City Express by Marriott Queretaro Autopista

Hotels
•
City Express
8.2 (274 reviews)
Lateral Autopista Mexico Queretaro 2103 , Querétaro , MX
+52 442 251 9900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
7.84
The room cleanliness received mixed reviews, with complaints about odors and issues with bathroom maintenance.
Service
8.81
Service was generally praised, although there were a few negative comments regarding reception staff.
Location
9.35
The location of the hotel was frequently mentioned as a strong positive aspect.
Room Quality
7.3
There were complaints about the quality of the rooms, including issues with noise and ventilation.
Amenities
8.33
Amenities were generally satisfactory, but some guests felt the breakfast options were lacking.
Value for Money
8.29
The pricing was considered fair by some, but there were concerns about discrepancies in booking.
Food and Beverage
7.34
The breakfast did not meet expectations for many guests, indicating room for improvement.
Overall Experience
8.31
Overall experience was positive, but highlighted issues could lead to mixed feelings about future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:17

Property Description

Convenient Location
City Express Querétaro is conveniently located just a 5-minute drive from central Santiago de Querétaro, making it easy to explore the city's attractions. The hotel also offers a free shuttle service within a 10 km radius, providing guests with added convenience.

Modern Amenities
Guests at Querétaro Cityexpress can enjoy a range of modern amenities, including a well-equipped gym to stay active during their stay. The stylish rooms feature comfortable furnishings, air conditioning, cable TV, and complimentary Wi-Fi, ensuring a pleasant and comfortable stay.

Additional Services
In addition to the complimentary continental breakfast, the hotel offers a 24-hour reception, currency exchange services, and free on-site parking for guests. Long distance phone call services are also available, catering to the needs of both leisure and business travelers.

Ready to experience comfort and convenience at City Express Querétaro? Book your stay now for an unforgettable experience!

Important information:

The free shuttle service is subject to availability and restrictions apply.

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that when booking more than 10 rooms, different policies and additional supplements may apply.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: QRO

Location

Guest Reviews

8.2
Based on 274 reviews
Cleanliness: 7.84
Service: 8.81
Location: 9.35
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.34
Overall Experience: 8.31
G
Gerd • solo_traveller • mx
8
en general ok..
Pros:

Ubicacion

Cons:

Refri necesita mantenimiento, Ruido, mejorar Ventanas, aislar mejor.....ruido de las habitaciones al lado

2026-10-15 • via Nuitee
S
Shantal • couple • mx
8
Pros:

Lo que más me agradó fue el desayuno y que el check-in fue muy rápido y sin problemas

Cons:

Que la habitación se sentía húmeda, como que hace falta mayor ventilación en esa habitación

2026-10-13 • via Nuitee
A
Arturo • extended_group • mx
9
buena experiencia en el cityexpress
Pros:

las camas, la ubicacion del hotel

Cons:

se oye todo lo de las otras habitaciones, el espacio para desayunar es muy reducido, el estacionamiento es muy reducido en lo qeu a los cajones se refiere

2026-10-08 • via Nuitee
K
karina • family_with_children • mx
9
Agradable
Pros:

Ubicación y las instalaciones

Cons:

Olor a caño y/o drenaje en la habitación de repente

2026-10-08 • via Nuitee
L
Luisa • family_with_children • mx
8
Pros:

Precio calidad,limpieza en habitaciones, facilidad de hacer la reserva.

Cons:

Olvidé un artículo y no fue encontrado en la habitación.

2026-10-08 • via Nuitee
P
Patricia • family_with_children • mx
8
Bueno
Pros:

La ubicación

Cons:

Que para el sofá cama, no me proporcionaron cobijas

2026-10-07 • via Nuitee
H
Héctor • solo_traveller • mx
10
2026-09-19 • via Nuitee
M
Martha • couple • mx
8
Confortable pero puede mejorar
Pros:

Habitación confortable, buena ubicación.

Cons:

Que solo había una opción de desayuno. La habitación de arriba de la mía con demasiado ruido (arrastraban muebles). En las habitaciones se encierra el aroma a humedad del baño.

2026-09-14 • via Nuitee
M
Morales • family_with_children • mx
9
Pros:

La ubicación excelente

Cons:

Había hormigas en la fruta

2026-09-08 • via Nuitee
M
marisol • family_with_children • mx
9
Agusto
Pros:

Comida

Cons:

Camas muy pequeñas

2026-09-07 • via Nuitee
V
Valadez Cardenas • family_with_children • mx
9
SATIFACTORIA
Pros:

LA TRANQUILIDAD DENTRO DEL HOTEL

Cons:

EN EL BUFFET TARDABAN EN REPONER LA COMIDA QUE SE ACABABA O YA NO PONIAN

2026-09-02 • via Nuitee
P
Patricia • solo_traveller • mx
7
Pros:

Atención

Cons:

Habitación

2026-08-31 • via Nuitee
M
Maria Teresa • solo_traveller • mx
7
Cons:

El desayuno muy sencillo i

2026-07-18 • via Nuitee
A
ADOLFO • family_with_children • mx
10
placentera
Pros:

excelente servicio

2026-07-16 • via Nuitee
F
fernandez • solo_traveller • mx
10
2026-07-13 • via Nuitee
B
Bea • solo_traveller • mx
4
Pesimo
Pros:

Pued realmente nada, el hotel muy barato para lo que cuesta.

Cons:

Las habitaciones din ventilación natural, se ve econimico, el desayuno deprimente. No regresare jamas

2026-07-04 • via Nuitee
V
VICTOR • solo_traveller • mx
9
Cobraron doble es decir dos veces
Pros:

El alojamiento bien

Cons:

Me cobraron dos veces el importe y no tengo una solución

2026-06-30 • via Nuitee
G
Guillermo César • solo_traveller • mx
10
Pros:

Fue una estancia placentera y muy comoda un excelente personal.Gracias.

2026-06-23 • via Nuitee
G
Guillermo César • solo_traveller • mx
10
Exelente
Pros:

La ubicación es para cada necesidad de quien esta buscando sus actividades a realizar

Cons:

Que solo disfrute sus instalaciones una sola noche por cuestiones de trabajo

2026-06-22 • via Nuitee
A
Argueta Gutierrez • couple • mx
10
2026-06-13 • via Nuitee