Hyatt Regency London Blackfriars

Hotels
•
Hyatt Regency
9.2 (942 reviews)
19 New Bridge Street , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great quiet location
Comfortable rooms
Cons:
Poor service experience
Subpar food and beverage quality

Categories

Cleanliness
8.8
No specific mention of cleanliness; perceived as standard quality.
Service
9.3
Mixed feedback; some issues mentioned, but still received some exceptional service.
Location
9.8
Great quiet location; convenient for access to major attractions.
Room Quality
9.3
Rooms found comfortable but some issues reported with accessibility.
Amenities
9.3
Standard amenities offered, but some complaints about specific requests not being fulfilled.
Value for Money
8.8
Perceived as overpriced by some reviewers, affecting overall satisfaction.
Food and Beverage
8.3
Very poor quality of food reported, especially in the club area.
Overall Experience
10
Positive overall experience for some, but significant dissatisfaction reported by others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:44

Property Description

Historical Charm and Prime Location
Hyatt Regency London Blackfriars, a Grade II listed hotel on the former grounds of King Henry VIII’s Bridewell Palace, offers a unique blend of history and luxury. Situated in the heart of the City of London, guests enjoy easy access to iconic landmarks and transportation hubs.

Elegance and Comfort
Featuring 205 sophisticated guest rooms and suites, the hotel boasts modern design, marble bathrooms, Hyatt Luxury Mattresses, and high-tech amenities. Each room offers a blend of style and functionality for a comfortable stay.

Culinary Delights
Indulge in a culinary journey at the hotel's four restaurants and bar. From Chinese classics with a modern twist at Chinese Cricket Club to eclectic upscale menus at NYnLon, and exotic cocktails at Leaf & Cane, guests are treated to a diverse range of dining experiences.

Ready to immerse yourself in history and luxury at Hyatt Regency London Blackfriars? Book now for an unforgettable stay!

Important information:

Kindly be advised that the hotel is currently unable to accept Union Pay cards for payment until further notice. We sincerely apologize for any inconvenience this may cause
For all prepaid rates, payment card used for the booking is required during check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Location

Guest Reviews

9.2
Based on 942 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.8
Room Quality: 9.3
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 10
R
Rana • solo_traveller • sa
10
It was amazing stay really
Pros:

Nice property, the location is amazing .

Cons:

No espresso machine, only Water kettle, they put a tea bag , coffee bag , sugar and so on .

2026-09-12 • via Nuitee
C
Chloe • couple • gb
10
Perfect stay, amazing room and attentive staff
Pros:

Clean, friendly staff, amazing rooms

Cons:

Nothing

2026-09-11 • via Nuitee
C
Chloe • couple • gb
10
2026-09-11 • via Nuitee
S
sanghyo • couple • jp
9
2026-09-11 • via Nuitee
M
Michiel G.J. • couple • nl
8
Excellent hotel around St Pauls
Pros:

Friendly staff. Pleasant rooms. Good location

Cons:

Price as result of flight disruption

2026-09-10 • via Nuitee
W
Walker • family_with_children • za
10
2026-09-08 • via Nuitee
R
Rabia • couple • nl
8
2026-09-05 • via Nuitee
R
Randy • couple • ca
9
Overall, met our expectations.
Pros:

Location is excellent.

Cons:

A couple issues- Housekeeping and a breakfast were substandard but they were responsive to the issues. Pricing of $650 CAD a night prevents me from giving it a Great Value rating.

2026-09-05 • via Nuitee
F
Felipe • couple • br
9
Amazing experience with a good dedicated team
Pros:

Very clean and team is very supportive.

Cons:

.

2026-09-02 • via Nuitee
S
sadi • solo_traveller • bw
8
The property is very good, i would still come back again. The issue of housekeeping can be resolved
Pros:

The food in general was good

Cons:

The housekeeping, they did not clean the room

2026-08-25 • via Nuitee
M
Mathabo • solo_traveller • za
9
Pros:

The staff was super nice

Cons:

The noise at night travels a bit

2026-08-24 • via Nuitee
L
LEONARDO • family_with_children • it
10
Pros:

Posizione ottima
Camera poco silenziosa
Finestre non apribili
Manca aspiratore in bagno chiuso

Cons:

Porte delle camere non insonorizzate
Assistenza bagagli assente in un cinque stelle ti aspetti che te le portino non che ti devi arrangiare

2026-08-24 • via Nuitee
T
Tatia • family_with_children • us
10
Exactly what we hoped it would be!
Pros:

Very comfortable, great A/C, great location!

Cons:

Nothing

2026-08-20 • via Nuitee
D
Donald • couple • us
8
2026-08-17 • via Nuitee
S
STEPHANE • family_with_children • fr
9
Hôtel confortable et personnel professionnel et sympathique
Pros:

la qualité du service, le personnel était trés agréable et disponible

Cons:

le lit d'appoint

2026-08-17 • via Nuitee
A
Alexis • couple • cy
9
2026-08-15 • via Nuitee
C
Clara • couple • sg
6
I’m quite disappointed with the stay given it is a relatively new hotel it look kinda rundown and for the price I paid,
Pros:

Staff were friendly with exceptional customer service. They were very attentive and helpful in every way showing warm welcoming hospitality to us.

Cons:

The housekeeping were quite not up to standard and poor. Linen sheets despite changing have been found with blood stain and that was only after the 6th night as I complained about the cleanliness. I booked a 7th night stay and not once they changed my bath robe even till the very last night. Even found fingerprints on power sockets and dust all over the room, I had to use my own antiseptic wipe to wipe down on the furnitures with dust on it.

2026-08-15 • via Nuitee
C
ClaytonVP • Business • Sandton, Johannesburg, Greater Johannesburg, Gauteng
4
Housekeeping and amenities in the room not great
Pros:

The room service and housekeeping leaves a lot to be desired for a business hotel situated in the business district. Room was not cleaned by 17.30 on the first day, had to call down and ask for housekeeping to clean. The management said it was my fault because I used the do not disturb sign which was a bald faced lie. I have never used that sign at any hotel and would not even know where to find it. Also, Nescafe sachets of coffee in the bedroom is not okay at this price point.

2026-08-14 • via Tripadvisor
J
Jan • couple • cz
10
We had great stay. All sightseens within walk distance. Services great. Very satisfied.
Pros:

Excellent place for travel around London. Perfect breakfasts. Nice and helpful personel.

2026-08-14 • via Nuitee
J
Jill • couple • gb
8
A comfortable stay during a heatwave.
Pros:

Convenient location near Thameslink Blackfriars station. Which incidently has a Costa with a terrific view of the Thames.

Cons:

Some people might find the rumbling of trains a bit disconcerting

2026-08-14 • via Nuitee