Market Pavilion Hotel

Hotels
9.1 (1050 reviews)
225 East Bay Street , Charleston , us

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good restaurant
Cons:
Poor check-in experience
Lack of accountability from staff

Categories

Cleanliness
9.06
Standard quality for this hotel tier.
Service
7.53
Check-in was handled extremely poorly, with a lack of accountability from the front desk.
Location
9.57
The rooftop area was mentioned; however, there were complaints due to waiting in cold conditions.
Room Quality
9.52
The room quality was satisfactory, but the downgrade offer was frustrating.
Amenities
9.55
Restaurant was highlighted as very good.
Value for Money
9.51
Price expectations not met due to check-in issues, but overall value remains high.
Food and Beverage
9.56
Restaurant was very good.
Overall Experience
8.53
Front desk experience overshadowed the stay despite positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:08

Property Description

Rooftop Pool with Mosaic Bottom - Enjoy a luxurious stay at our 4-star Downtown Charleston hotel with a stunning rooftop pool featuring a unique mosaic bottom. Relax and unwind while taking in breathtaking views of the city.

Culinary Delights - Indulge in a gastronomic experience at Grill 225 steakhouse, offering fresh seafood, an extensive wine list, and delectable desserts. For a more casual dining option, Pavilion Bar serves a full lunch and dinner menu on the rooftop terrace, ensuring a memorable dining experience.

Luxurious Accommodations - Each guest room at Market Pavilion Hotel is elegantly furnished with a flat-screen TV, desk, and sitting area. Pamper yourself in the Italian marble bath complete with a separate shower and bathtub. Upgrade to a suite for concierge parlour access and enjoy delicious hors d’oeuvres.

Experience the epitome of luxury and convenience at Market Pavilion Hotel. Book your stay now for an unforgettable Charleston getaway.

Important information:

The primary guest on the booking must be at least 21 years or older to check-in.

The credit card holder's first and last name must match the photo ID card presented at check-in and the booking confirmation.

If the first and last name on the photo ID card does not match the credit card presented, than an alternative matching card must be provided.

The property places a hold on the guest credit card at check-in for each night's stay plus USD 100 for each night for incidentals. The charges for incidentals will be refunded within 2 to 4 business days.

The incidental charges must be paid with a credit card at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 37 per day.

Location

Guest Reviews

9.1
Based on 1050 reviews
Cleanliness: 9.06
Service: 7.53
Location: 9.57
Room Quality: 9.52
Amenities: 9.55
Value for Money: 9.51
Food and Beverage: 9.56
Overall Experience: 8.53
L
Linda • solo_traveller • us
10
2026-06-20 • via Nuitee
J
Jamie • couple • us
10
2026-06-15 • via Nuitee
D
David • couple • us
10
2026-06-13 • via Nuitee
S
smith • couple • us
10
2026-06-11 • via Nuitee
A
Amanda • couple • us
10
2026-06-10 • via Nuitee
C
Catlb35 • Friends getaway • Knoxville, Tennessee
8
Love The Market Pavilion!
Pros:

I love this place! It is hands down my favorite place to stay. I tried staying at another popular luxury hotels downtown for the first time, and after 3 days there we changed over to The Market Pavillon. Location is perfect! Right on the corner of The Customs House and The Market. Atmosphere very charming. Rooms are great. Value ok a little pricey(expected for area). Very clean. Noise level low. Service AMAZING.... Amenities great. The only issue I have is the floor in our room had just been steam cleaned and it was damp for a few days. Valet parking is pricey as well.

2026-06-09 • via Tripadvisor
J
Juliette • couple • us
10
Location was great. Staff were excellent. A wonderful hotel. We had the best time.
Pros:

The staff were incredible. Location ++ walking distance to great places. Loved the roof top bar. Excellent service.

2026-06-09 • via Nuitee
E
Erica • solo_traveller • us
10
Nice hotel, very nice staff, would stay again
Pros:

Nice, historic hotel with comfortable clean rooms in a great location. Coffee and pastries in the morning available near the elevator. Pool and rooftop was very nice

Cons:

I didn't have a nice view out my window

2026-06-08 • via Nuitee
L
Larry • extended_group • us
6
Pros:

Location

Cons:

Old

2026-06-07 • via Nuitee
D
david • couple • il
10
Pros:

Wonderful hotel.

2026-06-07 • via Nuitee
A
Ashleigh • solo_traveller • us
10
2026-06-06 • via Nuitee
T
Tim • extended_group • us
9
2026-06-06 • via Nuitee
P
peter • couple • us
10
Perfect location. Great valet and front desk
Pros:

Amazing place. Worth the cost!

2026-06-02 • via Nuitee
J
Jane • solo_traveller • us
9
Beautiful hotel and pool area, but no effort was made to change our room.
Pros:

Location was perfect,

Cons:

Our room faced the parkkng lot. They would not change our room.

2026-06-02 • via Nuitee
L
Lesley • couple • us
10
2026-05-30 • via Nuitee
G
Goolsby • couple • us
10
Happy and content.
Pros:

Right in the middle of everything and near so many good restaurants!

2026-05-29 • via Nuitee
J
Jennifer • couple • us
10
2026-05-28 • via Nuitee
F
franalt27 • Family • Massapequa, Long Island, New York
10
Relax at this perfect luxury hotel. You won’t be sorry!
Pros:

There’s nothing negative I can say about this beautiful hotel. The staff is so professional and friendly and the rooms are beautifully decorated and kept very clean. My family and I spent a great deal of time on the roof patio where there was a bar and a pool with lounge chairs. A special acknowledgment has to be made to the amazing servers Noah, Scottie, and Ben who made sure our every need was met. They were always attentive and helpful.
I love that complimentary coffee was served along with danish, pastry, croissants and fresh fruit every morning and throughout the day. We had dinner at the Grill 225 and it was excellent!

2026-05-27 • via Tripadvisor
G
Go67117073774 • Family • New York City, New York
10
I cannot think of one negative thing to say about this hotel. I was blown away by the staff and the cleanliness.
Pros:

If you’re looking for the best luxury hotel in Charleston, check out Market Pavilion hotel in the French Quarter of Charleston. My family and I spent four wonderful nights there and I can’t say enough about this hotel experience. The staff was so accommodating and friendly. A special shout out to the wait staff at the rooftop restaurant..especially Scott, Noah, and Ben. These waiters were incredibly professional and accommodating. They were just fantastic! Actually the entire staff were amazing.
The accommodations were immaculate as were all the public areas and bathrooms. One of the highlights for us was the fact that complimentary coffee was always waiting for us in the morning along with delicious muffins,danishes and fresh fruit. I honestly cannot think of one thing negative to say about this hotel and it’s staff. So worth the money.

2026-05-27 • via Tripadvisor
A
Andrea • couple • us
10
Pros:

Great location, breakfast and afternoon snacks in fourth floor lounge area, nice roofdeck and pool.

Cons:

Couldn’t check in until 4pm

2026-05-26 • via Nuitee