Club Wyndham Smoky Mountains

Hotels
Wyndham Extra Holidays
8.8 (104 reviews)
308 Collier Drive, Sevierville, Tennessee, 37862 , Sevierville , US

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Sauna
Table tennis
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Comfortable stay
Clean facilities

Categories

Cleanliness
9.05
The small condo was very comfortable and clean.
Service
9.05
Standard quality for this hotel tier.
Location
8.55
Off the main road so a little easier to take the back road to get around.
Room Quality
9.05
The bed was just right and the room was very comfortable.
Amenities
8.55
Did not have time to use any of the amenities.
Value for Money
8.55
Standard quality for this hotel tier.
Food and Beverage
8.55
Standard quality for this hotel tier.
Overall Experience
9.05
Would go back again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:48

Property Description

Discover a family-friendly oasis at Club Wyndham Smoky Mountains, where adventure meets comfort in the heart of Sevierville.

Pool Paradise: Dive into fun with our two indoor and two outdoor swimming pools. Whether lounging by the poolside or working out in our sauna, relaxation is at your fingertips.

Comfort and Convenience: Each of our 558 spacious guestrooms is equipped with essential amenities including refrigerators, microwaves, and complimentary Wi-Fi, ensuring you feel right at home.

Prime Location: Enjoy easy access to popular attractions such as the Titanic Museum and Hatfield and McCoy Dinner Show, all within a short drive.

Your unforgettable getaway awaits—book your stay at Club Wyndham Smoky Mountains today!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 104 reviews
Cleanliness: 9.05
Service: 9.05
Location: 8.55
Room Quality: 9.05
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 9.05
A
Anita family_with_children us
10
2026-05-30 via Nuitee
R
Rebecca family_with_children us
9
2026-05-23 via Nuitee
M
Michael family_with_children us
10
Very relaxing with everything you would expect from a world class location.
Pros:

Amenities such as pool, miniature golf and Karioki night. Family enjoyed all of the options

Cons:

More Handicap parking, but still would stay again.

2026-05-19 via Nuitee
K
Kristy family_with_children us
10
Great Resort, just be more diligent at making sure it’s not a time share property before booking if that’s not something
Pros:

The 2 bedroom apartment. The pool, hot tub and Sauna.

Cons:

Since I booked through a 3rd party(Booking.com) I was required to go through a time share meeting. Was no informed of this prior to booking.

2026-05-06 via Nuitee
L
laurarR8895HV NONE
8
Spring Break in the Smokeys
Pros:

Great first visit to the Smokey Mountains. The property is well located to all the attractions but far enough out that not in the height of the tourist crowds. Also very nice room, views and amenities offered all across the property

2026-04-14 via Tripadvisor
M
millerb Family Myrtle Beach, South Carolina
10
Beautiful view
Pros:

The resort is really big, the room we had was in building 22 across the street from the main check in. Beautiful 2 bedroom and bathroom, with a full kitchen, living room and a nice balcony, with a view. The room was really nice, lots of new updates. The section had its own pool, indoor and outdoor. A nice recreation area. The service is really good.

2026-04-12 via Tripadvisor
H
hauerd NONE Springfield, Ohio
8
Great resort but beware Wyndham wants your rci membership
Pros:

Don’t let them tell you they want to Upgrade your RCI website to Wyndham. It’s a ploy to sell you Wyndham travel

2026-04-03 via Tripadvisor
S
SharonC395 NONE Spring, Texas
6
Good location, outdated apartments
Pros:

The resort is in a good location, but it is someone outdated and most of the condos. Do not have a good view. They only have a view of the parking lot.

2026-03-31 via Tripadvisor
T
Tammy couple us
10
Would highly recommend
Pros:

Everything was great

Cons:

Checking in was a little congested

2026-03-28 via Nuitee
C
C6593BZrons NONE
8
Great resort. Pushy sales team.
Pros:

First with the bad. I checked in quickly and was sent to get my room keys. Took 40 minutes while they insisted I needed to go to this meeting for RCI members. They kept offering different gifts and would not just take no for an answer. The good. Everything was great. Pools were warm. Staff was friendly and the maintenance team was plentiful, friendly and quick to respond. We accidently locked ourselves out of the bedroom and they were there in less than 5 minute. This was at 11pm

2026-03-25 via Tripadvisor
M
madaca99 NONE
10
Great staff, nice accommodations
Pros:

This is a great place for the area. Very comfy beds with very low noise and plenty of parking. Super friendly and helpful staff. Close to everything without being on the main drag.

2026-03-24 via Tripadvisor
8
874brentg NONE
10
Great place to stay!!
Pros:

From booking to departing every staff person we encountered was above and beyond with the service, professionalism, and friendly attitudes.

2026-03-21 via Tripadvisor
M
montcart NONE Knoxville, Tennessee
10
Birthday & Anniversary Trip
Pros:

Love this Resort!!!
Sharon in Check In was WONDERFUL! We were early arriving but we were greeted with a Smile Welcoming us and told our Condo was ready & had been upgraded to a 2 Bedroom Delux with a Fabulous View of mountains!

2026-03-12 via Tripadvisor
M
maryardith2017 NONE North Monmouth, Maine
8
Reserve the Right Room
Pros:

This resort is in a great location in the heart of Sevierville’s attractions. The resort has a wonderful pool overlooking the Smoky Mountains. The staff provide great service, and our bed was comfortable.

However, before you reserve a unit, be certain that it is above ground. Our one-bedroom unit was below ground with no view and no patio or deck. You should also be sure that you are on the side of the road where the best pool and activities center are located or you will need to drive or take a shuttle to the pool.

We would stay at this resort again, but we would not stay in the room which we were assigned.

2026-03-08 via Tripadvisor
L
lynnlJ8568KN Family
2
Disappointing experience
Pros:

Our stay was for a “complimentary” stay to check out the resort (we actually did pay for it by attending a high-pressure sales pitch). We were placed in a basement room, with no balcony or patio. Ok, no problem. However, the room was dingy and drab and unbelievably small. There was no clearance between the couch and the small table - we could not even access the chairs around the back of the table. There were no usb ports, a light switch was behind the couch, and bathroom outlets were hidden behind towels. It was very dated, with worn furniture and chipped baseboards. It was a completely disappointing experience. If they were trying to impress us, they failed!

2026-03-04 via Tripadvisor
K
Kerri family_with_children us
9
Pros:

Very spacious and comfortable. The staff are the best. Location was great.

Cons:

Needs a little updating.

2026-03-02 via Nuitee
T
Taylor family_with_children us
8
Pros:

Great location and very nice with great amenities

Cons:

They are VERY pushy about doing a timeshare meeting even after saying we didn’t want one

2026-03-02 via Nuitee
K
kitty Cat 3925 family_with_children us
10
Pros:

Everything......apartment was beautiful. Loved both pools and hot tubs. Staff was great at check in. It was smooth and super quick.

Cons:

There were NO dislikes.

2026-02-23 via Nuitee
T
Trinalacombe Family Grosse Tete, Louisiana
10
Great place to stay in Pigeon Forge
Pros:

Clean, nice amenities, friendly staff. David checking us in was fantastic.

2026-02-20 via Tripadvisor
L
LBFNGF NONE Meridian, Mississippi
10
Smoky Trip
Pros:

We have stayed at Club Wyndham several times in the past and we can say it never disappoints. Service from staff personnel is always prompt and courteous. Location is perfect for all attractions. We are frequent guests.

2026-02-19 via Tripadvisor