Hilton Garden Inn Orlando International Drive North

Hotels
Hilton Garden Inn
9 (546 reviews)
5877 American Way , Orlando , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Good amenities
Cons:
Uncomfortable beds
Limited breakfast options

Categories

Cleanliness
8.39
The hotel and rooms were very clean and smelled great.
Service
9.86
The staff was very friendly and provided great customer service.
Location
9.4
The location was perfect for visiting Universal Studios.
Room Quality
8.35
Rooms were newly renovated, but the beds were uncomfortable for some guests.
Amenities
9.38
Amenities include a Tiki bar, shuttle services, and a clean pool area.
Value for Money
9.34
Considering the condition and location, the price is seen as a bargain.
Food and Beverage
7.89
Breakfast options were decent but could use more variety.
Overall Experience
9.36
Many guests expressed that they enjoyed their stay significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:33

Property Description

Convenient Location near Major Attractions
Centrally located near Universal Studios and the Orange County Convention Center, the Hilton Garden Inn Orlando on North International Drive offers easy access to popular attractions and business hubs.

Modern Amenities and Services
Guests can enjoy a free shuttle to Universal theme parks, in-room microwaves and refrigerators, and a state-of-the-art fitness center.

Relaxation and Entertainment Options
After a busy day, unwind with a refreshing swim in the pool or savor a tropical drink at the hotel's Tiki Bar.

Experience the perfect blend of comfort and convenience at Hilton Garden Inn Orlando. Book now for an unforgettable stay!

Important information:

Guests must be 18 years of age to check-in at this hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCO

Property Policies

  • Parking

    No parking available.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 546 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 7.89
Overall Experience: 9.36
M
Marissa couple us
10
2026-05-23 via Nuitee
L
Luis solo_traveller cr
10
Excelente
Pros:

Excelente

Cons:

Todo súper bien

2026-05-17 via Nuitee
R
Ricky extended_group us
10
The facility was extremely wonderful and home thank you
Pros:

Excellent

Cons:

Nothing everything was on point, very nice t

2026-05-16 via Nuitee
D
DIPANKAR solo_traveller in
8
Cons:

There can be more variety for the breakfast

2026-05-16 via Nuitee
S
Sabine couple de
10
Immer wieder gerne.
Pros:

Sehr großes, sauberes Zimmer.
Tolle Tikki Bar.

2026-05-15 via Nuitee
5
5Tish Couples Yorktown Heights, New York
10
Great affordable choice for a night or two
Pros:

we stayed for one night before checking in at a Universal Hotel. I thought everything was great. Front desk staff was very friendly and helpful. We were able to check in early which was so convenient. Went to the parks for the afternoon and were able to catch the free shuttle back. Shuttle got very full and if you don't get on it's about a two hour wait for another one. Room was fine. Bed was comfortable, pillows not great.

2026-05-14 via Tripadvisor
T
Tubbs family_with_children us
7
Awesome Check Out Time, OK Experience!
Pros:

The pillows on the bed were super comfortable. Felt like a cloud. The location was in a good spot, there were lots of nearby restaurants and plazas for shopping. It kind of sat back from the highway so traffic noise was not an issue. I also liked the fact that check out was at 12 pm. It gave me and my family time to sleep in and get dressed without rushing. And the shower water got extremely hot and shot out really hard which was a plus.

Cons:

When I first arrived to check in, the front desk associate Jessica was snobby. I’m not the type of person to really care much about attitudes unless it involves my money. For the amount of money I spent, Jessica acted like she didn’t want to be there. Her responses and tone more harsh than kind, were quick, and kind of snappified. If it wasn’t for my daughter watching me, I would have asked her what her problem was. Next, the free shuttle to Universal was cool at pickup. But when it was time to leave, the hotel got the time for pickup wrong. We waited almost 2 1/2 hours for a shuttle to come pick us up. Horrible! I called the hotel, they told us to ask associates at Universal. They were confused and the drivers of other shuttles kept telling us our hotel wasn’t in their route. And third, the stares were too much for me. I didn’t see many African Americans or Haitians at the time of our stay and I felt like my family and I were being stared at, every where we went on the property. Everybody was watching us and ppl were turning to stare as if they had never seen a black person before. Due to so many cultures in FL, this has never happened to us at a hotel before. This was a first, especially in FL, where heads were turning and staring.

2026-05-14 via Nuitee
D
Denise solo_traveller us
10
Pros:

Breakfast was fairly priced. Staff is nice and helpful. Room and bathroom were very clean. I felt comfortable staying at Hilton.

