IntercityHotel Hamburg Hauptbahnhof

Hotels
•
IntercityHotels
7.8 (5047 reviews)
Glockengießerwall 14/15 , Hamburg , de
+49 40 248700

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Clean and well-equipped rooms
Cons:
Unfriendly service
Noise from outside

Categories

Cleanliness
6.94
Some reviews mentioned cleanliness issues such as a stinky toilet and unwashed towels.
Service
7.91
Mixed sentiments; some staff were friendly, while others were reported as unprofessional.
Location
8.95
Consistently praised for its proximity to the train station and city center.
Room Quality
7.4
Concerns about room size and comfort; some rooms reported as noisy.
Amenities
7.93
Good amenities, but lack of tea and coffee making facilities noted.
Value for Money
7.89
Most reviews suggest good value, though some concerned about room size for prices.
Food and Beverage
7.44
Breakfast quality varied; some found it overpriced and mediocre.
Overall Experience
7.91
Generally positive, with some reservations about specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:33

Property Description

Modern Rooms and Elegant Restaurant:
Experience luxury and comfort in our modern rooms equipped with satellite TV, air conditioning, and soundproofed windows. Indulge in culinary delights at our elegant restaurant while enjoying panoramic city views from our rooftop terrace.

Convenient Location and Transportation:
Situated just a 2-minute drive from Hamburg Central Station, our hotel provides easy access to popular attractions like Mönckebergstraße shopping mile and the Alster canal. With various transportation services available at the nearby train station, exploring the city is a breeze.

Delicious Dining Options:
Start your day with a rich breakfast buffet at our restaurant, overlooking the main railway station and Kunsthalle Art Gallery. Treat yourself to seasonal and regional meals or unwind with a drink at our stylish bar.

Book your stay at Intercity Hotel Hamburg Hauptbahnhof for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 5047 reviews
Cleanliness: 6.94
Service: 7.91
Location: 8.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 7.91
B
Barbara • solo_traveller • ch
9
Das Hotel ist perfekt gelegen, hat geräumige, neu ausgestattete Zimmer und freundliches Personal.
Pros:

Die Lage ist sehr zentral am Hauptbahnhof. Das Zimmer war ruhig, geräumig und schön.

2026-07-25 • via Nuitee
H
Horst • solo_traveller • de
8
Alles optimal, wenn der zugesagte Safe da gewesen wäre.
Pros:

Lage nahe zum Hauptbahnhof und Zentrum und Binnenalster.
Sehr ruhiges Zimmer, da Fenster zum Binnenhof.
Gutes Frühstück.

Cons:

Kein Safe,obwohl lt Information zugesagte Ausstattung. Alles

2026-07-25 • via Nuitee
A
Annabell • couple • de
8
2026-07-25 • via Nuitee
R
Rüdiger • solo_traveller • de
9
Pros:

Perfekte Lage
Sehr gute und saubere Zimmer
Sehr fre Personal
Sehr gutes Frühstücksbüfett

Cons:

Nichts zu bemängeln

2026-07-24 • via Nuitee
A
Arno • solo_traveller • nl
8
Goed comfortabel hotel, goed bed, fijne badkamer, uitstekende ligging
Pros:

De ligging vlakbij het station is ideaal voor een treinreiziger

Cons:

De prijs

2026-07-24 • via Nuitee
R
Ronny • family_with_children • no
7
Nice rooms and beds.
Pros:

Frokosten var ok. Det manglet noen vanlige retter/pålegg. Du fikk for eksempel ikke full engelsk.
Beliggenheten er sentral. Det er ingen plass å henge, bare noen få stoler rett ved resepsjonen.

Cons:

Kundeservice, varierende etter hvilket personale. Betalte ved en feil i Nok for oppholdet, spurte de umiddelbart om det kunne endres til Eur og da ristet han på hodet før vi var ferdig å spørre engang.

2026-07-23 • via Nuitee
D
Dominik • solo_traveller • de
9
2026-07-23 • via Nuitee
J
Jens • couple • de
8
2026-07-22 • via Nuitee
B
Betschart • solo_traveller • ch
8
2026-07-22 • via Nuitee
A
Alan • solo_traveller • au
9
Good hotel, great location.
Pros:

Clean and comfortable room, close to the Bahnhof, shops and restaurants. Good breakfast with helpful staff.

Cons:

Everything was fine.

2026-07-21 • via Nuitee
J
Jose Antonio • couple • ar
7
VER A MI HIJO
Pros:

no

Cons:

NO

2026-07-21 • via Nuitee
P
Péter • solo_traveller • hu
7
2026-07-21 • via Nuitee
S
Sergio • couple • it
10
Posizione ottima, stanza funzionale
Pros:

Posizione, vicina a stazione e a 1 km dal Rathaus, stanza funzionale

Cons:

Nulla

2026-07-20 • via Nuitee
A
Annemarie • solo_traveller • ch
10
2026-07-20 • via Nuitee
E
Ellen • solo_traveller • dk
6
2026-07-19 • via Nuitee
B
Bernd • couple • de
8
Zentrale Lage
Pros:

Lage top zum Bahnhof und ins Zentrum.
Frühstück war gut und ausreichend.

Cons:

Duschtür war undicht.

2026-07-19 • via Nuitee
O
Olaf • solo_traveller • de
10
Alles Sauber
Pros:

Gut Alles Super

Cons:

Etwas teuer für eine Nacht

2026-07-18 • via Nuitee
A
Adolfo • solo_traveller • cl
8
Basica
Pros:

Ubicacion

Cons:

Desayuno

2026-07-18 • via Nuitee
K
Krzysztof • couple • pl
8
2026-07-18 • via Nuitee
A
Alexander • solo_traveller • at
8
2026-07-17 • via Nuitee