Campanile restaurant BASILDON - East of London

Hotels
Louvre Hotels
6.4 (126 reviews)
A127 Southend Arterial Road, Pipps Hill, Basildon, England, SS14 3AE , Basildon , GB

Pets allowed

Facilities

Meeting rooms
No single-use plastic straws
No single-use plastic stirrers
Free WiFi
24-hour front desk
Garden
Conference space
Golfing nearby
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Clean rooms
Good breakfast
Convenient location
Cons:
Outdated rooms
Poor service experience
High prices for quality

Categories

Cleanliness
5.9
Some guests mentioned clean rooms, but others reported issues like a rusty bath and a soaking wet floor.
Service
6.9
Mixed experiences; some staff were described positively, while there were complaints about unprofessional behavior.
Location
7.4
Convenient location with easy access to nearby shops, but noise from the motorway can be an issue.
Room Quality
5.4
Reports of small, outdated rooms with maintenance issues, and generally not fitting a three-star standard.
Amenities
6.4
Basic amenities provided, but they did not meet expectations based on star rating.
Value for Money
5.4
Overpriced for the quality offered; guests felt they were charged too much based on their experiences.
Food and Beverage
7.4
Good quality cooked breakfast, but limited overall food options mentioned.
Overall Experience
6.4
Overall dissatisfaction from guests leads to reluctance to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:09

Property Description

Experience comfort and convenience at Campanile restaurant BASILDON - East of London, where relaxation meets accessibility in the heart of Basildon.

Comfortable Accommodations
Our 97 tastefully designed guestrooms are equipped with complimentary wireless internet, TVs, and all the essentials for a restful stay, ensuring you feel right at home.

Delicious Dining Options
Savor delightful meals at our on-site restaurant, or enjoy the convenience of room service during limited hours. Breakfast is served daily, with full options available on weekends to energize your day.

Event and Meeting Spaces
For business travelers, our hotel features a versatile 431 square feet of conference space, perfect for meetings and events. With a 24-hour front desk and ample parking, we cater to all of your needs.

Don’t miss out on this outstanding experience—book your stay at Campanile restaurant BASILDON today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SEN

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in kg is 60

See all policies

Location

Guest Reviews

6.4
Based on 126 reviews
Cleanliness: 5.9
Service: 6.9
Location: 7.4
Room Quality: 5.4
Amenities: 6.4
Value for Money: 5.4
Food and Beverage: 7.4
Overall Experience: 6.4
D
davies solo_traveller gb
6
2026-07-04 via Nuitee
K
Kenneth solo_traveller gb
9
2026-07-04 via Nuitee
I
Ireneusz couple gb
8
2026-07-03 via Nuitee
V
Vicki solo_traveller gb
8
Good staff.
Pros:

The staff, very good and helpful.

Cons:

Very dated, much less luxurious than a Travelodge.

2026-07-03 via Nuitee
R
Roy solo_traveller gb
5
2026-07-03 via Nuitee
O
Omonaa solo_traveller gb
9
2026-07-03 via Nuitee
A
Antony solo_traveller gb
8
Basic accommodation well priced
Pros:

Location and price

Cons:

Thin walls as you could here people in neighbouring rooms.
No Air Conditioning
Not enough 230v Socket Outlets

2026-07-02 via Nuitee
A
Antony couple gb
10
2026-07-01 via Nuitee
M
Maigan couple gb
8
The staff were so friendly, food was incredible especially the masala!
Pros:

Very good value for the price

Cons:

Rooms are very small so was very hot

2026-06-30 via Nuitee
V
Vashistha couple gb
8
The room fully matched expectations; it was clean, comfortable, well located and very affordable.
Pros:

The staff members we met were friendly and helpful. There was a heatwave, and we were provided with a room fan without having to ask for one.
The room was clean, the bed was comfortable, the traffic noise was muted despite our proximity to a busy road.
It was good to know that breakfast was available on site if needed. There was ample parking and the hotel was located well for access to several nearby towns.

Cons:

There were some maintenance issues like windows not closing properly, a broken hanger. It would have been useful to have an electric socket nearer the bed and another clothes hook in the bathroom.
The plumbing, whilst functional needed refreshing (Hand sink tap was quite stiff)

2026-06-29 via Nuitee
C
Chloe couple gb
7
After being moved, our stay was good. The staff were very helpful and friendly
Pros:

The room was basic but comfortable. Cooked breakfast was lovely

Cons:

We moved from one room as there were people drinking and smoking weed outside our window

2026-06-29 via Nuitee
M
Melissa solo_traveller gb
10
2026-06-28 via Nuitee
N
Natalie solo_traveller gb
5
Very Basic but clean and comfy beds.
Pros:

Beds were comfy. Hotel was very hot as expected in the heat wave. They have obviously gone out and purchased fans for the room. Really appreciated

Cons:

Hotel is basic. Motel style hotel, room was small.
Bathroom had no ventilation so was really stuff and hard to dry after a shower.
Towels were very rough.

2026-06-28 via Nuitee
J
Jamie couple gb
9
2026-06-28 via Nuitee
N
Naomi couple gb
4
2026-06-28 via Nuitee
C
Connors solo_traveller gb
1
2026-06-28 via Nuitee
D
Dean extended_group gb
10
I would say it's top price but it's nice I did not have any noise and yes I stay agen
Pros:

3 night at 200 pounds you did not top up the coffee you make the bed not put clean sheets on yes you leave clean towels

Cons:

If you had topped up coffee and put clean beding on would off bin nice

2026-06-28 via Nuitee
E
Endrit couple gb
10
2026-06-28 via Nuitee
J
Janine couple gb
7
Cheap and cheerful for an overnight stay .Would not stay again
Pros:

Housekeeping lady was very helpful, she went to Asda to get me some conditioner.
Very helpful and so kind of her to do that for me

Cons:

Reception staff on Friday and Saturday were not helpful. I asked for an extension lead as hairdryer would not reach the mirror. She was on the phone and said she was busy but would try and get one for me .
I was going to a funeral. It was boiling hot and I had wet hair . Nothing was done about my request.
The other receptionist checked us out but
didn’t ask about our stay .
They both need to go on a customer
service coarse .. just ignorant .
Rooms very basic

2026-06-28 via Nuitee
K
Kevin solo_traveller gb
8
2026-06-28 via Nuitee