City Express by Marriott Queretaro Autopista

Hotels
City Express
8.2 (267 reviews)
Lateral Autopista Mexico Queretaro 2103 , Querétaro , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
7.84
The room cleanliness received mixed reviews, with complaints about odors and issues with bathroom maintenance.
Service
8.81
Service was generally praised, although there were a few negative comments regarding reception staff.
Location
9.35
The location of the hotel was frequently mentioned as a strong positive aspect.
Room Quality
7.3
There were complaints about the quality of the rooms, including issues with noise and ventilation.
Amenities
8.33
Amenities were generally satisfactory, but some guests felt the breakfast options were lacking.
Value for Money
8.29
The pricing was considered fair by some, but there were concerns about discrepancies in booking.
Food and Beverage
7.34
The breakfast did not meet expectations for many guests, indicating room for improvement.
Overall Experience
8.31
Overall experience was positive, but highlighted issues could lead to mixed feelings about future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:17

Property Description

Convenient Location
City Express Querétaro is conveniently located just a 5-minute drive from central Santiago de Querétaro, making it easy to explore the city's attractions. The hotel also offers a free shuttle service within a 10 km radius, providing guests with added convenience.

Modern Amenities
Guests at Querétaro Cityexpress can enjoy a range of modern amenities, including a well-equipped gym to stay active during their stay. The stylish rooms feature comfortable furnishings, air conditioning, cable TV, and complimentary Wi-Fi, ensuring a pleasant and comfortable stay.

Additional Services
In addition to the complimentary continental breakfast, the hotel offers a 24-hour reception, currency exchange services, and free on-site parking for guests. Long distance phone call services are also available, catering to the needs of both leisure and business travelers.

Ready to experience comfort and convenience at City Express Querétaro? Book your stay now for an unforgettable experience!

Important information:

The free shuttle service is subject to availability and restrictions apply.

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that when booking more than 10 rooms, different policies and additional supplements may apply.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: QRO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 267 reviews
Cleanliness: 7.84
Service: 8.81
Location: 9.35
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.34
Overall Experience: 8.31
A
Argueta Gutierrez couple mx
10
2026-06-13 via Nuitee
A
Ana Lilia solo_traveller mx
9
Pros:

Precio

Cons:

En general todo bien

2026-06-03 via Nuitee
L
LUZ BERTHA family_with_children mx
1
Hotel horrible, nunca volveré!
Pros:

Nada

Cons:

No servían los elevadores
Pésima atención de las recepcionistas
No servían los climas, me prestaron un ventilador y nunca pude dormir por un ruido como de taladros toda la noche. Vi al menos 8 huéspedes quejándose de lo mismo

2026-05-09 via Nuitee
G
González Farías extended_group mx
10
2026-05-04 via Nuitee
J
Jaime solo_traveller mx
5
2026-05-02 via Nuitee
F
Filo solo_traveller mx
10
Pros:

Muy limpios los cuartos. Muy bueno el desayuno.

Cons:

Nada

2026-04-27 via Nuitee
M
mauricio solo_traveller mx
9
Cons:

Se oye el ruido de las demás habitaciones

2026-04-22 via Nuitee
J
JOse Juan couple mx
7
Pros:

No tuve oportunidad de desayunar. El hotel se me hizo algo deteriorado

Cons:

Una cama mas amplia

2026-04-16 via Nuitee
J
Jorge Gabriel solo_traveller mx
10
Pros:

La limpieza

Cons:

Poca variedad en el desayuno

2026-04-15 via Nuitee
A
Angel Enrique family_with_children mx
10
2026-03-31 via Nuitee
A
Alejandro solo_traveller mx
8
Perfecto para mis nesidades
Pros:

Muy buenas

2026-03-17 via Nuitee
J
Juan solo_traveller mx
5
Cons:

ruido en habitcion
desayuno malo y escaso

2026-03-09 via Nuitee
H
Hector extended_group mx
10
Pros:

Location

2026-03-07 via Nuitee
S
Sergio couple mx
10
2026-03-02 via Nuitee
Q
QUEZADAS LEGORRETA couple mx
10
2026-02-09 via Nuitee
Q
QUEZADAS LEGORRETA family_with_children mx
10
2026-01-30 via Nuitee
E
Erika Fabiola extended_group mx
8
confort y descanso
Pros:

las instalaciones muy confortables, excelente el agua caliente, y el desayuno estaba muy rico

Cons:

el trato de las recepcionistas si pudieran sonreír

2026-01-19 via Nuitee
R
Raul solo_traveller mx
1
2026-01-19 via Nuitee
J
Jorge couple mx
9
2026-01-19 via Nuitee
G
Gustavo Alonso extended_group mx
7
Agradable
Pros:

Me gustó el desayuno estuvo muy rico, lo malo es que no había mucha variedad.

Cons:

La silla en el cuarto estaba un poco sucia y el burro de planchar no se encontraba en óptimas condiciones (tenía muchos brillos como diamantina y se apreciaba un poco sucio).

2026-01-19 via Nuitee