The Hidden Ridge Resort

Hotels
8.2 (2966 reviews)
901 Hidden Ridge Way Box 1070 , Banff , CA
+1 800-661-1372

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Helpful staff
Beautiful location
Great amenities
Cons:
Noise issues
Cleanliness concerns
Limited hot tub hours

Categories

Cleanliness
7.53
Some guests mentioned issues with the cleanliness of sheets and room maintenance.
Service
9
Many reviews appreciated the staff's helpfulness and attentiveness.
Location
9.04
Multiple reviews highlighted the great location and beautiful scenery.
Room Quality
6.99
Some complaints about noise levels and room conditions.
Amenities
8.52
Positive comments about the pool, sauna, and hot tub, but some amenities had limited hours.
Value for Money
7.98
General sentiment reflected good value for the amenities provided.
Food and Beverage
8.03
Food service is not specifically mentioned but is standard for this hotel tier.
Overall Experience
8.5
Most reviews convey a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:09

Property Description

Stunning Views and Cozy Apartments

Full Kitchens and Wood-Burning Fireplaces
Experience the charm of wooden furnishings and the convenience of a full kitchen in each apartment. Cozy up by the wood-burning fireplace after a day of exploring Banff.

Outdoor Hot Tub and Shuttle Service
Unwind in the outdoor hot tub while enjoying the breathtaking mountain views. Take advantage of the free shuttle service to explore Banff town centre without any hassle.

Book now to experience the perfect blend of comfort and convenience at The Hidden Ridge Resort.

Important information:

Please note extra charges must be paid upon check-in.

Groups: Bookings of 3 rooms or more will be classed as a group and charged 1 night plus tax deposit A group cancelation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.2
Based on 2966 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 6.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
O
Olga • couple • es
10
Sitio con mucho encanto
Pros:

El personal súper amable, nuestra habitación estaba genial, amplia y limpia, tenía zona de salón con cocina y chimenea. La zona de piscina caliente es ideal con unas vistas preciosas y muy bien equipada con toallas y vestuario. El personal muy amable y parking gratis en todo el recinto

Cons:

Nada

2026-10-31 • via Nuitee
Y
yohan • family_with_children • fr
7
Pros:

Très joli et confortable

Cons:

Mauvaise insonorisation des chambres

2026-10-30 • via Nuitee
L
Lynn • solo_traveller • us
10
Cozy and inviting in a great location.
Pros:

Great location and cozy vibes. Great access to free shuttle.

Cons:

Everything was great

2026-10-30 • via Nuitee
P
Priska • extended_group • id
10
A comfortable stay with beautiful view!
Pros:

Love the views and warm swimming pool. The place has everything you need! The shuttle to the town is very convenient.

Cons:

Nothing

2026-10-30 • via Nuitee
C
Chloe • couple • ca
8
Pros:

The heated pool and sauna and also the location

2026-10-30 • via Nuitee
R
Rowena • extended_group • ca
10
My family enjoy our whole stay here
Pros:

Close to downtown. Very clean and we feel comfortable

Cons:

N/A

2026-10-30 • via Nuitee
A
Ani • family_with_children • pt
8
2026-10-29 • via Nuitee
A
Ani • family_with_children • pt
8
Pros:

Toplage,nette und freundliche Mitarbeiter

Cons:

Sauberkeit zu wünschen übrig

2026-10-29 • via Nuitee
G
genalyn • family_with_children • au
7
2026-10-29 • via Nuitee
S
Simon • family_with_children • fr
8
Vraiment moment de détente !
Pros:

L’espace piscine est incroyable
Les lodges sont vieillissants mais très spacieux et confortables
Accès à des barbecues extérieurs et du bois pour faire un feu dans les lodges
Navette directe pour Banf
Personnel très gentil
Places de parking

2026-10-29 • via Nuitee
I
Imogen • couple • au
8
2026-10-28 • via Nuitee
J
Jamilynn • family_with_children • ca
10
MAGNIFIQUE
Pros:

Tout, absolument tout, c'était ma 2e fois et j'y retournerais à nouveau encore et encore.

Cons:

Rien :)

2026-10-28 • via Nuitee
Z
Zoya • extended_group • ca
10
2026-10-28 • via Nuitee
R
Rozdymakha • couple • ca
9
2026-10-27 • via Nuitee
D
Demid • couple • ca
7
2026-10-26 • via Nuitee
S
Samantha • couple • ca
10
We had an amazing stay as usual the staff is incredibly nice the rooms are big the beds were so comfortable and we got t
Pros:

It was well taken care we had elks outback our patio coolest experience

2026-10-26 • via Nuitee
C
Claudine • family_with_children • ca
9
We loved the outdoor pool, hot tub, and sauna so much! We came for the view and the pools! Enjoyed it!
Pros:

The pool, hot tub, sauna, was the best! Stunning view!!!

Cons:

The rooms can use some updating.

2026-10-26 • via Nuitee
L
Lynda • couple • gb
10
Fabulous!! Most amazing views! A dip in hot tub at sunset is an absolutely one off experience!!
Pros:

What a fabulous setting!! Great facilities at the resort with pool and hot tub outside, open till 10pm and overlooking the Rockies! Just incredible and so beautiful! A one off experience!! Great terrace from our apartment looking over the mountains! Easy walk to bus and we had free local passes on the bus for 3 days - amazing! That hsve is easy free access to Banff gondola (what a sight!) and bow river falls! Town is perfect! Eateries and bars, plus shops!

Cons:

A bar area plus place to buy hot snacks/ small plates would be great!

2026-10-25 • via Nuitee
E
Erin • family_with_children • ca
7
2026-10-25 • via Nuitee
C
Christine • family_with_children • us
8
2026-10-25 • via Nuitee