Holiday Inn Express Puebla by IHG

Hotels
•
Holiday Inn Express
9.4 (1394 reviews)
Boulevard Hermanos Serdan, 45 , Puebla , MX
+52 222 303 0303

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Spacious and clean rooms
Friendly and attentive staff
Cons:
Elevator problems
Noise from neighboring rooms

Categories

Cleanliness
9.48
Cleanliness was frequently praised with reviews mentioning room cleanliness and attention to detail.
Service
9.95
There were numerous compliments about the staff's friendliness and attentiveness.
Location
9.49
Location was noted as excellent, with guests appreciating its convenience.
Room Quality
9.44
Rooms were described as spacious and well-equipped, with positive feedback about comfort.
Amenities
8.97
Some amenities were appreciated, although there were also mentions of the pool being less appealing.
Value for Money
9.43
Guests felt they received good value considering the overall quality of the stay.
Food and Beverage
8.98
The breakfast buffet was generally well-liked, though some mentioned inconsistencies.
Overall Experience
9.45
Overall experience was positive, despite minor issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:32

Property Description

Convenient Location and Amenities
Located just a short drive from Puebla's historical centre, Holiday Inn Express Puebla offers an indoor pool and daily hot breakfast buffet. The air-conditioned rooms provide free Wi-Fi, flat-screen cable TV, and tea/coffee-making facilities.

Fitness and Business Facilities
Guests can stay active at the well-equipped fitness centre or utilize the hotel's business centre for work purposes. Free local phone calls are an added convenience for travelers staying at Holiday Inn Express Puebla.

Nearby Attractions
Explore the cultural wonders of Puebla by visiting the Cholula Pyramid and Cathedral, both easily accessible from the hotel. For a fun day out, guests can take a short drive to Africam Safari Zoo.

Book your stay at Holiday Inn Express Puebla for a comfortable and convenient experience.

Important information:

Please note that this hotel does not accept debit cards.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PBC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 1394 reviews
Cleanliness: 9.48
Service: 9.95
Location: 9.49
Room Quality: 9.44
Amenities: 8.97
Value for Money: 9.43
Food and Beverage: 8.98
Overall Experience: 9.45
J
Jose luis • family_with_children • mx
10
Excelente el personal, limpieza y todo en general
Pros:

La atención de todos fue excelente

Cons:

Que no había cócteles, pero explicaron que al ser un hotel express, no lo manejaban, entonces quedé conforme

2026-10-15 • via Nuitee
H
HECTOR • solo_traveller • mx
10
Pros:

La cama excelente

Cons:

La regadera salían un poco mal

2026-10-14 • via Nuitee
C
Cazares • solo_traveller • mx
10
Pros:

La atención del personal

2026-10-12 • via Nuitee
A
Alfredo • solo_traveller • mx
10
2026-10-12 • via Nuitee
C
carmen • solo_traveller • mx
9
Buen lugar para hospedarse
Pros:

Instalaciones y atencion

Cons:

Estaba algo retirado del centro

2026-10-10 • via Nuitee
M
Miguel • solo_traveller • fr
10
2026-10-09 • via Nuitee
A
Altamirano • solo_traveller • mx
9
2026-10-07 • via Nuitee
R
Ruth • solo_traveller • co
10
2026-10-07 • via Nuitee
O
Omar Anacleto • couple • mx
10
2026-10-07 • via Nuitee
J
JAAM • couple • mx
9
Excelente trato del personal de servicios desayuno cumple pero puede mejorar
Pros:

Me gusto mucho la comodidad de la cama y almohadas

Cons:

El desayuno tiene area de oportunidad en el montaje y preparacion de los alimentos, he ido a otros Holiday inn express y la calidad en la preparacion de los alimentos es mejor.

2026-10-07 • via Nuitee
M
MARTIN • couple • mx
10
2026-09-18 • via Nuitee
C
carmen • solo_traveller • mx
9
2026-09-18 • via Nuitee
J
JorgeAndres • solo_traveller • co
1
Pros:

Nothing

Cons:

It should be named Hotel Dust. There's no fresh air. No open windows. Lore of fungus on the window. I move immediately to another hotel.

2026-09-18 • via Nuitee
C
carmen • solo_traveller • mx
9
Excelente atención de petsonal
Pros:

Atención de el personal

Cons:

Que la habitación que nos asignaron olía mucho a humedad pero lo comentamos en recepción y nos cambiaron de habitacion

2026-09-18 • via Nuitee
V
Victor Manuel • solo_traveller • mx
8
Buena opción
Pros:

Bueno

Cons:

Un elevador al parecer estaba fuera de servicio

2026-09-11 • via Nuitee
R
Rivera • family_with_children • mx
5
Regular
Pros:

El desayuno estuvo bien.

Cons:

No realizaron la limpieza de la habitacón, no se llevaron la basura y la regadera estaba mal lavada.

2026-09-10 • via Nuitee
E
Edmundo • extended_group • mx
9
2026-09-10 • via Nuitee
M
Miguel • solo_traveller • mx
10
COMODIDAD
Pros:

TODO OK Y EL DESAYUNO OK

Cons:

TODO OK

2026-09-07 • via Nuitee
R
Rocio • family_with_children • mx
10
2026-09-06 • via Nuitee
S
silvano • solo_traveller • mx
9
Pros:

La ubicación.

Cons:

Un sillón y lo que considero el descansa pues ó no se cómo se llame que se encontraba muy sucio.

2026-09-03 • via Nuitee