Hilton Garden Inn Detroit Downtown

Hotels
•
Hilton Garden Inn
7.9 (482 reviews)
351 Gratiot Avenue , Detroit , US
+1 313-967-0900

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent location (walkable to Ford Field and attractions)
Friendly, professional and helpful staff (multiple named employees praised)
Clean and functional rooms noted by several guests
Great views from some rooms
Convenient for events and dining within walking distance
Cons:
Expensive parking ($55/night) and surprise parking charges
Traffic/noise issues, loud at night
Breakfast quality poor and very limited vegetarian/vegan options
On-site restaurant/bar sometimes closed or not operating
Occasional room issues: uncomfortable beds, TV not working, door problems
Reports of deceptive/additional billing charges on final bill

Categories

Cleanliness
7.2
Mixed reports: several guests said rooms and hotel were clean, but others reported an unclean bathroom, unvacuumed carpet and occasional housekeeping issues.
Service
9.9
Consistently praised staff: multiple mentions of friendly, helpful and professional front-desk employees who went above and beyond, with only a few isolated reports of rudeness.
Location
10
Frequently highlighted as excellent — walking distance to Ford Field and local attractions; repeatedly called a primary reason for choosing the hotel.
Room Quality
7
Rooms are functional but dated for some guests: complaints include uncomfortable beds, outdated decor, a stiff door mechanism and occasional TV issues.
Amenities
7
Amenities impacted by practical issues: parking is available but expensive ($55/night), and several guests reported the on-site restaurant/bar was closed when expected to be open.
Value for Money
6.6
Perceived as poor value by multiple guests due to high parking fees, additional unexpected charges and generally high room rates relative to what was provided.
Food and Beverage
6.4
Food options received negative feedback: breakfast described as poor, very limited vegetarian/vegan choices, and incidents of being charged for breakfast despite booking it included.
Overall Experience
9.1
Overall stay was positive for many due to excellent location and service; however, noise, extra charges and some room issues tempered satisfaction for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Convenient Location
Located in the heart of Detroit, Hilton Garden Inn offers easy access to popular attractions such as Music Hall Center and Fillmore Detroit. With GM World just a short distance away, guests can explore the city with ease.

Modern Amenities
Experience comfort and convenience in our well-equipped rooms featuring flat-screen TVs, work desks, microwaves, and refrigerators. Start your day right with an optional American breakfast and indulge in delicious American cuisine at our onsite restaurant.

Business and Fitness Facilities
Stay productive with our business center or keep up with your fitness routine at the on-site fitness center. Whether you're here for work or leisure, Hilton Garden Inn Detroit Downtown has everything you need for a memorable stay.

To book your stay at Hilton Garden Inn Detroit Downtown, visit our website or call us today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Location

Guest Reviews

7.9
Based on 482 reviews
Cleanliness: 7.2
Service: 9.9
Location: 10
Room Quality: 7
Amenities: 7
Value for Money: 6.6
Food and Beverage: 6.4
Overall Experience: 9.1
C
Chris • couple • us
8
Hotel was good. Parking was expensive and hotel was not quiet
Pros:

Location and the staff

Cons:

Parking was $55

2026-10-31 • via Nuitee
S
SHINYASHIKI • solo_traveller • jp
10
Pros:

バスケのためにここに泊まったが路面電車の駅からも近く美術館なども行くことができ、バスケ以外にも観光をすることができた

2026-10-21 • via Nuitee
J
Joe • family_with_children • us
10
Pros:

Location and staff

Cons:

The traffic noise facing Gratiot. We were on the 10th floor and still hearing the weekend night traffic after midnight.

2026-10-14 • via Nuitee
H
Hind • couple • us
8
2026-10-13 • via Nuitee
T
Timofii • solo_traveller • ua
5
2026-10-12 • via Nuitee
A
Annise • couple • us
9
Staff nice
Pros:

Location locations

Cons:

Bed was uncomfortable and room decor was outdated

2026-10-12 • via Nuitee
C
Cori • couple • us
10
2026-10-12 • via Nuitee
D
Dawn • solo_traveller • us
10
2026-10-10 • via Nuitee
M
Mariusz • family_with_children • pl
1
Beware of deceptive billing practices and overcharged final bills.
Pros:

In general, it was an ok hotel. The room was fine—perhaps a bit dated in style, but fully functional. We also had a great view from our window.

Cons:

Unfortunately, they engage in deceptive billing practices (maybe this is common in the US, but surprise to someone from the EU). I had a booking with breakfast included, yet they charged me for it again on the final bill. They also added a charge for a "special request" that I never made, nor was I ever notified of such a surcharge. When I contacted them about these extra fees, they went completely silent. Thankfully, a bank chargeback is an option, though I am currently processing my claim via Booking.com first.

Setting the billing issues aside, the breakfast was terrible. I imagine this might just be standard for the US, but there were no vegetables aside from some processed potatoes. Since we follow a pescatarian diet and generally avoid meat, we had a very hard time finding something to eat. There was absolutely nothing offered for vegans and barely any options for vegetarians.

2026-09-18 • via Nuitee
W
Woody • solo_traveller • us
10
2026-09-15 • via Nuitee
H
Holiday • extended_group • us
10
Pros:

Arlon and Miss Gerry at the front desk went above and beyond for us with directions and information on sights.

Cons:

Restaurant in the hotel was not open.

2026-09-13 • via Nuitee
J
John • couple • us
8
2026-09-11 • via Nuitee
C
Carrie Riley • solo_traveller • us
10
2026-08-28 • via Nuitee
W
William • couple • us
8
Not bad, but if ever do again will find a place that does not charge for parking.
Pros:

Bit loud with the traffic being right there. Maybe invest in some sound proof glass? Room and Hotel were clean and nice, staff was great, my biggest gripe was the lack of mentioning that parking cost $55 a night and we stayed for 2 nights so $110 additional for parking? :( . Had they made this clear up front would have tried for a different Hotel. Location is also great as we walked to Little Caesars and back for the concert we attended. Several food places within walking distance..If not for the $55 a night for parking would be giving it a good 4 &1/2 star rating.

Cons:

Loud from traffic and parking prices were insane and not even mentioned before booking.

2026-08-28 • via Nuitee
D
Denise • solo_traveller • us
8
Pros:

Location

Cons:

Restaurant was not opened on the day of arrival. When we did go to bar/ restaurant drinks were not go.

2026-08-28 • via Nuitee
G
Gueyser • couple • us
2
Pros:

Great location

Cons:

Tv did not work. Poor assistance from staff.

2026-08-27 • via Nuitee
K
KIM • solo_traveller • us
8
2026-08-26 • via Nuitee
C
Connie • couple • us
10
2026-08-25 • via Nuitee
S
Sarah • family_with_children • us
7
Stayed in town for a lions game, loved being able to walk to everything
Pros:

Can’t beat the location

Cons:

Very loud until around 3 am

2026-08-24 • via Nuitee
J
Joshua • couple • us
8
2026-08-15 • via Nuitee