Mercure Genova San Biagio

Hotels
•
Mercure
8.2 (3962 reviews)
Via Romairone 14 , Genova , IT
+39 010 989751

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Free and ample parking
Excellent and varied breakfast
Comfortable, spacious rooms and good beds
Friendly and helpful staff (24h reception, EV assistance)
Convenient for highway/port/ferry connections
Pet-friendly and useful amenities (minibar, toiletries)
Cons:
Far from city centre; traffic and tolls make trips to town longer
Some dated furnishings and stained carpet noted
Occasional unfriendly reception/service incidents reported
One report of broken air conditioning
Isolated poor meal reports (risotto/hamburger), and some guests wanted a bathtub or in-room snacks

Categories

Cleanliness
7.6
Generally clean bathrooms and rooms praised, but a few mentions of stained carpet and older furnishings lowered the score slightly.
Service
8.4
Multiple reviews praise friendly, helpful and attentive staff (24h reception, assistance at 1:00 AM, smiling servers), with isolated reports of unfriendly receptionists at check-in/out.
Location
7.6
Convenient for highway, port and ferry access with ample parking; however several guests note the hotel is ~10 km from city centre, with heavy traffic and tolls making access to downtown less convenient.
Room Quality
8.4
Rooms described as spacious, comfortable beds (including king size) with good toiletries and extras; some comments about slightly dated furniture and one report of a bed being a bit firm.
Amenities
8.6
Strong amenities: free parking, EV charging help, minibar refreshments included, pet-friendly, 24h reception and good breakfast offerings; minor note about no in-room snacks for a few guests.
Value for Money
8.2
Guests frequently note good value (free parking, solid breakfast, convenient for transfers/ferries) and some recommend top marks; score set at target where not contradicted.
Food and Beverage
8.3
Breakfast repeatedly described as excellent with wide choice; evening meals and restaurant are generally praised but a few isolated negative comments about specific dishes lower the score slightly.
Overall Experience
8.5
Many repeat guests and positive overall stays (comfortable, convenient for travel, friendly staff), with a small number of recurring negatives (distance to centre, occasional service or room issues).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Convenient Location
Mercure Genova San Biagio, just 2 km from the A7 motorway, offers easy access to Genoa's center within a 20-minute drive. Perfect for both leisure and business travelers.

Comfortable Rooms
Enjoy soundproof rooms with modern amenities like free WiFi, flat-screen TV, and electric kettle. The cozy ambiance with carpeted or wooden floors ensures a relaxing stay.

Dining Experience
Start your day with a delicious sweet and savoury breakfast. Indulge in culinary delights at the à la carte Al Serro restaurant or unwind at the stylish bar for a refreshing drink.

Experience convenience, comfort, and culinary delights at Mercure Genova San Biagio. Book now for a memorable stay!

Important information:

When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.

If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOA

Location

Guest Reviews

8.2
Based on 3962 reviews
Cleanliness: 7.6
Service: 8.4
Location: 7.6
Room Quality: 8.4
Amenities: 8.6
Value for Money: 8.2
Food and Beverage: 8.3
Overall Experience: 8.5
S
Stéphane • family_with_children • fr
10
Pros:

Chambres très confortable et le petit déjeuner est excellent

2026-10-31 • via Nuitee
C
Conejos martinez • family_with_children • es
9
Pros:

La habitacion y el desayuno de 10

2026-10-31 • via Nuitee
T
Tania • extended_group • it
1
2026-10-29 • via Nuitee
G
GLORIANA • solo_traveller • it
7
Pros:

colazione molto varia

Cons:

per essere un 4 stelle mi aspettavo qualche snacks in camera

2026-10-27 • via Nuitee
M
Marco • solo_traveller • it
9
Ottima location per Genova
Pros:

Ottimo hotel per Genova con ampio parchrggio gratuito e comodissimo per chi arriva dall'autostrada.
Personale cortese ed efficiente: avevo chiesto una stanza silenziosa e mi hanno pienamente accontentato.
Ottimo anche il ristorante, sia per il personale che per la cucina.

Cons:

Letto enorme ma un po' duro.

