Ibis Styles Ambassador Seoul Gangnam

Hotels
ibis Styles
8.8 (2313 reviews)
431, Samseong-ro, Gangnam-gu , Seoul , kr

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient amenities
Cons:
Room size issues
Minor maintenance concerns

Categories

Cleanliness
8.44
Several reviews noted minor issues with room upkeep and maintenance.
Service
9.41
Many reviews praised the friendly and helpful staff.
Location
9.45
Guests frequently highlighted the hotel's convenient location near COEX and public transport.
Room Quality
7.9
Some reviews cited issues such as small room size and sagging mattresses.
Amenities
8.93
Positive feedback was noted about nearby amenities and hotel facilities.
Value for Money
8.89
The hotel offers reasonable pricing compared to nearby options.
Food and Beverage
8.44
No specific review mentioned food and beverage but implied adequacy through location.
Overall Experience
8.91
Overall positive sentiment with some minor issues addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:21

Property Description

Modern Accommodation with Fitness Centre:
Experience contemporary comfort at Ibis Styles Ambassador Seoul Gangnam, featuring modern rooms with central heating and air-conditioning. Stay active at the fitness center and enjoy complimentary internet access during your stay.

Convenient Amenities for Guests:
Indulge in the convenience of a minibar, tea/coffee facilities, and cable TV in every room. Take advantage of the 24/7 business center, coin-operated laundry, and toiletries vending machines available for your comfort on different levels of the hotel.

Dining Options and Nearby Attractions:
Start your day with a delicious Western-style breakfast buffet at Fresh 365 Dining restaurant. Explore the vibrant Gangnam area, with COEX Complex just 700 meters away. Book now for a memorable stay in the heart of Seoul.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. If the card used for the booking is not available at check-in, the property will accept payment on an alternate credit card.

Breakfast is available for children for an extra charge.

Toothbrushes and toothpaste are not free of charge and can be purchased at the reception desk if necessary.

Please note that renovation work will be carried out as follows:
In the lobby: from May to August 2026
In selected guest rooms: from June to August 2026
Partial renovation in the 2nd-floor restaurant: from July to August 2026
Guests may experience some noise or light disturbances.

[Breakfast Service Change Notice]
Please note that Renovation work of the breakfast restaurant will be carried out from August 11, 2026 (End date: To be announced)
- Change: Breakfast buffet → Breakfast service will be reduced, and an American Breakfast will be be served.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICN

Location

Guest Reviews

8.8
Based on 2313 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
M
Masaaki solo_traveller jp
8
Pros:

朝食はいろいろなバリエーションがあってよかった。

Cons:

チェックアウトの際に宿泊のStatement Portfolioをもらえなかったのは痛い。
Gymが24時間ではなく、朝6時からというのは遅すぎる。

2026-09-10 via Nuitee
R
Rendon extended_group ph
9
2026-09-09 via Nuitee
S
Sarah couple us
10
Attentive staff
Pros:

Taylor at the front desk was super attentive and helped me extend my checkout which was critical for my stay. The staff was very on top of everything. Very clean. Everything I needed for this stay.

2026-09-06 via Nuitee
현섭 solo_traveller kr
4
2026-09-04 via Nuitee
Y
YUTO solo_traveller jp
8
2026-09-04 via Nuitee
N
Najera solo_traveller mx
4
Pros:

La ubicacion excelente, el personal muy amable muy pero muy buen personal!

Cons:

El hotel tenia un olor muy fuerte, no se si era por las remodelaciones, pero olia mal, las camas muy viejas, y creo que podrian poner ventanas a prueba de ruido

2026-09-02 via Nuitee
M
Mustafayev couple az
10
2026-09-01 via Nuitee
W
WON HYOUNG couple kr
9
2026-09-01 via Nuitee
J
JIEUN couple kr
10
Pros:

숙소 위치도 너무 좋고 내부도 청결했습니다
늦은 시각에 체크인을 했는데 친절하게 안내해주셨습니다
조식도 정말 맛있었습니다
다음번에 서울에 온다면 또 예약하겠습니다 ^^

2026-09-01 via Nuitee
S
Sera couple kr
5
Cons:

일찍이 예약했지만 리뉴얼 되지 않은 룸을 배정받아 불편하여 추가금 지불하여 옮겼습니다

2026-08-31 via Nuitee
T
Tan couple id
8
one of the best value for money hotel in gangnam
Pros:

comfort room..clean...there is convinience store....nice shower

Cons:

location..a bit distance to go subway station

2026-08-28 via Nuitee
K
Kianna couple us
9
Great location for CoEX Mall
Pros:

Great staff, activities on site

Cons:

Location was difficult for uber drivers to find

2026-08-25 via Nuitee
T
Tseveen couple au
2
Based on the price, it is not worth it; the renovation is ongoing, and the staff are unhelpful and noisy. Booking.com sh
Pros:

Only location

Cons:

It was so mess and renovation and noisy and breakfast sooo bad , not satisfied

2026-08-23 via Nuitee
D
Dominik Jan solo_traveller ch
10
2026-08-23 via Nuitee
Y
YanK335 Business
10
Great service
Pros:

Great service! Thank you for early check in Sunny!

2026-08-22 via Tripadvisor
C
CEDRIC solo_traveller fr
6
Cons:

Douche en mauvais état : receveur plein de tâches et support produits avec métal à nu....il faut payer un supplément pour avoir Netflix...

2026-08-20 via Nuitee
L
LI WEN couple tw
10
2026-08-18 via Nuitee
K
K8297OIjeffreyh Solo travel
10
Great Customer Service.
Pros:

Sunny helped me with early check in. Was really good. Also the hotel was great. This is my 2nd time here.

2026-08-17 via Tripadvisor
L
lorisiam Family
10
Great location, even better staff!
Pros:

What a fantastic hotel with amazingly helpful staff (at a great rate). Jae Hyeon Hong was especially helpful when we were checking in- even with how scattered and tired we were he made sure to help us with everything including troubleshooting getting movie tickets.

This hotel is well located with Starfield Mall just a short walk away and the Suseo train station only about 15-20 minutes by cab. I’m impressed at the quality and size of the rooms for the cost- Ibis Styles hotels are quickly becoming my favourite thanks to their cool rooms and consistently professional staff. This hotel is perfect for travelling families because there’s a convenience store right in the basement and even a movie theatre. The breakfast buffet is extremely delicious too- well worth adding on.

2026-08-13 via Tripadvisor
C
Christine family_with_children be
7
Goed maar zou in de toekomst hotel kiezen met betere ligging
Pros:

Vriendelijk en behulpzaam personeel.

Cons:

Hadden eerst een kamer (connecting room) die heel lawaaierig was. Vlot andere kamer gekregen maar heel kleine kamer met zeer weinig licht en geen plaats om koffers te zetten. In de buurt wat koffieshops en restaurant. 15 minuten stappen tot aan COEX en metro.

2026-08-06 via Nuitee