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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Kid meals
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Indoor pool
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Steam room
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious 4-Star Hotel in Prime City Centre Location
Swimming Pool, Gym, and Spa: Relax and unwind in our hotel's swimming pool, gym, and spa facilities, perfect for a rejuvenating stay.
Award-Winning Dining Experience: Indulge in a modern menu at our award-winning restaurant and sip on cocktails at the stylish lounge bar.
Panoramic City Views and Leisure Club: Enjoy breathtaking city views from our modern rooms and take advantage of our leisure club with Jacuzzi®, sauna, steam room, and fitness studio.
Experience luxury and convenience at Mercure Cardiff Holland House Hotel & Spa. Book now for an unforgettable stay!
* Guests are required to the credit card that was used to make the booking upon check-in.
* Please ensure the payment card is valid at the time of booking and upon check-in.
* Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
* Guests at Hotel & Spa receive a 20% discount on Spa Treatments. Please use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
* Please note there is limited parking available and subject to availability and it takes GBP 24 for 24 hours.
* Please note that pets will incur an additional charge of £30 per pet, per night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs GBP 21 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children from 13 years old to 17 years old stay for £15 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Staff in the breakfast lounge are very rude.
Rude breakfast staff
Temizdi
Bar erken kapanıyor, çalışan özellikle resepsiyon çok ilgisiz
Location is fab.
The staff were lovely always happy
The breakfast was nice.
I would recommend it's a lovely place friendly people
Lovely bar pretty decorations and an all around friendly environment.
The bed was firm
And I wasn't made aware there would be extra costs for the pool and health suit
Some of the breakfast was a little dry probably because it was 9am.
The staff were so helpful and nice
Nothing
It was clean and the staff were very helpful and professional.
The entrance gave an impression of poor quality however once you are in, its completely different. The entrance and outside could do with an improvement.
The air conditioning in the room was amazing as it was a really hot day.
The room price was ridiculously expensive
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