2026-10-27 • via Nuitee
C
Christine • family_with_children • at
9
Pros:

Wir übernachten hier immer auf dem Weg nach und von Korsika. Riesiger Parkplatz, gute Betten, tolles Frühstück und sehr hundefreundlich

2026-10-26 • via Nuitee
T
Tatiana • family_with_children • ch
9
Bien pour court séjour
Pros:

Chambre spacieuse, fonctionnel et très confortable, juste la moquette pas fan. salle de bain propre. Télévision extra. Parking gratuit devant l’hôtel. Pour une nuit c’était Ok

Cons:

La moquette était marqué au niveau de l’entrée de la salle de bain. Les deux réceptionnistes différentes, au check in et check out, très antipathique, le stricte minimum.

2026-10-26 • via Nuitee
G
guido • family_with_children • it
8
2026-10-26 • via Nuitee
U
Ulrich • family_with_children • de
10
Top Service!
Pros:

Bei unserer Ankunft um 1:00 Uhr nachts wurden wir zuvorkommend und freundlich begrüßt und bekamen tolle Unterstützung um unser EV direkt vor der Tür zu laden. BestenDank!

Cons:

Nix.

2026-10-25 • via Nuitee
P
Pailhas • family_with_children • fr
9
Pros:

Pour notre troisième passage en trois ans.
L'emplacement est bien.
Les chambres grandes et confortables, bien équipées.
Le personnel très souriant et sympathique.
Le petit déjeuner très bon beaucoup de choix.
Le repas du soir très bon avec du choix, les cocktails qu'on a pris étaient bons aussi.
Les serveurs très gentils et souriants.

Cons:

Rien

2026-10-25 • via Nuitee
M
Marion • family_with_children • de
10
2026-10-25 • via Nuitee
J
Jean-Paul • family_with_children • be
9
2026-10-24 • via Nuitee
J
Jürg • family_with_children • ch
8
2026-10-24 • via Nuitee
E
ennepi54 • couple • it
9
non è la prima volta e non sarà l'ultima
Pros:

onestamente tutto

Cons:

non è "colpa" dell'hotel: la raggiungibilità

2026-10-23 • via Nuitee
L
limitededitions • extended_group • ch
8
Séjour sympa, confortable, personnel aimable
Pros:

La qualité du lit était très bonne
Le parking gratuit était bien mais j'aurais aimé un couvert pour la voiture

Cons:

J'aurais aimé avoir une baignoire dans ma chambre. Nous n'avons eu qu'une salle de douche

2026-10-22 • via Nuitee
M
martine • couple • fr
9
Pros:

J’ai adoré la chambre, calme, spacieuse,avec un mobilier donnant une atmosphère chaleureuse
Un lit King size
La salle de bains certes ne date pas «  d,hier » mais tout y était:
Kleenex, shampooing, gel douche et pour les mains, crème pour le corps, tous ces produits de qualité , d,une grande marque connue
Peignoir de bains également
Rafraîchissements dans le frigo inclus dans le tarif

Cons:

Je n,ai pas apprécié le restaurant , mon risotto insipide, la viande du hamburger de mon mari semblait bizarre
pratique si vous ne souhaitez pas prendre la voiture pour aller en ville, car l,hôtel est loin du centre (environ 10kms) avec une circulation infernale, le GPS vous fait prendre à chaque fois un bout d,autoroute payante et vous mettez 30 à 45 mn à rejoindre un parking dans le centre, payant bien sûr, car impossible de se garer en ville

2026-10-22 • via Nuitee
M
matteo.greco.84 • solo_traveller • be
10
A Genova per Lavoro
Pros:

La colazione eccezionale, molto silenzioso, bella location

2026-10-21 • via Nuitee
A
Angelo • family_with_children • ch
9
Pros:

Sehr freundliches Personal, auch im hauseigenen Restaurant. Kostenlose Parkmöglichkeit.

2026-10-21 • via Nuitee
M
Massimiliano • family_with_children • fr
9
2026-10-20 • via Nuitee
A
adriana • family_with_children • ar
10
regresaria
Pros:

muy agradable estadia

2026-10-20 • via Nuitee