Hyatt Regency London Blackfriars

Hotels
Hyatt Regency
9.2 (936 reviews)
19 New Bridge Street , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great quiet location
Comfortable rooms
Cons:
Poor service experience
Subpar food and beverage quality

Categories

Cleanliness
8.8
No specific mention of cleanliness; perceived as standard quality.
Service
9.3
Mixed feedback; some issues mentioned, but still received some exceptional service.
Location
9.8
Great quiet location; convenient for access to major attractions.
Room Quality
9.3
Rooms found comfortable but some issues reported with accessibility.
Amenities
9.3
Standard amenities offered, but some complaints about specific requests not being fulfilled.
Value for Money
8.8
Perceived as overpriced by some reviewers, affecting overall satisfaction.
Food and Beverage
8.3
Very poor quality of food reported, especially in the club area.
Overall Experience
10
Positive overall experience for some, but significant dissatisfaction reported by others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:44

Property Description

Historical Charm and Prime Location
Hyatt Regency London Blackfriars, a Grade II listed hotel on the former grounds of King Henry VIII’s Bridewell Palace, offers a unique blend of history and luxury. Situated in the heart of the City of London, guests enjoy easy access to iconic landmarks and transportation hubs.

Elegance and Comfort
Featuring 205 sophisticated guest rooms and suites, the hotel boasts modern design, marble bathrooms, Hyatt Luxury Mattresses, and high-tech amenities. Each room offers a blend of style and functionality for a comfortable stay.

Culinary Delights
Indulge in a culinary journey at the hotel's four restaurants and bar. From Chinese classics with a modern twist at Chinese Cricket Club to eclectic upscale menus at NYnLon, and exotic cocktails at Leaf & Cane, guests are treated to a diverse range of dining experiences.

Ready to immerse yourself in history and luxury at Hyatt Regency London Blackfriars? Book now for an unforgettable stay!

Important information:

Kindly be advised that the hotel is currently unable to accept Union Pay cards for payment until further notice. We sincerely apologize for any inconvenience this may cause
For all prepaid rates, payment card used for the booking is required during check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Location

Guest Reviews

9.2
Based on 936 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.8
Room Quality: 9.3
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 10
S
S solo_traveller ch
7
Bien mais pour un 5 étoiles sa manque plus de chose
Pros:

Le lieu, le petit déjeuner très variés, sa manque de fruits variés, comme pastèque, mangue. Le personnel gentil agréable

Cons:

Je trouve que le prix était assez excessif comparé à la dernière fois que je suis venue, et pour un 5 étoiles, je trouve qu’ils auraient pu mettre plus de boissons dans le mini bar de la chambre et des snacks, et dans la salle de bain il n’y avait pas de brosse à dents et dentifrice

2026-08-08 via Nuitee
D
Dr Saba solo_traveller sa
8
Room need renovation
Pros:

Staff was amazing reception and manger relation ms Mara amazing

Cons:

The room so old even higher floor and executive it is smelling bad bathrooms are so old with bad drainage system

2026-08-06 via Nuitee
S
Sally couple us
8
2026-08-06 via Nuitee
E
Elizabeth couple be
9
2026-08-05 via Nuitee
E
Elizabeth family_with_children be
9
Excellent location, walking distance to Shakespeare Global, Spacious room, Friendly staff
Pros:

Excellent location, over the beautiful bridge, is Shakespeare global (where we enjoyed a lot), and St. Paul’s Cathedral, Tate Modern all nearby. We also walked to Royal Ballet show( was amazing) with the bank side views ( about 25 minutes), and Covent garden. And was very happy to find Blackfriars train station right next the corner, so we can reach another city easily.

The staff also very nice, Greenisha is very efficient and helpful, is the exactly a 5 start hotel staff you can expect. The room dinning service is also excellent: the hamburger and fries were quite good, and the staff was friendly.

The room size is quite decent, much bigger than Hyde Park/Green park neighborhood.

2026-08-05 via Nuitee
V
Vallari couple us
7
Pros:

Location to tube

Cons:

Too impersonal

2026-08-05 via Nuitee
J
Josef couple ch
9
Den Erwartungen entsprechend
2026-08-03 via Nuitee
X
XXXPol Couples Marne-la-Vallee, Seine-et-Marne, Ile-de-France
10
Very good hotel, perfectly located
Pros:

Elegant, perfectly located hotel. Rooms are large as for London’s standard. Good and quiet air conditioning. Despite the hotel is located right in the very city center of London, the street noice is not noticeable. Very friendly and professional staff, with a special THANK YOU for Zofia in NYnLON restaurant and Johirul at Leaf & Cane bar.

2026-07-25 via Tripadvisor
M
Maen extended_group ae
8
2026-07-25 via Nuitee
K
knburwick NONE North Platte, Nebraska
10
Great place for a family
Pros:

Awesome place to stay in London as a family with school aged kids. Club was great, staff was responsive and anticipated our needs. Close to underground to take you anywhere you wanted in central London. Highly recommend

2026-07-22 via Tripadvisor
M
missmaryincharleston Family
10
Yuliia and Hyatt are Amazing!
Pros:

We are a Hyatt family and have stayed at many Hyatts in the US, UK, and EU. My son and I stayed at the Hyatt Regency Blackfriar in London.

We arrived very early after taking a 6a flight from Hamburg. We were tired and had zero expectations that we would have a room at that hour.

Yuliia greeted us, smiling and professional. She welcomed us as if we were family. She upgraded our room so we could have access on 30 minutes! We had an amazing breakfast in the Hyatt restaurant and Yuliia came to let us know the room was ready.

She is quintessential Hyatt. The reason Hyatt is our place. Thank you, Yuliia!

2026-07-22 via Tripadvisor
A
Amy solo_traveller gb
9
Cleanest hotel in London!
Pros:

Beautiful hotel in a fantastic location. Staff were all very friendly but not over the top like at some other 5 star hotels.

The room very spacious for the price and was pristine, not a speck of dust anywhere. It was also very quiet, could barely hear people chatting as they passed by the door. Air conditioning in the room was great, we almost forgot it was 35°c outside!

Room service was delivered quickly and was delicious. Beds were super comfy as well.

Cons:

A very small detail, though an important one if this is classed as a 5 star hotel; the room lacked the range of small complementaries that most other hotels stock. In the bathroom they supplied one singular cotton pad! The lack of a coffee machine which should pretty much be the standard in a room at this price was slightly disappointing.

We booked the lowest room tier, and it had an internal window looking on to the foyer - not that we minded! Just think this should be better advertised as other people may not enjoy it.

2026-07-21 via Nuitee
C
Charlene couple ch
10
2026-07-19 via Nuitee
A
Annette solo_traveller ch
8
excellent, will come and stay again for next business trip
Pros:

nice room, even nicer bathroom, spaceous and modern, tea and coffee faciliy in the room including nespresso (which was very convenient). Room service didn't refill the napkins (was probably overlooked and not a problem); service standard was as expected - very nice service at the check-in/check-out (lovely staff).

2026-07-19 via Nuitee
S
Sevil couple de
9
2026-07-19 via Nuitee
M
Mohamed extended_group fr
9
Super !
2026-07-18 via Nuitee
N
Nestan couple ge
9
2026-07-17 via Nuitee
M
Marc couple be
9
2026-07-16 via Nuitee
D
Dambert couple es
9
Pros:

Todo genial

2026-07-16 via Nuitee
D
Dambert family_with_children es
10
Excelente ubicación y muy buen trato del personal
Pros:

Ubicación y trato del personal

2026-07-16 via Nuitee