The Rusty Parrot Lodge and Spa

The Rusty Parrott is an exceptional luxury accommodation with outstanding service, beautiful rooms and public spaces and fine dining. This is truly one of the best places at which we have every stayed.

We had not been to Jackson Hole for many years and were looking forward to returning to the Rusty Parrot Lodge. We were thrilled to see the newly designed hotel. From the moment we arrived and throughout our stay the management and staff were fantastic. There was always someone available for any of our needs. Jennifer, the manager is a gem, always smiling and eager to make sure our stay was everything we expected. The hotel has many comfortable areas to sit and visit and the restaurant is in a lovely setting with large windows to see the view. Our guest room was nicely furnished with a very comfortable king size bed accompanied by a cuddly teddy bear. The bathroom was large with a tub and shower and a large sink area for two to use. There was plenty of closet and drawer space which many hotels lack. The lighting was well thought out with various adjusting options. There is also a very large screen TV and they offer both the local and On Demand shows as well as some streaming. That is a treat since we have found some nice hotels not offering streaming. We highly recommend the Rusty Parrot for the location which is in walking distance to shops and restaurants as well for its great staff and beautiful decor.

We may have received the best customer service ever at The Rusty Parrot Lodge & Spa. Whether it was Isaiah the valet, the room attendants, front desk, Kevin our waiter at the Wild Sage, or the massage therapist Julie had, they were all singularly focused on making us comfortable and enjoy our time. The hotel itself was beautiful, clean, uniquely updated in every way and thoughtfully stocked. The perch patio was a favorite morning spot to watch the sun come up, while listening to the geese across the street by the Snake River, after grabbing my complimentary coffee in the 2nd floor beverage counter. The 3pm delicious chocolate chip cookies placed here each day was a special treat. The Wild Sage restaurant really deserves its own 5 star review. Best breakfast and dinner I have had in a long time. The sweet folks at the front desk sent us off with snacks, can water, and bear spray each day we went hiking. My wife is still raving about her massage. Just a perfect stay.

Fantastic experience, the staff is best in class and the location is perfect to walk and explore Jackson.

Tasty and nice variety location pretty with snow coming down on patio and hot tub

Outstanding service and staff. Professional, friendly, courteous, perfect for a boutique hotel. The room was extremely comfortable. There were many small touches that made it feel 'special'. The location was great - quiet, away from the noisy part of the town.
The restaurant was fabulous. It's an intimate setting with unique and delicious menu options. Our server, Chris, was one of the best servers we've ever had. He elevated the experience from a great dinner, to an extraordinary evening event. Bravo!

Our stay at the Rusty Parrot this week was nothing short of exceptional. While the property holds a AAA Four Diamond rating, the level of service we received was top-rate and consistently outperformed other 5-star hotels in the area.
From the moment we arrived, every single staff member made us feel like family. A huge thank you to:
• Valet & Front Desk: For the warm welcome and in so formative, kind check-in process.
• Housekeeping: For the incredible attention to detail that made our room feel like a sanctuary.
• Onsite Restaurant: Both breakfast and dinner were absolutely delicious. The culinary team and servers truly understand the art of exceptional service.
It is rare to find a place where every department is this attentive and synchronized. If you are looking for luxury with a genuine, personal touch in Jackson, this is it."

This place is an elegant boutique hotel that feels homey and luxurious without being over the top. There were great details to make the experience more personal and cozy. I loved this place and would go back to it anytime.

A really fantastic stay in Jackson. This hotel does all of the little things right. From chocolates at night, to the hot apple cider and cookies in the evenings, to the water available anytime all day both as bottled water and glasses of water in the lobby, there are so many little touches that make the stay a step above. The restaurant is excellent for breakfast. The team here is all so friendly and helpful. The rooms are quiet, windows open a little bit, and the HVAC system works well. Would highly recommend and I hope we can return again someday.

Perhaps the only suggestion for improvement that we would have is ski shuttle service to Jackson Hole later in the morning, but we understand that for a smaller hotel, it may not be practical to run a shuttle all day.

I love this hotel. Everyone who worked there was amazing, very friendly and accommodating. The room was very comfortable and quiet, we all slept very well. The location is perfect, very close to everything in downtown Jackson. We had dinner at the restaurant and the food was outstanding. I would definitely stay here again.

This year, we took our children to Jackson Hole for skiing. We stayed at the Rusty Parrot during our stay, and I must say, the service was exceptional. The staff was incredibly attentive and went above and beyond to ensure that all our children were happy and comfortable. They even brought us baby body wash, teddy bears, and coloring books, which made our stay even more enjoyable. Our children absolutely loved the hotel and even want to live there! We had a wonderful time and will definitely be returning in the future. Thank you to all the staff for making our stay truly exceptional.

Had a fantastic dinner at the Wild Sage last night! The menu is artfully crafted and excellently executed. The Fois gras and beef tartar are exquisite to name just a few of many great dishes we sampled. Service is impeccable. Their wine list is curated to give an excellent range of high quality choice options in all price points. Kudos! My wife and I spend 13 weeks a year in Jackson and this has now become our new favorite! Looking forward to many more delicious experiences!

We have family there and Grand Son was graduating so we had plans for everything so we didn’t get to experience meals etc . But of all my friend with me totally enjoyed the outdoors on each side especially with the fire places as well. Loves the outdoors so when I left she thoroughly enjoyed the outdoors . She made friends from Alabama there and especially your employee Jr. But all of your employees are compliment to your organization. My daughter has lived there for 25 + years and came with family for evening meal . All positive. Since the fire a place I always wanted to stay . Had a condo until my wife died which I gave it to the family to rent . 😭lost my free place 🤣🤣Thank yall for great stay .

Staff and facilities

We stayed here for three nights while visiting Jackson Hole and had a wonderful experience. The rooms are beautiful, and all of the staff were very friendly. We ate at the hotel restaurant every day for breakfast as well as once for dinner, and every meal was excellent. We also appreciated the complimentary coffee and tea that was made available all day, as well as the delicious cookies that were put out in the evening. We would not hesitate to stay here again.

Fantastic stay at the Rusty Parrot. Staff are so friendly and ensure you are having a great stay. Can’t recommend enough