Eurostars Puerto de Ibiza

Hotels
Eurostars Hotels
8.5 (3764 reviews)
Carlos III, 24 , Ibiza Town , es

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Centrally located
Friendly staff
Cons:
Cleanliness issues
Poor value for money
Negative dining experiences

Categories

Cleanliness
5.85
Numerous complaints about cleanliness, mentioning dirt and cockroaches.
Service
9.32
Mixed reviews; some negative experiences described, but staff was friendly.
Location
10
Centrally located, with many nearby restaurants and amenities.
Room Quality
8.36
Rooms did not meet expectations; described as basic and cramped.
Amenities
9.81
Good amenities, although some issues with the pool and terrace access.
Value for Money
6.84
Considered poor value based on room quality versus price.
Food and Beverage
7.8
Food quality mentioned negatively, particularly the breakfast.
Overall Experience
10
Average of experiences; some positive aspects but significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:14

Property Description

Luxurious Amenities and Services
El Puerto Ibiza Hotel Spa offers a wide range of luxurious amenities and services to ensure a comfortable stay for guests. From a relaxing spa and wellness centre with sauna and Turkish bath to a refreshing pool and fitness centre, guests can indulge in ultimate relaxation and rejuvenation during their stay.

Convenient Location
Located just 500 meters from Ibiza Port and the Ferry Terminals, El Puerto Ibiza Hotel Spa is conveniently situated for travelers looking to explore the vibrant city of Ibiza. With popular points of interest such as Marina Botafoch and Pacha nearby, guests can easily immerse themselves in the lively atmosphere of the area.

Delicious Dining Options
Guests can enjoy a delightful dining experience at the hotel's buffet breakfast, à la carte restaurant, and bar. Whether starting the day with a hearty breakfast or unwinding with a cocktail in the evening, the dining options at El Puerto Ibiza Hotel Spa cater to every palate.

Book your stay at El Puerto Ibiza Hotel Spa now to experience luxury, convenience, and delectable dining all in one place.

Important information:

Please note when booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IBZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 3764 reviews
Cleanliness: 5.85
Service: 9.32
Location: 10
Room Quality: 8.36
Amenities: 9.81
Value for Money: 6.84
Food and Beverage: 7.8
Overall Experience: 10
J
JOSE couple es
4
2026-07-04 via Nuitee
S
Silan couple ch
8
2026-07-04 via Nuitee
A
Aikaterini solo_traveller gr
10
Amazing
Pros:

Modern rooms, located in the center of Ibiza town at the port where ships to Formentera depart as well as local boats to various beaches. Within walking distance to the old town, sights, shops, cafes and restaurants. Breakfast was amazing. Also there is a rooftop terrace with shallow pool (0,7 m, more of a tanning pool), sunbeds and umbrellas with gorgeous view at the castle.

Cons:

I would appreciate a coffee machine or kettle at the room

2026-07-04 via Nuitee
A
Apuleo extended_group it
10
Uno dei soggiorni migliori di sempre! Abbiamo trascorso un soggiorno davvero fantastico! L'hotel è c
Pros:

Tutto! Non c’è stato niente che non è andato bene! Il personale super gentile e super disponibile! Juan Carlos è stato molto disponibile e sempre pronto alle nostre richieste. Mi ha risolto un problema con il
Check in dell’aereo e volevo ringraziarlo ancora tantissimo! Sicuramente da rifare

Cons:

Assolutamente niente

2026-07-04 via Nuitee
J
johan couple gb
7
2026-07-04 via Nuitee
A
Abigail solo_traveller es
10
2026-07-04 via Nuitee
C
Cristina couple ar
10
Recomendable
Pros:

Nuevo, luminoso, confortable

2026-07-03 via Nuitee
M
MONICA GRACIELA couple ar
8
Confortable
Pros:

Cómoda y bien ubicada!!

Cons:

Todo bien

2026-07-03 via Nuitee
K
Khrystyna solo_traveller gb
10
2026-07-03 via Nuitee
M
María Noel couple uy
7
En general buena
Pros:

El desayuno , la habitación era cómoda y buen equipamiento

Cons:

El precio un poco elevado

2026-07-03 via Nuitee
J
Jade couple gb
10
Perfect, hidden gem
Pros:

Amazing from start to finish- arrived and had been unexpectedly been upgraded which was a massive bonus. The room smelt like a spa, the roof top pool was outstanding and was always a bed free. So clean and modern, the location was perfect 5 minute walk to the old town. Loved it

2026-07-02 via Nuitee
P
Paul extended_group se
7
2026-07-02 via Nuitee
E
Elena couple it
10
Ottimo. Ritorneremo!
Pros:

Personale gentile e disponibile. Anche la SPA è bellissima dove Karol ci ha accolto con cura e gentilezza. Inoltre la posizione dell’hotel è super. Consigliatissimo!

2026-07-02 via Nuitee
A
Ana family_with_children es
7
Adecuado para ser Ibiza. Si buscas descanso, no es tu hotel.
Pros:

El desayuno es muy completo y la ubicación del hotel es perfecta. A 5min andando del puerto y la zona de tiendas. 10min del casco antiguo y zona de restaurantes.
La terraza de la piscina tiene unas vistas bonitas al casco antiguo con un bar con música y eventos de baile.

Cons:

Teniendo en cuenta que es ibiza, ya sabiamos que habría mucha gente con intención de fiesta, asi que no nos sorprendió, pero el precio por noche es muy elevado para el poco disfrute de la habitación (muy ruidosas si te toca un vecino que monta fiesta en la habitación hasta las 12 para salir de fiesta y vuelve a las 8 de la mañana). Además la piscina tiene solo 70cm de agua y es muy pequeña para la cantidad de habitaciones que tiene el hotel. En nuestro caso coincidimos con un grupo de 15 italianos muy fiesteros y tenían secuestrada la piscina. El personal nunca les llamó la atención por beber, fumar y comer dentro de la piscina. Nada higiénico.

2026-07-02 via Nuitee
A
Ahmed couple eg
10
2026-07-02 via Nuitee
L
Linda couple it
9
2026-07-01 via Nuitee
E
Edward extended_group gb
8
2026-06-30 via Nuitee
A
Alexandra couple gb
9
2026-06-30 via Nuitee
E
Ergi extended_group al
10
2026-06-29 via Nuitee
B
barbara couple it
10
Pros:

La posizione

Cons:

Mancanza balcone

2026-06-29 via Nuitee