wünsche offen. Die Anlage war sehr gepflegt und die Pools waren in einem sehr guten Zustand.

2026-06-10 via Nuitee
T
Tiago family_with_children pt
10
2026-06-10 via Nuitee
C
Catherine couple gb
10
Great hotel with friendly staff
Pros:

Good location , lovely pool and really nice bedrooms

Cons:

Pool bar not open long enough but that may have been that we were early in the season.

2026-06-08 via Nuitee
D
Danner couple at
9
Pros:

Frühstück war sehr umfangreich und die Lage sehr zentral. Der Meerblick war perfekt und das Personal sehr nett.

Cons:

Für das Benutzen der internen Minigolfanlage mussten wir eine Gebühr zahlen.

2026-06-08 via Nuitee
Салига extended_group ua
9
Клас
Pros:

Дуже сподобались вечері,багато фруктів,гарна територія,номер шикарний.

2026-06-08 via Nuitee
G
Gemma e Francesco family_with_children it
5
Se mi avessero rimborsato la prima notte sarebbe stato eccellente!
Pros:

Colazione e cena

Cons:

Non mi hanno rimborsato la prima notte in cui non ho usufruito dei servizi, per via del maltempo non siamo atterrati all'aeroporto di Funchal, abbiamo raggiunto l'isola solamente il giorno dopo.

2026-06-07 via Nuitee
D
Denisa couple ro
10
Excellent
Pros:

The position, the garden, the pool, the breakfast, the facilities, the view, the room

Cons:

The coffee

2026-06-07 via Nuitee
C
Cátia couple pt
6
Pros:

Área exterior

Cons:

A falta de comunicação entre os motoristas do hotel e os hóspedes.

2026-06-04 via Nuitee
P
Peter couple cz
10
Great
Pros:

Everything was great :)

2026-06-03 via Nuitee
V
Veri Veri solo_traveller at
5
2026-06-03 via Nuitee