Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Courteous staff
Exceptional breakfast
Comfortable rooms
Cons:
High cost for amenities
Noisy room conditions
Slow breakfast service

Categories

Cleanliness
8.33
Rooms have become a tad tired, but still beautifully manicured.
Service
9.3
The staff was very courteous and went above and beyond to help.
Location
9.34
Great location in a nice area of the city.
Room Quality
9.29
Room very nice with a comfy bed; shower amazing.
Amenities
8.82
Pool access requires additional payment, not clearly mentioned.
Value for Money
8.28
Breakfast price rather steep; public parking is expensive.
Food and Beverage
9.33
Breakfast was exceptional and the food was beautiful.
Overall Experience
9.3
A wonderful experience from start to finish.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:59

Property Description

Luxurious Rooms with Stunning Views
The 4-star Hope Street Hotel in Liverpool offers stylish rooms with luxurious furnishings and breathtaking city views. Enjoy wooden floors, flat-screen TVs, and temple Spa products in the bathrooms.

Award-Winning Dining and Spa Experience
Indulge in the culinary delights at The London Carriage Works with 2 AA Rosettes, or grab a drink at the bar offering a wide selection of beverages. For relaxation, visit the award-winning Hope Street Hotel Spa with a thermal journey and various pools.

Convenient Location and Exceptional Service
Located in the heart of Liverpool, explore nearby attractions like The Beatles Story and Tate Liverpool. With 24-hour room service, discounted spa access, and a new restaurant serving delicious dishes, Hope Street Hotel ensures a memorable stay.

Book your stay at Hope Street Hotel for a luxurious and unforgettable experience in Liverpool.

Important information:

Due to the London Carriage Works' popularity, the property highly recommends advance booking to guarantee a table. Breakfast costs GBP 19.50 when not added at the time of booking. When booking 5 rooms or more, different policies and additional supplements will apply. Our spa, including swimming pools, is available to guests over 18 only, subject to availability. We recommend advance booking to avoid disapointment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per stay when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3820 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
E
Elaine • couple • us
10
2026-05-29 • via Nuitee
J
James • extended_group • sg
8
2026-05-26 • via Nuitee
J
Julie • couple • gb
10
Great, comfortable hotel
Pros:

Great location and room very comfortable.
Delicious breakfast

Cons:

No on site parking

2026-05-26 • via Nuitee
J
jackie • solo_traveller • gb
8
2026-05-25 • via Nuitee
Y
Yvonne • family_with_children • gb
8
Lovely and convenient. Room was spotless and staff were really helpful and friendly
Pros:

Lovely and clean and great a/c as it was warm weather. Great friendly helpful staff

Cons:

Parking

2026-05-24 • via Nuitee
A
Alexander • couple • si
9
Pros:

All good, very comfortable stay and nice view of the city.

Cons:

No breakfast included in price.

2026-05-24 • via Nuitee
A
Agata • couple • gb
7
Enjoyable and great area to visit
Pros:

The location was great, just next to a brilliant pub with the most delicious steak I've ever had!

Cons:

Room was a let down. Although I paid extra the size and the view were disappointing. Great bathroom though!

2026-05-23 • via Nuitee
S
Sarah • family_with_children • gb
9
Comfortable friendly stylish
2026-05-23 • via Nuitee
J
Jonathan • solo_traveller • gb
10
Fantastic!!!
Pros:

Beautiful. Clean.

Cons:

Nothing

2026-05-21 • via Nuitee
V
Vollbracht • couple • us
9
2026-05-20 • via Nuitee
E
Elena • couple • ie
9
2026-05-20 • via Nuitee
G
Geraldine • couple • gb
9
Great for purpose but too expensive to use on a regular basis , spa facilities should be more discounted for residents ,
Pros:

Location,modern vibe

2026-05-18 • via Nuitee
B
Buddaboy67 • extended_group • gb
9
Location ideal for Liverpool sites and nightlife
Pros:

Great location
Classy and stylish

Cons:

No car parking

2026-05-18 • via Nuitee
M
Michal • couple • gb
10
2026-05-18 • via Nuitee
V
Vicky • solo_traveller • gb
9
Pros:

Great location, great service and lovely staff

Cons:

Nothing

2026-05-18 • via Nuitee
B
Benjamin • couple • gb
6
Pros:

Clean and well presented, good location. Had a good message with my partner.

Cons:

Unclear that unable to use the pool unless you spend additional money on the spa. Not good value for money for one day.

2026-05-18 • via Nuitee
J
Jones • couple • gb
9
Special
Pros:

Excellent. My gluten free requirements were well catered for. The staff were all personable. Food was tasty and the atmosphere pleasant.

2026-05-17 • via Nuitee
E
Emma • couple • gb
10
Pros:

Excellent location and friendly staff

2026-05-17 • via Nuitee
D
Daniel • solo_traveller • gb
10
Amazing 👏
Pros:

Spa.facilties were excellent, food was great and every staff member I spoke with were fantastic. Very helpful, friendly and polite.

Cons:

There was nothing I didn't like.

2026-05-17 • via Nuitee
N
northerngp • NONE
10
Superb...as always
Pros:

Another excellent stay at this wonderful hotel just metres from the Liverpool Philharmonic Hall and both cathedrals.
Our go to place to stay in Liverpool.

2026-05-16 • via Tripadvisor