IntercityHotel Hamburg Hauptbahnhof

Hotels
•
IntercityHotels
7.8 (5113 reviews)
Glockengießerwall 14/15 , Hamburg , de
+49 40 248700

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
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Review Highlights

Pros:
Great location
Clean and well-equipped rooms
Cons:
Unfriendly service
Noise from outside

Categories

Cleanliness
6.94
Some reviews mentioned cleanliness issues such as a stinky toilet and unwashed towels.
Service
7.91
Mixed sentiments; some staff were friendly, while others were reported as unprofessional.
Location
8.95
Consistently praised for its proximity to the train station and city center.
Room Quality
7.4
Concerns about room size and comfort; some rooms reported as noisy.
Amenities
7.93
Good amenities, but lack of tea and coffee making facilities noted.
Value for Money
7.89
Most reviews suggest good value, though some concerned about room size for prices.
Food and Beverage
7.44
Breakfast quality varied; some found it overpriced and mediocre.
Overall Experience
7.91
Generally positive, with some reservations about specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:33

Property Description

Modern Rooms and Elegant Restaurant:
Experience luxury and comfort in our modern rooms equipped with satellite TV, air conditioning, and soundproofed windows. Indulge in culinary delights at our elegant restaurant while enjoying panoramic city views from our rooftop terrace.

Convenient Location and Transportation:
Situated just a 2-minute drive from Hamburg Central Station, our hotel provides easy access to popular attractions like Mönckebergstraße shopping mile and the Alster canal. With various transportation services available at the nearby train station, exploring the city is a breeze.

Delicious Dining Options:
Start your day with a rich breakfast buffet at our restaurant, overlooking the main railway station and Kunsthalle Art Gallery. Treat yourself to seasonal and regional meals or unwind with a drink at our stylish bar.

Book your stay at Intercity Hotel Hamburg Hauptbahnhof for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Guest Reviews

7.8
Based on 5113 reviews
Cleanliness: 6.94
Service: 7.91
Location: 8.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 7.91
C
Christina • family_with_children • gb
10
Pros:

Super helpful and friendly staff

Cons:

A bit pricey

2026-08-15 • via Nuitee
V
Volker • couple • de
6
Gut
Cons:

Das einchecken am pc

2026-08-14 • via Nuitee
R
Rainer • couple • th
10
2026-08-13 • via Nuitee
A
Annika • solo_traveller • se
8
Enkelt och bekvämt hotell nära stationen.
Pros:

Praktiskt läge nära järnvägsstationen. Lugnt och bekvämt.

Cons:

Ganska opersonligt

2026-08-11 • via Nuitee
S
Silke • solo_traveller • de
8
Angenehmer Aufenthalt in zentraler Lage.
Pros:

Nähe zum S-Bahn, U-Bahn, Fernverkehr. Trotzdem ruhiges Zimmer. Auf Zimmerwunsch wurde eingegangen. Gut zu steuernde Klimaanlage. Fenster zu öffnen. Bad neu. Getränkeautomat.

2026-08-10 • via Nuitee
A
Albrecht • solo_traveller • de
7
2026-08-10 • via Nuitee
M
Mette • solo_traveller • dk
7
2026-08-10 • via Nuitee
L
Ludovic et Marina • couple • fr
10
2026-08-09 • via Nuitee
D
Dr. Udo • solo_traveller • de
8
2026-08-09 • via Nuitee
D
Dietmar • couple • de
8
2026-08-09 • via Nuitee
M
Mary • solo_traveller • de
6
Pros:

Near to station.

Cons:

All ok.

2026-08-08 • via Nuitee
A
Anja • solo_traveller • de
9
Pros:

Freundliches Personal, sehr gutes Frühstück, saubere Zimmer, Nähe zum Bahnhof

2026-08-08 • via Nuitee
B
Bianca • extended_group • de
7
2026-08-07 • via Nuitee
M
Matthieu • solo_traveller • fr
8
2026-08-07 • via Nuitee
F
Florian • solo_traveller • de
7
2026-08-07 • via Nuitee
C
Chandan • solo_traveller • de
9
2026-08-06 • via Nuitee
A
Andrea • solo_traveller • me
10
2026-08-06 • via Nuitee
K
Klaus • solo_traveller • de
2
Nur die LAge spricht noch für das Hotel
Pros:

DIe Lage und Nähe zum Hauptbahnhof ist im Moment das Einzige, was für das Hotel spricht

Cons:

Man muss sich jetzt selber am Automaten einchecken, das ist für mich weder kundenorientiert, noch persönlich.
DIe Klimanlage ist vollkommen nutzlos, dafür laut; bei der aktuellen Hitze kann man kaum schlafen, es hat nur für 3 Stunden gereicht.
Bei den Preisen, die das Intercity Hotel aufruft, ist das inakzeptabel; leider ist es das einzige Htoel in der Nähe meines aktuellen Projektortes.
Das es keine Bar, keine Möglichkeit noch unter anderen Menschen ein Feierabendbier zu trinken ,hatte ich früher schon erwähnt, - auch das ist für ein Hotel dieser Kategorie und dieses Preises nicht angemessen.

2026-08-06 • via Nuitee
J
Judith • solo_traveller • de
9
2026-08-06 • via Nuitee
H
Helge • solo_traveller • de
7
2026-08-05 • via Nuitee