Eurostars Puerto de Ibiza

Hotels
Eurostars Hotels
8.5 (3718 reviews)
Carlos III, 24 , Ibiza Town , es

Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby outdoor pool
Beach umbrellas
Free pool cabanas
Pool sun loungers
Fitness facilities (surcharge)
See all facilities

Review Highlights

Pros:
Centrally located
Friendly staff
Cons:
Cleanliness issues
Poor value for money
Negative dining experiences

Categories

Cleanliness
5.85
Numerous complaints about cleanliness, mentioning dirt and cockroaches.
Service
9.32
Mixed reviews; some negative experiences described, but staff was friendly.
Location
10
Centrally located, with many nearby restaurants and amenities.
Room Quality
8.36
Rooms did not meet expectations; described as basic and cramped.
Amenities
9.81
Good amenities, although some issues with the pool and terrace access.
Value for Money
6.84
Considered poor value based on room quality versus price.
Food and Beverage
7.8
Food quality mentioned negatively, particularly the breakfast.
Overall Experience
10
Average of experiences; some positive aspects but significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:14

Property Description

Luxurious Amenities and Services
El Puerto Ibiza Hotel Spa offers a wide range of luxurious amenities and services to ensure a comfortable stay for guests. From a relaxing spa and wellness centre with sauna and Turkish bath to a refreshing pool and fitness centre, guests can indulge in ultimate relaxation and rejuvenation during their stay.

Convenient Location
Located just 500 meters from Ibiza Port and the Ferry Terminals, El Puerto Ibiza Hotel Spa is conveniently situated for travelers looking to explore the vibrant city of Ibiza. With popular points of interest such as Marina Botafoch and Pacha nearby, guests can easily immerse themselves in the lively atmosphere of the area.

Delicious Dining Options
Guests can enjoy a delightful dining experience at the hotel's buffet breakfast, à la carte restaurant, and bar. Whether starting the day with a hearty breakfast or unwinding with a cocktail in the evening, the dining options at El Puerto Ibiza Hotel Spa cater to every palate.

Book your stay at El Puerto Ibiza Hotel Spa now to experience luxury, convenience, and delectable dining all in one place.

Important information:

Please note when booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IBZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 3718 reviews
Cleanliness: 5.85
Service: 9.32
Location: 10
Room Quality: 8.36
Amenities: 9.81
Value for Money: 6.84
Food and Beverage: 7.8
Overall Experience: 10
O
Océane couple fr
5
2026-06-13 via Nuitee
G
Giovanni extended_group it
7
Pros:

Posizione e servizi (piscina e piccola palestra)

Cons:

Il bagno della stanza con zero privacy e l’assenza di un armadio vero e proprio

2026-06-13 via Nuitee
N
Nemanja couple rs
10
2026-06-13 via Nuitee
D
DEBORAH solo_traveller es
8
2026-06-13 via Nuitee
G
Giorgia couple it
9
2026-06-12 via Nuitee
M
Matteo couple ch
8
2026-06-12 via Nuitee
M
Mila-Rose couple za
8
2026-06-12 via Nuitee
M
Matteo couple ch
8
2026-06-12 via Nuitee
A
Ashley solo_traveller us
4
Pros:

The pool is great and the bartender was incredibly friendly.

Cons:

Front desk staff is incredibly rude. I stood at the front desk to check in and was ignored for several minutes, although she was as standing right in front of me. Additionally, I had to come down and ask for new batteries for the TV remote and was told they would be brought to my room. That never happened. I ended up leaving this hotel a night early to stay somewhere else.

2026-06-11 via Nuitee
M
Monica extended_group it
8
Pros:

Tutto

2026-06-11 via Nuitee
R
Rodica extended_group es
8
2026-06-11 via Nuitee
J
Juan solo_traveller es
7
Descontento por lo expuesto anteriormente
Cons:

Tengo pendiente una devolución de una noche de estancia, ya que por causa de fuerza mayor (fallecimiento familiar) tuve que volver un día antes. Nadie me dio ninguna solución, pues había pagado por adelantado toda la estancia. He reclamado vía email, como me indicaron en recepción, pero no he recibido respuesta.

2026-06-10 via Nuitee
R
Rens couple nl
9
2026-06-10 via Nuitee
M
MONTSE couple es
9
Situación genial para escapada de 2 días
Pros:

Perfectamente ubicado para ir paseando al centro de Ibiza, o si deseas ir a Formentera, los Ferrys estan a 1 minuto caminando del hotel.

2026-06-10 via Nuitee
S
Sharpe couple ie
10
2026-06-10 via Nuitee
R
Roberto solo_traveller it
9
Ottimo posto per soggiornare ad Ibiza anch’esse abbastanza caro ma in zona per detto costo - benefici non c’è niente di
Pros:

Pulizia , posizione albergo , colazione

2026-06-09 via Nuitee
D
David couple it
8
2026-06-09 via Nuitee
B
Berchtold couple ch
9
Cons:

Platz/Schrank eher minimal für zwei Personen
Haken um Badetücher aufzuhängen sind zu wenig
Kaffee Maschine wäre schön gewesen

2026-06-08 via Nuitee
J
Jemaical couple ch
8
Pros:

-

Cons:

-

2026-06-08 via Nuitee
J
Jennifer solo_traveller it
8
Posizione strategica nel cuore di Ibiza
Pros:

La posizione strategica vicino al Porto di Ibiza. L'hotel è piuttosto nuovo e ben arredato. La colazione con ampia scelta di prodotti, la cortesia del personale. La disponibilità della palestra.

Cons:

La pulizia può essere migliorata.

2026-06-08 via Nuitee