Cons:

NA

2026-05-08 via Nuitee
L
Lindsey couple us
8
Don’t do digital key and no contact sign in. Have to have physical key to access pool. Breakfast staff rude and tried to
Pros:

Pool and Tiki Bar

Cons:

Lack of communication between staff

2026-05-06 via Nuitee
M
Matthew couple us
9
2026-05-06 via Nuitee
K
Khalilullah couple nl
8
2026-05-05 via Nuitee
N
Nash3333 Solo travel Olive Branch, Mississippi
10
Hidden Gem
Pros:

This is my go to spot if I'm ever in the area. I will even stay here, even if my next days drive is longer. Brandy and the Tiki Bar are amazing.

2026-05-04 via Tripadvisor
G
GypsySS Couples Charleston, South Carolina
10
No resort/parking fees here!
Pros:

After a day at Sea World we chose to stay here. I think it's a "Universal Studios" affiliated hotel, but wasn't a far drive from Sea World. We parked our car for free. We had two bikes locked onto the back and there were no issues. The hotel is located in a "neighborhood" of just hotels. The pool/hot tub area was great and we enjoyed relaxing there after a day at the theme park. There was a cute little Tiki Bar serving food and drinks, we didn't partake, but it was nice that it was an option. The lobby was spacious. The lobby and our room seemed all brand new, not sure if it's a new build or a well-done renovation. We got a king bed room. Loved the closet set-up and had all your expected room amenities (micro/Keurig/fridge). They also had a full length mirror, yay. I did like the fragrance of their soap/lotion/etc in the bathroom. We were on the 5th level and enjoyed the views. Being in Florida, I'm always most concerned about a room being properly cooled for a good night's sleep, A/C worked well. The bed was a little on the stiff side for me, but that's a personal thing, looked like a new mattress. After hanging by the pool we walked to a nearby restaurant for dinner. There are many restaurants a walk-able distance away. When we returned from dinner we stopped in their little on property, "convenience shop," and picked up a beer. The shop is self-check-out and had snacks, drinks and sunscreen/toiletries, etc. When we booked the room directly with the hotel, we chose the option to have breakfast included. Breakfast is not included automatically. The breakfast costs less to choose the option to pay for it when booking the room than to get it the day of. That said, the breakfast was meh. There is a Denny's nearby for another option. I appreciated the convenience of the breakfast right there, it just wasn't very good. All staff we encountered upon check-in, check-out and at breakfast was friendly. For the price, the place is very solid.

2026-05-04 via Tripadvisor
D
Debra solo_traveller us
10
2026-05-03 via Nuitee
C
Cinthya family_with_children ec
10
Excelente
Pros:

Todo

Cons:

Todo me gustó

2026-05-02 via Nuitee
M
Marten family_with_children de
9
2026-04-29 via Nuitee
H
Holidays224 Couples Devon, England
10
AMAZING hotel and staff!!
Pros:

We always stay at this hotel and it never fails to disappoint. The staff welcome us back like family which is lovely. The hotel is so well equipped with a restaurant and lovely Tiki bar where you can sit in the evening with a drink by the fire pit in comfy chairs. The rooms are very modern with fridge, microwave, coffee maker and safe with plenty of storage. The pool area is stunning and is always kept spotless and there are plenty of sun loungers and tables and chairs and cabannas if you wish to sit in the shade. The hotel is perfectly situated for the Universal parks and has a courtesy bus every day. You really can't beat this hotel, it really is a winner on every level. The one thing that stands out though is the amazing staff, they are all dedicated and so helpful and friendly and are a credit to the hotel. We will be back again as soon as we can. Thoroughly recommended!

2026-04-25 via Tripadvisor
K
Kandice couple us
10
2026-04-25 via Nuitee
R
Randi family_with_children us
8
We had a great stay. Perfect location for what we were doing and it was very clean and perfect amount of space. The only
Pros:

Clean and good location. The pool was also very nice to have!

Cons:

The beds were very hard and not comfortable.

2026-04-22 via Nuitee
S
southdakota2explore Family Brookings, South Dakota
10
Great Stay
Pros:

I was very impressed with the Hilton Garden Hotel. My daughter and I stayed for 2 nights. Damian (front desk ) was very professional and helpful when we checked in.
We had 2 meals at the hotel. The food was wonderful! Phil was the bartender and took our order both nights. Phil was attentive to us and all the customers. I was impressed with all the staff members.

2026-04-21 via Tripadvisor