Hampton Inn Jacksonville - East Regency Square

Hotels
•
Hampton Inn
8.3 (573 reviews)
1021 Hospitality Lane , Jacksonville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Delicious breakfast
Cons:
Cleanliness issues
Unprofessional service
Uncomfortable beds

Categories

Cleanliness
6.91
Multiple reviews mentioned cleanliness issues, including dirty rooms and insect presence.
Service
8.38
Mixed experiences, with some positive notes about staff friendliness but significant complaints regarding professionalism.
Location
8.92
Positive mentions of the hotel's location being convenient.
Room Quality
7.37
Complaints regarding bed comfort and musty smells were noted.
Amenities
8.9
General satisfaction with amenities, particularly the breakfast.
Value for Money
8.36
Perceived as good value, but impacted by cleanliness and service issues.
Food and Beverage
8.91
Breakfast was positively highlighted in several reviews.
Overall Experience
8.68
Overall experience was generally positive, though significant issues were raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:13

Property Description

Convenient Location
Situated in East Jacksonville, Hampton Inn Jacksonville - East Regency Square offers easy access to nearby attractions like the Jacksonville Zoo and Atlantic Beach.

Amenities Galore
Enjoy complimentary hot breakfast, free WiFi, an outdoor pool, and a fitness centre during your stay. Indulge in free coffee and tea 24/7, utilize the business centre, coin laundry, and luggage hold services.

Comfortable Accommodations
Relax in rooms equipped with a cable TV, desk, and private bathroom. Accessible rooms are also available for added convenience.

Experience comfort and convenience at Hampton Inn Jacksonville - East Regency Square. Book now for a memorable stay!

Important information:

Guests must be at least 21 years or older to check-in.

Please note that guestrooms are currently undergoing renovations. During this period, guests may experience noise or disturbances, and some hotel facilities and services may not be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 573 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.92
Room Quality: 7.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.68
S
Shirley • family_with_children • us
9
2026-06-18 • via Nuitee
L
Leah • couple • us
5
Air units need to be upgraded , the carpets in the rooms are filthy. Staff was friendly
Pros:

Very close to the cruise terminal

Cons:

The room was very moist- so much so that the floors had condensation on them.

2026-06-14 • via Nuitee
S
Samuel • family_with_children • us
8
2026-06-14 • via Nuitee
C
Christal • family_with_children • us
9
Great place to stay and relax
Pros:

Clean and very close to my actual destination

Cons:

Staff was nice but some knew more than others

2026-06-10 • via Nuitee
C
Clarimar • family_with_children • us
8
2026-06-08 • via Nuitee
J
Joanna • couple • us
9
Overall was a great stay and I would stay again if only there for a night or 2 but disnt see it as a longer term stay!
Pros:

The breakfast was pretty good for a cheaper hotel and the room was very comfortable! I also liked the size of the bathroom!! There was also a really good Mexican restaurant withing walking distance as well as a gas station for dinner/ snacks!

Cons:

We were here for a couple of days preparing for a cruise, and we were not very close to activities. We did see a movie and go to a couple stores. We walked anywhere we went and some sidewalks were good but others didn't feel the safest.

2026-06-07 • via Nuitee
R
Rudolph • solo_traveller • us
9
Pros:

Location

Cons:

Propane smell

2026-06-06 • via Nuitee
W
Wendy • family_with_children • us
10
ENJOYABLE WITH VERY FRIENDLY AND HELPFUL STAFF
Pros:

PLENTIFUL MANY OPTIONS

Cons:

THE DO NOT DISTURB SIGNS KEPT FALLING OFF OF DOOR HANDLE

2026-06-04 • via Nuitee
D
Donna • couple • us
10
2026-06-04 • via Nuitee
W
Wells • solo_traveller • us
8
2026-06-01 • via Nuitee
A
Amy • solo_traveller • gb
8
2026-05-27 • via Nuitee
A
Amy • extended_group • gb
8
2026-05-27 • via Nuitee
A
Angelia • solo_traveller • us
10
Pros:

The location was excellent as were the staff and the room was nice. Loved their continental breakfast!

2026-05-26 • via Nuitee
S
Serena • solo_traveller • us
10
Pros:

Wonderful

2026-05-17 • via Nuitee
W
Williams • solo_traveller • us
8
Pros:

Everything

2026-05-15 • via Nuitee
S
Slater • couple • us
7
2026-05-10 • via Nuitee
S
Soule' • solo_traveller • us
10
2026-05-09 • via Nuitee
R
Randelier • couple • us
10
2026-05-06 • via Nuitee
L
Lizeth • family_with_children • us
10
2026-05-05 • via Nuitee
M
Marsha • extended_group • us
10
2026-05-04 • via Nuitee